{"id":4309383,"url":"https://alion.io/job/kioxia-sr-customer-qualification-engineer-2273","title":"Sr Customer Qualification Engineer - 2273","company":{"id":7417,"name":"Kioxia","domain":"kioxia.com","url":"https://alion.io/company/kioxia","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Folsom, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":99560,"max":165930,"currency":"USD","period":"year","gross":null,"usd_annual":165930},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bash","optional":false},{"name":"Linux","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-14T21:00:46Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-14T10:53:41Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"No Relocation Assistance Provided. \nKIOXIA America, Inc. is the U.S.-based subsidiary of KIOXIA Corporation, a leading worldwide supplier of flash memory and solid state drives (SSDs). From the invention of flash memory to today’s breakthrough BiCS FLASH™ 3D flash memory technology, KIOXIA continues to pioneer innovative memory, SSD and software solutions that enrich people's lives and expand society's horizons. The company's innovative BiCS FLASH™ 3D flash memory technology is shaping the future of storage in high-density applications, including advanced smartphones, PCs, SSDs, automotive, and data centers.\n As a Senior Customer Qualification Engineer, your primary role is to provide support for customer qualifications on our datacenter SSD products. During the product qualification phase, you will provide support on test execution, failure analysis, and status reporting. This includes ensuring all hardware and software components of the qualification are in place and ready for execution, reporting on execution and issue status, and participating in update meetings.\nResponsibilities:\nConfigure qualification infrastructure from multiple customers for execution\nDrive execution of customer qualifications according to schedule\nWork with the Product Support lead to ensure alignment of tasks\nPerform failure triage on any issues found during qualifications\nManage issues in defect tracking systems\nDrive issues to resolution in a timely manner\nWrite test status reports on a regular basis\n 7+ years hands-on technical experience with SSDs or related storage devices -or- BS degree in engineering or equivalent field and 5+ years hands-on technical experience\nAdvanced understanding of computer system architecture fundamentals\nPlatform-level troubleshooting skills to include run/break/fix capabilities and issue isolation\nExperience triaging issues in Windows and/or Linux server operating systems\nExperience developing Python/PowerShell/Bash scripts for cross-team usage\nFamiliar with data manipulation/analysis (spreadsheets or more advanced tools)\nGood technical communication skills providing both detail and clarity in complex scenarios\nQualifications:\nExperience with PCIe/NVMe protocols, including analyzer and power measurement tools\nExperience with SSD performance measurement tools and methodologies\nExperience with OCP Datacenter NVMe SSD specifications and SSD test system usage\nExperience engaging with stakeholders of a product development organization\n Req#2273; #LI-JV1\nThe expected salary for this position is $99,560.00 - $165,930.00.\nAt KIOXIA, we value the following:\nInvestment in youOffering opportunities for career growth and personal development training\n\nOpen-minded managementEmpowering employees by listening and responding to ideas, issues, and approaches\n\nFlexible work-life balanceOffering a generous PTO allotment, holiday shutdown, and flexible work options\n\nVariety of cultures, perspectives, backgrounds and experiences of all our team membersThrough our opportunity, belonging and respect initiatives, our focus is to strengthen our company culture to create an environment of belonging for all\n\nBenefits for our team membersExcellent medical and non-medical benefits, 401(k) matching, pet insurance\n\nKIOXIA America, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\nThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, 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