{"id":2464790,"url":"https://alion.io/job/kinly-av-coordinator-pune","title":"AV Coordinator - Pune","company":{"id":678492,"name":"Kinly","domain":"kinly.com","url":"https://alion.io/company/kinly","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":23000,"period":"year","method":"role_country_seniority_unknown","sample_n":13},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-05-27T06:13:37Z","employer_posted_date":"2026-05-27","last_verified_at":"2026-10-13T22:08:23Z","board_verified":true,"closed_at":null,"days_open":139,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":139},"description":"Role: AV Coordinator\nLocation: India (Pune)\nHours: 40 hrs per week, covering shifts between 06:00 am - 10.00 pm on a rota basis\nKinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision.\nWith 27 offices in 11 countries, 1,600 colleagues, 900 specialist accreditations, 40-years' professional experience and 2,500 customers, we are delivering scalable, secure, and sustainable solutions around the world.\nWe now have a new opportunity for someone to join Yorktel-Kinly’s dynamic team in Pune, to work on a key client account in supporting the Media Services Operations/VIP/Events coordination function.\nThe role incorporates an onsite point of contact to receive, handle and process VIP/Events users queries, requests & complaints, and proactive management of all reported requests.\nKey responsibilities:\nResponsible for providing Media Services coordinator support to the client\n\nAccurately record and deal with VIP/Events/BAU requests and queries made to the Media Services VIP/Event/Operations mailbox\n\nMaintain coverage of the incoming telephone lines for Media Services\n\nProvide a video conference room booking service and be fully conversant with the Condeco Resource Booking, AV & VC booking procedures\n\nSchedule, test, connect and monitor video conferences using the Cisco Codian Bridge/CMM platforms\n\nInitiate first line support & trouble shooting/real time diagnostic activities\n\nWork closely with the AV Tech team, Infrastructure, Engineer, Project teams, aiding and supporting\n\nContact customers to discuss and confirm their video conference requirements\n\nReport all service shortcomings affecting Media Services to the appropriate Manager\n\nAttend daily operations meetings to review workload and resources\n\nSupport and train others within the Team to ensure procedural knowledge is passed to all relevant Team members.\n\nScheduling and coordination of the Event Team; to include freelance or additional technician requirements\n\nEngage with external suppliers to provide event services and equipment not available within client site\n\nManagement of event material including the production brief, order of show and post show reports\n\nVenue Management - To work with AV tech & maintenance teams to ensure that the event spaces are kept to the highest possible standard and/or work in partnership with property management to provide professional service to clients\n\nCarry out troubleshooting and client training sessions on Media Services platforms\n\nSkills and experience:\nExcellent communication skills, capable of working with internal and external stakeholders\n\nTechnical knowledge of AV / UC & Events industry\n\nExperience of using video conference bridges and demonstrate success in delivering a high level of customer service\n\nA logical approach to problem solving\n\nStrong customer service skills and experience within a high-profile environment\n\nAbility to manage service disruptions in a seamless manner\n\nService orientated attitude combined with a flair for pro-active problem solving\n\nAbility to interface well with clients and peers effectively.\n\nAbility to provide services to the highest specification within a Corporate Head Office Building\n\nIf you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.\nIf you do require details of the vacancy or the application process in an alternative format, please email  outlining your requirements. (please note no applications can be received via this email address)\nEqual Opportunities:\nAt Kinly, we are unified by a commitment to providing a working environment that is as inclusive, responsible and welcoming as possible for all our teams and prospective employees. We provide equal employment where all applicants are encouraged to apply, regardless of sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We want you to bring your true self to work and provide you with a workplace where you can thrive.","description_format":"text","description_chars":4397,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Pro AV & Digital Signage"],"lifecycle":[{"event":"open","at":"2026-10-13T18:17:24Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.17,"p_room":0.28,"age_days":139,"expected_fill_days":20,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-13T23:19:42Z"},"pay":null,"html_url":"https://alion.io/job/kinly-av-coordinator-pune","json_url":"https://alion.io/job/kinly-av-coordinator-pune.json","meta":{"generated_at":"2026-10-13T23:19:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35476,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678492},"rest":"https://alion.io/mcp/rest/get_company?id=678492"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkinly-av-coordinator-pune"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkinly-av-coordinator-pune"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkinly-av-coordinator-pune"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kinly-av-coordinator-pune\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkinly-av-coordinator-pune"}]}