{"id":1977173,"url":"https://alion.io/job/kion-group-operations-manager","title":"Operations Manager","company":{"id":51782,"name":"KION Group","domain":"kiongroup.com","url":"https://alion.io/company/kion-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":51,"ghost_share":0,"stale_share":0.314,"repost_share":0.02,"time_to_fill_p50_days":78,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Memphis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":84750,"max":124300,"currency":"USD","period":"year","gross":null,"usd_annual":124300},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-06T21:48:04Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T18:08:28Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":6},"description":"The Operations Manager will have financial, operational, and leadership responsibility for the facility while delivering results against the execution plan. This role will orchestrate day-to-day business operations while championing a culture of operational excellence, modern workplace learning, and technological innovation. The Operations Manager will focus on customer requirements, operational performance, workforce engagement, and the development of scalable capabilities through Lean and Six Sigma frameworks. This role is responsible for upskilling the workforce, identifying and implementing emerging technologies, optimizing output, eliminating waste, and positioning the organization for continued growth.We offer:\nCareer Development\nCompetitive Compensation and Benefits\nPay Transparency\nGlobal Opportunities\nLearn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/\nDematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\nThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\nThe base pay range for this role is estimated to be $84,750 - $124,300 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.\nTasks and Qualifications:\nWhat You Will Do In This Role:\nDirectly manage 50- 100 exempt and non-exempt employees, supervisors, and administrative personnel while building a high-performing, accountable, and engaged team focused on high work standards and results. \nLead order fulfillment and customer shipments while achieving target KPIs for Safety, Quality, Productivity, On-Time Delivery, and shipment accuracy. Plan, direct, and coordinate outbound operations, including picking, packing, shipping, auditing, and quality support. \nDevelop labor standards, staffing plans, and capacity requirements to support day-to-day execution, seasonal demand, and future growth. \nEstablish and maintain consistent KPIs and work standards, using operational data to identify performance gaps, drive accountability, and continuously improve results. \nBuild strong relationships with internal and external customers, ensure customer requirements are understood and met, and implement actions to improve customer satisfaction and Net Promoter Score (NPS). \nLead root cause analysis for operational failures, quality issues, personnel concerns, warranty problems, and customer complaints, implementing corrective actions that promote balance rather than short-term fixes. \nChampion Lean, Six Sigma, and structured problem solving to eliminate waste, improve flow, strengthen quality, and simplify operational processes. \nIdentify and implement technology, automation, and digital tools that improve operational visibility, accuracy, efficiency, and scalability. \nDevelop employees through effective onboarding, cross-training, coaching, continuous learning, performance management, succession planning, and leadership development. \nPromote a positive and respectful employee culture built on teamwork, accountability, open communication, recognition, continuous improvement, and high performance. \nCollaborate across receiving, inventory control, quality, systems, and other functions while adjusting staffing, resources, and priorities to consistently meet safety, quality, service, and business requirements. \n\nWhat We Are Looking For:\nBachelor’s degree or advanced degree in Logistics, Industrial Engineering, Supply Chain, Business, or a related operations field, or equivalent experience. \nAt least 5-7 years of progressive warehouse operations management experience, including hands-on WMS and inventory control experience. \nDemonstrated experience leading both salaried and hourly employees, including mentoring, performance management, employee development, succession planning, and building an accountable team culture. \nPrior experience applying methodologies such as Lean, Six Sigma, or other structured continuous improvement approaches. \nDemonstrated ability to establish work standards, KPIs, and performance expectations and use data to drive accountability and continuous improvement. \nStrong customer focus with demonstrated ability to translate customer requirements and feedback into operational improvements and sustained service performance. \nProven track record to identify root causes, solve complex operational problems, manage change, and implement sustainable corrective actions. \nStrong decision-making skills with the ability to work independently and effectively lead to a fast-paced, high-intensity operational environment. \nExcellent written and verbal communication skills for employee communication, operational reviews, presentations, and cross-functional leadership. \nStrong analytical and systems capabilities, including Microsoft Office; SAP / SAP EWM experience is a plus.","description_format":"text","description_chars":5314,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Logistics & Warehouse Robotics","Supply Chain & Logistics Software"],"lifecycle":[{"event":"open","at":"2026-10-06T21:48:04Z"},{"event":"close","at":"2026-10-11T07:11:38Z"},{"event":"reopen","at":"2026-10-12T18:18:48Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":6,"expected_fill_days":78,"reasons":["conf:2","urgency","velocity","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":124300,"is_top_pay":false},"html_url":"https://alion.io/job/kion-group-operations-manager","json_url":"https://alion.io/job/kion-group-operations-manager.json","meta":{"generated_at":"2026-10-13T21:15:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32553,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51782},"rest":"https://alion.io/mcp/rest/get_company?id=51782"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkion-group-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkion-group-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkion-group-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kion-group-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkion-group-operations-manager"}]}