{"id":3602068,"url":"https://alion.io/job/kitman-labs-salesforce-platform-owner","title":"Salesforce Platform Owner","company":{"id":179504,"name":"Kitman Labs","domain":"kitmanlabs.com","url":"https://alion.io/company/kitman-labs","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"AI Agents","optional":false},{"name":"Apex","optional":false},{"name":"Claude","optional":false},{"name":"Intercom","optional":false},{"name":"Lightning Web Components","optional":false}],"status":"live","first_seen_at":"2026-11-02T09:39:12Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-03T11:13:22Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"The Role\nAs Salesforce Platform Owner, you will own Salesforce end to end for our Revenue Operations and Marketing teams. You will be the person who keeps the platform running well day to day and the person who decides how it should evolve. You will report to our Chief Marketing Officer and work closely with our Marketing Operations Manager and revenue leaders partnering with them frequently on campaigns, reporting, and the systems, data and processes that power our go-to-market.\nThat means gathering requirements, designing scalable solutions, setting the architecture and managing the product roadmap. It also means hands-on administration: configuration, reporting, end-user training, integrations, security and data integrity. You will work with functional leaders to identify, define and deliver changes in a dynamic, high-growth environment.\nThe ideal candidate has exceptional technical, analytical, problem-solving and communication skills and is comfortable working with all levels of the organisation. You are self-directed and proactive, and you take the initiative to spot process improvements and see them through. You will gain a deep understanding of the GTM strategy and find new and creative ways to use Salesforce and its data to support more of the business, and you are motivated, team-oriented and passionate about Salesforce technology.\nWe will expect you to\nOwn the platform\nOwn the configuration, design, functionality, data integrity and end-user support of our Salesforce platform.\n\nOwn and manage the Salesforce roadmap, balancing new capability with day-to-day support and continuous improvement.\n\nArchitecture and design\nDesign and maintain the architecture of our Salesforce org, including the data model, object relationships, automation strategy and integration patterns.\n\nAssess when business changes call for a change in structure or design, and lead that redesign so the platform scales and evolves with the business.\n\nMake build versus buy decisions, and evaluate new Salesforce features, AppExchange packages and connected tools.\n\nDocument the system architecture, data model and key design decisions.\n\nBuild and configure\nConfigure and maintain custom objects, record types, fields, page layouts, formulas, validation rules, Flows, approval processes and installed packages.\n\nBuild new features in Sales Cloud and extend the platform with Flow Apex or Lightning Web Components where configuration is not enough.\n\nSecurity, access and governance\nMaintain user roles and profiles, permission sets, role hierarchy, sharing rules and security settings.\n\nEstablish and run change control and release management, including sandbox strategy, testing and deployment standards.\n\nIdentify production risks and areas for improvement, then prioritise, design and lead the successful rollout and adoption of new processes.\n\nData and integrations\nManage data imports, de-duplication and clean-up, and set the standards that keep our data accurate.\n\nLead our implementation of Agentforce, shaping how AI agents in Salesforce support our sales and marketing teams, from identifying use cases through to configuration, rollout and adoption.\n\nManage the integration of applications connected to Salesforce, including but not limited to Marketo, Bizible, Chorus, Intercom and Claude.\n\nStakeholders and enablement\nEngage with business stakeholders to gather and analyse requirements, propose solutions that use Salesforce functionality, and turn approved solutions into high-quality deliverables.\n\nPartner closely with our Marketing Operations Manager, and collaborate with Revenue Operations, Marketing and other business stakeholders, to drive data integrity and the reliability of our standardised analytics, tools and processes.\n\nPartner with our revenue leaders to gain an understanding of our renewals and sales process to enable Salesforce to optimally support these workflows.\n\nDevelop and deliver end-user training, and create and maintain all training materials and guides for Salesforce business processes.\n\nExperience and skills we look for\nExtensive experience with Salesforce Sales Cloud.\n\nExpert in building and maintaining Salesforce solutions, with a track record of both delivering new features and running day-to-day support.\n\nExperience designing Salesforce architecture, including data models, automation and integrations, for a growing business.\n\nStrong understanding of data structures and data modelling.\n\nHands-on experience with security models, permissions, change control and release management.\n\nSalesforce Advanced Administrator certification, or working towards it. Platform App Builder or Application Architect certification is a plus.\n\nAbility to identify areas for process improvement and recommend and implement solutions.\n\nProven creativity and problem-solving skills, and the ability to work independently and around obstacles.\n\nAbility to build effective relationships with business users, technical staff and executive management.\n\nStrong organisational and time management skills, with the ability to prioritise work and meet deadlines in a fast-paced environment.\n\nExcellent written and verbal communication skills.\n\nHands-on, flexible and service-minded, with a proven ability to embrace change.\n\nExperience with Apex and/or Lightning Web Components is a plus.\n\nExperience with Agentforce or other AI capabilities in Salesforce is a plus.","description_format":"text","description_chars":5403,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sports Analytics","Patient Monitoring"],"lifecycle":[{"event":"open","at":"2026-11-02T09:44:43Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["conf:3","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/kitman-labs-salesforce-platform-owner","json_url":"https://alion.io/job/kitman-labs-salesforce-platform-owner.json","meta":{"generated_at":"2026-11-03T11:43:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15973,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179504},"rest":"https://alion.io/mcp/rest/get_company?id=179504"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkitman-labs-salesforce-platform-owner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkitman-labs-salesforce-platform-owner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkitman-labs-salesforce-platform-owner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kitman-labs-salesforce-platform-owner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkitman-labs-salesforce-platform-owner"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3602068}},{"tool":"search_jobs","arguments":{"company":"kitmanlabs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3602068},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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