{"id":2530239,"url":"https://alion.io/job/kiss-usa-e-commerce-manager-warehouse-operations","title":"E-Commerce Manager, Warehouse Operations","company":{"id":1779814,"name":"Kiss USA","domain":"kissusa.com","url":"https://alion.io/company/kissusa","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":16,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":69000,"max":137000,"currency":"USD","period":"year","gross":null,"usd_annual":137000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-04-23T00:00:00Z","employer_posted_date":"2026-04-23","last_verified_at":"2026-11-04T08:21:43Z","board_verified":true,"closed_at":null,"days_open":195,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":195},"description":"Job Description Summary:\nThe E-Commerce Warehouse Manager leads all DTC and marketplace fulfillmentoperations within a distribution environment. This role ensures SLA adherence, order\naccuracy, carrier optimization, and system integration between WMS, SAP, and shipping\nplatforms.\nJob Description:\nKey Responsibilities\n Oversee DTC and marketplace fulfillment (UPS, USPS, Amazon Buy Shipping)\n Optimize pick vs pack productivity in automated and manual zones\n Ensure SLA compliance (same-day, next-day ship)\n Manage integration between SAP order types and WMS execution\n Ensure compliance with retailer and marketplace shipping standards\n Leverage automation systems (WES, Autostore) to increase throughput\n Monitor returns, and cost per order metrics\n Lead peak season and promotional surge planning\nPerformance Metrics\n SLA compliance ≥ 99%\n Order accuracy ≥ 99.7%\n Cost per order shipped\n Automation throughput eiciency\nQualifications\n 5+ years e-commerce fulfillment leadership\n Strong exposure to automation systems\n Experience with retailer compliance and chargeback management\n Knowledge of SAP integration and delivery order mapping\n Data-driven with strong analytics skills\nQualification(s):\nEducation(s):\nWork Experience:\nSkill(s):\nLanguage(s):\nCertification(s):\nNot ApplicableThe anticipated compensation range is\n69,000.00 - 137,000.00 USD AnnualActual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors.\nKiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. 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