{"id":3824502,"url":"https://alion.io/job/kinly-av-break-fix-engineer-l2","title":"AV Break-fix Engineer – L2","company":{"id":678492,"name":"Kinly","domain":"kinly.com","url":"https://alion.io/company/kinly","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Kraków, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DLP","optional":false},{"name":"Microsoft Teams","optional":false}],"status":"live","first_seen_at":"2026-11-05T13:35:57Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-08T15:17:44Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Role: AV Break-fix Engineer - L2\nLocation: Krakow, Poland (on-site)\nContract: Fixed Term Contract until 31 March 2027\nSalary: To Zl140,000 dependent on experience\nHours: 40 hours/week, with shifts between 8am - 5pm Monday through Friday.\n(Shift times may vary occasionally for an event issue/out of hours fix, but within 7am-4pm, 9am-6pm or 10am-7pm)\nKinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences.\nDue to further growth of an exciting long-term contract with an international blue chip financial organisation, we now have a new opportunity for a proven AV Technician to join our highly collaborative global team, to provide AV and VC technical support across all meeting rooms and event spaces on the client’s site.\nAs a key member of the L2 team you will work to identify and resolve technical faults across the wide array of videoconferencing and other audio visual equipment; configure devices, assist in office relocations for this high-level client, provide remote support to users at other office locations as needed and complete various tasks as assigned the Lead Break-Fix Technician or management team.\nThe position involves a high degree of exposure, working sometimes with executive management and managing directors to provide the required services.\nKey responsibilities:\nPre-event testing of audio, wireless microphone battery levels etc.\n\nLiaise with the client for large events to understand their requirements\n\nAttend pre-production meetings required for any scheduled special events\n\nBe the primary support to operate global production events\n\nOwn the event experiences for the meeting host and attendees\n\nRespond to notifications of AV technical issues directly\n\nReplace components, wires and non-functional parts as needed to restore system functionality\n\nTest room AV functions completely with all sources and capabilities, after troubleshooting and during room annual PM (Preventative Maintenance) performances\n\nVideo/audio conference set-up and support.\n\nSite certification of all new and relocated video conference systems\n\nAssist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify\n\nEnsure all multi-media/presentation rooms are maintained in good working order\n\nAssist with support for multi-media broadcasting\n\nCarry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure\n\nSkills Profile\nGood knowledge of Signal flow in video, audio, and control wiring\n\nKnowledge of Cisco videoconferencing systems\n\nKnowledge of Microsoft Teams / Microsoft Teams Rooms and Surface Hubs preferred\n\nStrong capability with operation and troubleshooting of AV control systems (e.g., Crestron)\n\nAbility of loading of compiled code in control processors and touchpanels\n\nStrong troubleshooting and diagnostic skills with AV gear\n\nKnowledge of AV systems and behaviour of AV signals\n\nAbility to read as-built drawings and apply the understanding to diagnose reported problems\n\nAbility to recognize and describe audio and/or video signal degradation\n\nGood communication skills with vendors, co-workers, and managers\n\nLCD and DLP projector maintenance capability\n\nAbility to improvise workarounds for AV setups to meet the requirements\n\nSome installation skills preferred but not required\n\nIf you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.\nIf you do require details of the vacancy or the application process in an alternative format, please email  outlining your requirements.\nAbout Kinly\nKinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.\nEqual Opportunities:\nAt Kinly, we are unified by a commitment to providing a working environment that is as inclusive, responsible and welcoming as possible for all our teams and prospective employees. We provide equal employment where all applicants are encouraged to apply, regardless of sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We want you to bring your true self to work and provide you with a workplace where you can thrive. We welcome your application and look forward to seeing you at Kinly soon.","description_format":"text","description_chars":5179,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Pro AV & Digital Signage"],"lifecycle":[{"event":"open","at":"2026-11-05T18:02:37Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":35,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/kinly-av-break-fix-engineer-l2","json_url":"https://alion.io/job/kinly-av-break-fix-engineer-l2.json","meta":{"generated_at":"2026-11-08T15:25:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32631,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678492},"rest":"https://alion.io/mcp/rest/get_company?id=678492"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkinly-av-break-fix-engineer-l2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkinly-av-break-fix-engineer-l2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkinly-av-break-fix-engineer-l2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kinly-av-break-fix-engineer-l2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkinly-av-break-fix-engineer-l2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3824502}},{"tool":"search_jobs","arguments":{"company":"kinly.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3824502},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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