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Je volgt collega’s op in hun dossiers, ondersteunt hen bij technisch complexere vraagstukken en zorgt ervoor dat issues en projecten op een efficiënte manier worden afgehandeld. \nTegelijk blijf je zelf actief in de techniek en werk je mee aan oplossingen voor internationale klanten. Daarbij kom je in aanraking met thema’s zoals servers, virtualisatie, networking, cloud en bredere infrastructuur. Je neemt ook de lead bij ingewikkelde incidenten en technische projecten, waarbij je samen met klanten tot werkbare en duurzame oplossingen komt. Verder begeleid je onder andere cloudmigraties, upgrades en infrastructuurtrajecten.\nVanuit je technische lead-rol stimuleer je ook kennisdeling binnen het team, bewaak je de kwaliteit van de geleverde oplossingen en help je het team inhoudelijk verder groeien. 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