Software Support and Development Engineer (m/f/d)

KION Group • English • Java • 25 days ago
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Salary
≈ $36k – $78k per year (Estimated)
Location
In office (Augsburg)
Seniority
Middle · 3+ years exp
Employment
Full-Time
Overview
Company
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Profile match

KION Group

KION Group is a Frankfurt company that owns the Linde and STILL forklift brands and the Dematic automation business. Its supply chain solutions arm builds automated warehouses and the software that runs them for retailers and manufacturers. The group is one of the biggest industrial trucks and automation companies in the world.
kiongroup.com • HQ: Frankfurt am Main, Germany • Artificial Intelligence • Transportation & Logistics • Supply Chain • 5000+ employees • Est. 2006
Dematic is a leading global provider of intelligent intralogistics solutions - from storage to material flow and order picking.

With a comprehensive range of innovative logistics systems, product solutions and services, we offer our customers unique perspectives for the movement of their goods and information through the supply chain.

Dematic can look back on almost 200 years of tradition as an innovation driver. With more than 7,000 employees at over 50 locations worldwide, the company has built more than 6,000 distribution and industrial logistics systems.

We offer:

  • Benefits of an International MDax Group (KION Group)

  • Plenty of room for creativity in a rapidly growing company

  • Flexible and mobile working

  • Individual support and development

  • Employee discounts

Tasks and Qualifications:

Your Tasks:

Assumption of on-call duties in an international environment

Service delivery manager for new and long-term existing customers

Carrying out software support incl. documentation of incoming service cases including description of solutions

Project collaboration in software projects (CS, MU, PS, IS)

International project commissioning and after-go-live support

Service support for existing customers (WCS, MFC)

Software development for WCS, MFC and OFS systems (PTL, PbV)

Change request processing for existing customers

Your Qualifications:

Experience with 24/7 on-call 2nd level support

High level of service and customer orientation

Knowledge in the automation environment / warehouse management systems

Knowledge of the logistics IT environment

Good written and spoken English & German

Willingness to travel

Experience with sophisticated software architectures

Experience in Java software development (min. 3 years of professional experience desirable)

Confident handling of databases (Oracle)

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