{"id":2180755,"url":"https://alion.io/job/kiwicredito-customer-support-agent","title":"Customer Support Agent","company":{"id":697665,"name":"Kiwicredito","domain":"kiwicredito.com","url":"https://alion.io/company/kiwicredito","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santo Domingo, Dominican Republic"],"countries":["DO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":78000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1966},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Zendesk","optional":false}],"status":"live","first_seen_at":"2026-10-09T14:26:11Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-26T02:30:44Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"About Kiwi\nKiwi is a dynamic and fast-growing fintech company dedicated to providing personal loans to underserved communities. Our mission is to empower U.S. Latino consumers by helping them access capital, build credit history, and save money through AI-driven solutions.\nAbout the Role\nAre you passionate about delivering exceptional customer experiences in a fast-paced fintech environment? We’re looking for a Customer Support Agent with strong communication skills, tech-savviness, and a problem-solving mindset to join our growing Client Services team.\nIn this role, you’ll serve Kiwi’s existing customers across our different products, handling their day-to-day needs by phone, chat, and email, in Spanish and English. 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