{"id":4001847,"url":"https://alion.io/job/kiva-email-marketing-associate","title":"Email Marketing Associate","company":{"id":11667,"name":"Kiva","domain":"kiva.org","url":"https://alion.io/company/kiva","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":52000,"max":64000,"currency":"USD","period":"year","gross":null,"usd_annual":64000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"Asana","optional":false},{"name":"Iterable","optional":false},{"name":"Braze","optional":true},{"name":"Salesforce","optional":true}],"status":"live","first_seen_at":"2026-11-09T22:39:49Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T03:54:37Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About us:\nKiva is a global nonprofit, founded in 2005, with a mission to expand financial access and help underserved communities thrive. Kiva unlocks capital for borrowers through crowdfunded loans supported by individuals around the world. Lenders on Kiva can start with as little as $25 to support causes that matter most to them, whether that’s gender equity and support for women, refugees, climate change, small businesses, agriculture, and more. Since our founding, over two million people have invested over $2 billion in real dreams and real opportunity, spanning more than 100 countries and over 5 million borrowers\nAs we work toward our mission, Kiva invests in building and retaining a global team of talent to add to our values-driven and digital-first culture. Our organization is supported by over 700 volunteers and 130+ full time employees dispersed around the world, as well as within team hubs located in San Francisco, Nairobi, Bogota, and Bangkok. Kiva’s team is growing as we pursue exciting new opportunities to scale our impact and create a financially inclusive world.\nKiva's values:\nImpact first - This is why we exist. This is the drumbeat we march to. Every day.\nExtreme ownership - Own it; you, your relationships, your impact. Insist that others support you and hold you accountable.\nBe curious and bold - Never stop learning. Question assumptions. Take Risks and dream big.\nInclusion. Equity. Diversity. - Without reservation and without caveat. In our hiring, in our workplace and in our impact in the world.\nHonor and integrity - Do the most right thing in the most right way. Cherish diversity and respect each other.\nLove and kindness always - Say what you mean. Mean what you say. And don't say it mean. Clarity. Courage. Kindness.\nRole overview:\nKiva is seeking an Email Marketing Associate to help support the execution and continuous improvement of our email and lifecycle marketing programs. Reporting to the Senior Manager of Lifecycle & Email, this role will help build scalable operational processes that enable the Growth & Lifecycle team to execute increasingly sophisticated programs efficiently and consistently.\nWorking closely with Growth & Lifecycle, Product, Creative, Analytics, Data Science, and Engineering teams, you'll support campaign execution, marketing operations, and process improvements that help deliver personalized communications to Kiva's global community.\nThis role offers a strong foundation in marketing operations, with opportunities to grow over time into broader responsibilities across campaign management, marketing operations, and lifecycle marketing. \nAt this time, we can only consider applicants with authorization to work in the United States on a permanent, full-time basis; unfortunately, we cannot provide visa sponsorship.\nKey responsibilities include: \nCampaign Execution & Lifecycle Operations\nSupport the intake, planning, building, QA, scheduling, and deployment of campaigns across multiple stakeholders.\nBuild, maintain, and optimize complex workflows and lifecycle journeys using Iterable. \nExecute A/B tests and support experimentation initiatives.\nConduct thorough QA across content, links, personalization, segmentation, rendering, and user experience.\nSupport the development and maintenance of reusable templates, workflows, and operational processes.\nMaintain project timelines, dependencies, and deliverables within Asana.\n\nAudience & Marketing Technology Support\nBuild and maintain audience segments, dynamic lists, suppression logic, and targeting rules within Iterable.\nSupport personalization, frequency capping, and segmentation initiatives that improve user experience and list health.\nHelp audit, document, and improve customer data available for lifecycle marketing.\nPartner with Product, Engineering, and Analytics teams to improve customer data quality and lifecycle capabilities.\nIdentify opportunities to improve automation, segmentation, and triggered messaging programs.\n\nReporting, Documentation & Optimization\nMonitor and report on campaign and lifecycle performance metrics.\nDocument campaign learnings, experiment results, audience logic, and operational best practices.\nShare insights and maintain documentation that improves team knowledge, efficiency, and cross-functional collaboration.\nSupport testing, research, and analytical initiatives that improve customer engagement and retention.\nIdentify opportunities to improve automation, targeting, and operational processes that improve marketing and team effectiveness. \n\nPreferred qualifications:\n1-3 years of experience in email marketing, technical production, lifecycle marketing, CRM administration, marketing operations, or a related field.\nHands-on experience with Iterable or a similar marketing automation platform (e.g., Braze, Klaviyo, Salesforce Marketing Cloud).\nExperience supporting campaign execution, marketing automation workflows, audience segmentation, or QA processes.\nStrong attention to detail, organizational skills, and commitment to operational excellence.\nExperience managing multiple concurrent projects with competing deadlines.\nComfort working with data, spreadsheets, and marketing performance metrics.\nStrong problem-solving skills and ability to learn new systems and technologies quickly and troubleshoot issues independently.\nExcellent written and verbal communication skills and ability to collaborate across teams.\nInterest in lifecycle marketing, email marketing, marketing operations, retention programs, or CRM.\nPassion for Kiva's mission and expanding financial access around the world.\nWhat we offer:\nA work-from-home position; final candidate must be authorized to work in one of the states below.\n\nAn opportunity to improve real lives, solve hard problems, and change the world\nFriendly, supportive, and adventurous environment with a team of engaged colleagues\nA comprehensive, industry-leading benefits package including health, dental, and vision insurance, parental leave, professional development, 401k matching, and unlimited PTO. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by Kiva.\nWe offer JOON, a flexible lifestyle spending account that provides an annual stipend for Wellness, Professional Development, or Working from Home.\nOpportunities to connect with and learn from colleagues and partners around the world\nSalary range: $52K - $64K; a final offer will be dependent upon a candidate’s location, skills, and experience. \nCurrently, we are only able to hire home employees residing in the following states: AZ, CA, CO, DE, FL, GA, IL, KS, LA, MA, MD, ME, MI, MN, NY, OH, OR, SC, TX, UT, VA, and WA.\nA diverse and inclusive workplace where we learn from each other is an integral part of Kiva's culture. We actively welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!\nWe will only accept applications directly from candidates. Kiva will not be responsible for any recruiting agency fees, absent a formal agreement.","description_format":"text","description_chars":7142,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Parental leave","Professional development","Unlimited PTO","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Crowdfunding & P2P Lending","Nonprofits & Foundations","Microfinance"],"lifecycle":[{"event":"open","at":"2026-11-10T03:54:37Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-11-10T04:53:39Z"},"pay":{"stated_usd_annual":64000,"is_top_pay":false},"html_url":"https://alion.io/job/kiva-email-marketing-associate","json_url":"https://alion.io/job/kiva-email-marketing-associate.json","meta":{"generated_at":"2026-11-10T04:53:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11363,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":11667},"rest":"https://alion.io/mcp/rest/get_company?id=11667"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkiva-email-marketing-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkiva-email-marketing-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkiva-email-marketing-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kiva-email-marketing-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkiva-email-marketing-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4001847}},{"tool":"search_jobs","arguments":{"company":"kiva.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4001847},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}