{"id":3921095,"url":"https://alion.io/job/kiwibot-robotics-field-deployment-engineer","title":"Robotics Field Deployment Engineer","company":{"id":176387,"name":"Kiwibot","domain":"robot.com","url":"https://alion.io/company/kiwibot","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Robotics","role_family":"Robotics","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":28,"max":30,"currency":"USD","period":"hour","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Discord","optional":false},{"name":"Linux","optional":false},{"name":"Service Desk","optional":false},{"name":"Slack","optional":false},{"name":"Teleoperation","optional":false},{"name":"Bash","optional":true},{"name":"C++","optional":true},{"name":"Python","optional":true},{"name":"ROS","optional":true}],"status":"live","first_seen_at":"2026-10-24T00:27:23Z","employer_posted_date":"2026-10-24","last_verified_at":"2026-11-08T20:35:23Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Company Overview\nRobot.com (formerly Kiwibot) is redefining real-world automation - no sci-fi, just robots with jobs. Founded in 2017 and rooted in Colombia's culture of innovation, the company has grown from campus pilots to one of the most active robot fleets on Earth, now operating across more than 30 campuses and cities worldwide. With headquarters in San Francisco and teams in Colombia and Taiwan, Robot.com builds purpose-driven robots designed for the present: wheeled, reliable, and delightfully functional. Our technology powers last-mile delivery, mobile advertising, warehouse logistics, and food service operations - all aimed at making everyday systems smarter, faster, and more sustainable.\nWe recently acquired the Robot.com domain - not for the name, but for the moment. After completing over one million robotic tasks in under a year, we're scaling a movement that brings robotics out of the lab and into daily life. Our philosophy is simple: robots shouldn't be overdesigned for imaginary futures - they should be built for real-world work, now. At Robot.com, you'll be part of a global team turning that vision into action.\nAbout the Role\nAs a Associate Field Deployment Engineer, you'll help launch and run our robot fleets at new sites across the US. You'll be hands-on with the robots every day: setting them up, keeping them running, and fixing them when something goes wrong. You'll also help plan and execute new market launches, working with our engineering, operations, and partner teams to get a fleet up and running in a matter of weeks.\nThis is a full-time, early-career role. It's a great fit for engineers who are new to the field, including new graduates and career changers, who want real, hands-on robotics experience.\nHow you'll ramp up. You won't be thrown in alone. Your first weeks combine an introduction to our robots, fleet operations, and deployment procedures with hands-on field work alongside experienced deployment engineers. Most of your learning happens in the field (roughly 80%), backed by structured training (roughly 20%).\nWhat You'll Do\nDeployment and field support\nInstall, configure, and test robots and supporting equipment at new and existing sites\n\nWork with senior engineers to carry out deployment and decommissioning plans safely and on schedule\n\nTroubleshoot hardware, electrical, software, and network issues on-site, and perform repairs and preventive maintenance\n\nMonitor fleet health and readiness, and keep robots performing to uptime targets\n\nFollow and help improve procedures for recovering lost or stuck robots and handing off to remote (teleoperation) support\n\nMake sure all work meets safety and operational standards\n\nSite launches\nGather input from site partners and internal teams to build a launch plan for each new site\n\nExecute launch plans set by leadership, on time and with a high level of quality\n\nImprove our launch playbooks so we can scale faster across new cities and campuses\n\nSupport launch marketing campaigns with partners and the Central Operations team to drive early adoption\n\nCommunication and coordination\nServe as the main point of contact between field technicians, maintenance, the service desk, hardware, and remote operations\n\nPost real-time fleet status updates (active and inactive robots) in team channels such as Slack or Discord\n\nAct as a day-to-day contact for partner sites on operational and tactical questions\n\nTrain partner staff and end users on how to use and care for the system\n\nDocumentation and workshop\nDocument deployments, issues, and fixes clearly so others can learn from them\n\nHelp write and update standard operating procedures (SOPs) for deployment, decommissioning, and support\n\nKeep the workshop clean and organized, and prepare robots and equipment for the next day's operations\n\nWho You Are\nYou're energized by hands-on technical work and take pride in keeping complex systems running\n\nYou're a self-starter who can troubleshoot independently and escalate intelligently\n\nYou communicate clearly and proactively - your supervisors and teammates are never in the dark\n\nYou adapt quickly in dynamic environments and don't wait for perfect conditions to get things done\n\nYou're organized and detail-oriented; you maintain records the way you maintain hardware - with care\n\nYou're curious about robotics and hands-on technology and motivated to grow within the field\n\nWhat you bring\nRequired\nBachelor's degree in Electrical, Electronics, Mechanical, Mechatronics, or Computer Engineering, Computer Science, Robotics, or a related field (new graduates welcome)\n\nAt least 6 months of hands-on technical experience; internships, co-ops, senior design or capstone projects, robotics teams, research labs, and TA work all count\n\nBasic understanding of mechanical systems, electronic components, and circuits\n\nComfort working in Linux and the command line\n\nBasic networking knowledge (LAN/WAN, SSH)\n\nStrong troubleshooting skills and attention to detail\n\nClear written and verbal communication skills in English\n\nAbility to work on your own and as part of a team\n\nAbility to travel to and work at multiple US locations\n\nValid U.S. driver's license\n\nAuthorized to work in the United States (this role is not eligible for visa sponsorship)\n\nNice to have\nExperience repairing or reworking electronic circuits and PCBs\n\nProgramming experience (e.g., Python, C/C++, Bash)\n\nExperience with ROS or ROS 2\n\nBilingual in English and Spanish\n\nHow we work\nPeople who thrive here are resilient, resourceful, adaptable, creative under pressure, and comfortable making decisions quickly in the field. Our values guide how we do it:\nBe agile. Sort what's important from what's urgent, and act fast when situations change.\n\nAct resourceful. Solve problems with what's in front of you.\n\nThink disruptive. Question the status quo and make the ordinary extraordinary.\n\nCreate happiness. Build a team and a workplace people enjoy being part of.\n\nLove through service. Treat partners, users, and teammates with care, kindness, and fairness.\n\nWorking conditions and physical requirements\nWork takes place in a workshop and outdoors at delivery sites, in a range of weather conditions\n\nRegularly stand, walk, bend, and kneel for extended periods\n\nLift and move up to 50 lbs on your own, and move robots with assistance or equipment\n\nUse hand tools, power tools, and electronic test equipment such as multimeters\n\nSchedule may include early mornings, evenings, or weekends, especially during site launches\n\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.\nCompensation and benefits\nLocation: Boston, MA\n\nHourly rate: $28-30\n\nMedical, dental, and vision insurance\n\nPaid time off and paid holidays\n\nWork travel fully covered: flights and lodging booked by Robot.com\n\nAccess to additional learning resources\n\nA clear path to grow into senior field, deployment, and operations roles\n\nThe chance to help shape a fast-growing robotics company\n\nThis role requires the ability to perform the following on a regular basis: standing, walking, and moving across campus and outdoor environments for extended periods; lifting, carrying, and maneuvering equipment and robot hardware up to 50 lbs; bending, kneeling, crouching, and reaching to inspect, repair, or deploy equipment; working in varying weather conditions and outdoor settings; operating vehicles or personal transportation between operational sites as needed.\nRobot.com is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state law. If you require an accommodation to perform the essential functions of this role, please contact  during the application process or upon hire.\nRobot.com is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training.\nEmployment with Robot.com is at-will, meaning either party may terminate the employment relationship at any time, with or without cause or notice, unless otherwise required by applicable law.","description_format":"text","description_chars":8493,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":["Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-07T15:08:27Z"}],"visa":[],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.791,"p_room":0.9,"age_days":15,"expected_fill_days":22,"reasons":["conf:4","win:mid","comp:junior"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/kiwibot-robotics-field-deployment-engineer","json_url":"https://alion.io/job/kiwibot-robotics-field-deployment-engineer.json","meta":{"generated_at":"2026-11-08T23:55:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":49758,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":176387},"rest":"https://alion.io/mcp/rest/get_company?id=176387"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkiwibot-robotics-field-deployment-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkiwibot-robotics-field-deployment-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkiwibot-robotics-field-deployment-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kiwibot-robotics-field-deployment-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkiwibot-robotics-field-deployment-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3921095}},{"tool":"search_jobs","arguments":{"company":"robot.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3921095},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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