{"id":1968559,"url":"https://alion.io/job/kion-group-director-solution-development-operations","title":"Director, Solution Development Operations","company":{"id":51782,"name":"KION Group","domain":"kiongroup.com","url":"https://alion.io/company/kion-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":51,"ghost_share":0,"stale_share":0.314,"repost_share":0.02,"time_to_fill_p50_days":79,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Grand Rapids, United States","Atlanta, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":165375,"max":242550,"currency":"USD","period":"year","gross":null,"usd_annual":242550},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-06T18:18:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-15T05:37:46Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"At Dematic, we're transforming the future of supply chain automation. As the Director, Solution Development Operational Excellence, you'll help shape how our Solution Development organization works, improves, and scales.This visible leadership position involves working closely with Sales, Engineering, Finance, Commercial Operations, and Solution Development to refine processes, promote critical initiatives, and apply AI-enabled solutions that boost speed, quality, and consistency. You will lead activities that remove barriers, improve workflows, and support teams in delivering improved business and customer outcomes.\nWe're looking for a collaborative leader who thrives in complex environments, embraces innovation, and can turn ideas into measurable results. If you're passionate about continuous improvement, operational excellence, and driving meaningful organizational change, this is an opportunity to make a lasting impact across a global business.\nWhy choose Dematic?\nAt Dematic and KION, our talent is key to creating the magic of supply chain solutions. As part of a global community of communities, you’ll help orchestrate intelligent logistics that power the future of commerce. Here, you can push your career forward in an environment built on collaboration, growth, and real-world impact. Push it Forward - apply today.\nWe offer:\nCareer Development\nCompetitive Compensation and Benefits\nPay Transparency\nGlobal Opportunities\nLearn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/\nDematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\nThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\nThe base pay range for this role is estimated to be $165,375 - $242,550 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.\nTasks and Qualifications:\nWhat You Will Do in This Role:\nLead operational excellence initiatives that improve how Solution Development works, scales, and delivers results.\nDefine, standardize, and optimize core processes, workflows, governance routines, and cross-functional handoffs.\nDrive AI-enabled improvements that enhance efficiency, quality, consistency, and business outcomes.\nLead strategic projects and special initiatives from concept through implementation, ensuring measurable impact.\nEstablish project management standards, including timelines, achievements, risk management, decision tracking, and executive reporting.\nAnalyze existing processes, find opportunities for improvement, and implement sustainable solutions.\nDevelop scalable tools, templates, dashboards, and performance metrics that support informed decision-making.\nCollaborate with leaders across Solution Development, Sales, Engineering, Finance, and Commercial Operations to align priorities and drive execution.\nFacilitate organizational change by building collaborator alignment and supporting successful adoption of new processes and tools.\nObserve operational performance and propose steps to increase speed, capacity, quality, and customer outcomes.\nCreate governance and management systems that improve visibility, accountability, and execution rigor.\nFoster a culture of continuous improvement, innovation, and data-driven problem solving.\nTranslate complex business challenges into practical, actionable solutions.\nSupport leadership in identifying and removing operational barriers that impact organizational performance.\nWhat We Are Looking For:\nConsiderable expertise in operational excellence, process advancement, project or program administration, business transformation, solution implementation, or equivalent operational leadership capacities.\nBachelor's degree in Engineering, Business, Operations, Supply Chain, Technology, or a related field, or equivalent experience combined with education.\nStrong knowledge of process design, workflow optimization, governance models, and continuous improvement methodologies.\nExperience in recognizing and applying AI, automation, digital transformation, or workflow solutions that provide quantifiable business benefits.\nAbility to lead complex, cross-functional initiatives from strategy through execution, adoption, and sustained results.\nStrong analytical skills with the ability to draw on data, metrics, and dashboards to support decision-making and operational performance.\nExperience developing scalable management systems, operating rhythms, and performance measurement frameworks.\nAbility to simplify complex topics and communicate effectively with executive, technical, and business audiences.\nDemonstrated success influencing collaborators, building alignment, and driving action across matrixed organizations.\nComfort bringing structure, clarity, and momentum to evolving or ambiguous business challenges.\nKnowledge of solution development, engineering collaboration, commercial operations, proposal development, or related business processes.\nStrong business insight with the ability to link operational improvements to quality, efficiency, capacity, cost, and customer outcomes.\nLean, Six Sigma, PMP, Agile, or other relevant certifications are preferred.\nExperience managing AI, automation, digital workflow, or continuous improvement initiatives is preferred.\nAbility to travel up to 30% as business needs 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