{"id":2563418,"url":"https://alion.io/job/kinsta-account-manager","title":"Account Manager","company":{"id":3136,"name":"Kinsta","domain":"kinsta.com","url":"https://alion.io/company/kinsta","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Philippines"],"countries":["PH"],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":23000,"period":"year","method":"role_seniority_country_cell","sample_n":10},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false},{"name":"WordPress","optional":false},{"name":"PHP","optional":true}],"status":"live","first_seen_at":"2026-10-14T21:25:18Z","employer_posted_date":null,"last_verified_at":"2026-10-14T21:25:18Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Kinsta is one of the top providers of managed hosting for WordPress, with a growing club of 120,000+ businesses including startups, universities, and Fortune 500 firms. We're motivated by excellent quality and proud to have received a 97% satisfaction rating from our customers.\nThat's because, to us, each day is a chance to grow\n. As a team, we continuously inspire each other to learn new and better ways to make an impact. We own our jobs proudly - our leaders don't hold our hands, but they're in our corner whenever we ask for help - and our environment is flexible\nand remote-first\n.\nWe are looking for a motivated Account Manager\nin the Asia-Pacific region\nwho will be responsible for managing existing client accounts and generating additional revenue by working with customers on upselling, cross-selling, and retention. This is a post-sale, client-facing role, and the Account Manager is a quota-carrying contributor.\nAccount managers will work with a dedicated group of clients (known as their book of business) for the entirety of the client's time at Kinsta to help achieve the client’s goals and represent Kinsta in non-technical support customer interactions. Account managers are also tasked with retaining the client’s business and growing these accounts through upsells and cross-sells.\nAn ideal candidate is someone who is proactive and has a knack for building relationships. Also, someone who is tech-savvy, process-driven, and loves the thrill of seeking out additional revenue and closing deals!\nWhat You Will Do:\nOwn and manage a book of business\nServe as the day-to-day point of contact for clients, maintain client satisfaction, handle account upsells/cross-sells, and help clients strategize on getting the most from Kinsta’s offerings.\nIdentify the health and overall satisfaction of each account in your book of business in order to pinpoint at-risk clients and improve retention rates.\nSpearhead a process-driven sales approach to seek additional revenue opportunities within your book of business\nBecome a specialist on Kinsta’s services and solutions, the benefits they provide, and their value to our customers.\nBecome knowledgeable about the market competition in order to retain and upsell clients.\nCoordinate with internal Departments to resolve problems and provide service.\nMaintain strong relationships with your book of business, including regular account reviews and communication to ensure they are deriving maximum value.\nDevelop growth strategies to increase your book of business \nProvide timely and accurate deal updates to management and executives on a regular basis. Identify product and process improvements through conversations with clients\nAssist other Account Managers daily to achieve team quota success.\nMeet (or exceed!) revenue and retention targets.\nBuild, maintain, and close pipeline to consistently exceed quota.\nMeet or exceed all of your daily and monthly Key Performance Indicators (KPIs)\nPosition our company's capabilities and value proposition to resolve customer concerns or objections around Kinsta’s services.\nMaintain accurate, up-to-date information on customers and deals within HubSpot CRM.\nMake effective and efficient use of our sales engineers to educate customers and help them make informed buying decisions.\nWhat You Bring To The Role:\nA minimum of 3 years of previous SaaS Sales or Account Management experience\nProven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail.\nExperience up-selling, cross-selling, and renegotiating contracts \nTech-savvy, with a strong interest in technology.\nNear-native proficiency in English and exceptional writing skills.\nExceptional communication and interpersonal skills.\nBonus if you have:\nPrior knowledge of the hosting industry. \nOutbound sales experiance. \nOur Benefits:\nFlexible and remote-first environment.\n\nAnnual remote expense budget.\n\nFlexible PTO\n.\n\nPaid parental leave\n.\n\nAnnual professional development budget: available after one year with Kinsta.\n\nSabbatical: available after three years with Kinsta (and every three years thereafter).\n\nLocation-specific healthcare benefits (includes vision and dental) for employees hired in the USA, UK and Hungary.\n\nPension plan for employees hired in the UK, and 401k contributions for employees hired in the USA.","description_format":"text","description_chars":4343,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["401k plan","Parental leave","Professional development"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Web Hosting & VPS"],"lifecycle":[{"event":"open","at":"2026-10-14T21:25:18Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["seen:0","win:early"],"computed_at":"2026-10-15T05:27:31Z"},"pay":null,"html_url":"https://alion.io/job/kinsta-account-manager","json_url":"https://alion.io/job/kinsta-account-manager.json","meta":{"generated_at":"2026-10-15T05:27:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7981,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3136},"rest":"https://alion.io/mcp/rest/get_company?id=3136"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkinsta-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkinsta-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkinsta-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kinsta-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkinsta-account-manager"}]}