{"id":944685,"url":"https://alion.io/job/kizen-senior-solutions-engineer","title":"Senior Solutions Engineer","company":{"id":678686,"name":"Kizen","domain":"kizen.com","url":"https://alion.io/company/kizen-2","size_band":"201-500","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Greenhouse","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":124000,"max_usd":242000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":439},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"ETL/ELT","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"GCP","optional":true}],"status":"live","first_seen_at":"2026-08-03T18:31:06Z","employer_posted_date":"2026-08-03","last_verified_at":"2026-09-23T19:49:11Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"Job Title: Sr. Solutions Engineer\nLocation: New York, NY (In-office 4x per week “Grand Central”)\nCompany: Kizen, www.kizen.com \nAbout Us\nKizen is a leading AI platform for the future of work, redefining how people and AI seamlessly move and improve as one. Founded on the principle that technology should make work more meaningful, Kizen creates AI systems (AKA assistants) that learn, adapt, and improve over time, just like the people who use them.\nToday, Kizen powers millions of mission-critical experiences for leading organizations in highly regulated industries like insurance, healthcare, and financial services. Some of the ways we support these teams include: helping insurance agents manage contracting and commissions, enabling healthcare providers to deliver proactive patient care, and empowering financial institutions to classify documents and extract data automatically. We’re solving operational problems and helping the world’s most complex organizations give their teams the tools they need to do more, grow faster and live better.\nAnd this is just the beginning! Kizen is where enterprises get AI that works on day one and is flexible enough to shape it to their own organizations. Our AI-first platform is easy to adopt, scale, and trust making it a destination for developers to build new applications and business teams to customize AI assistants, all in one place.\nJoin us in transforming how industries work, one person, one workflow, one AI assistant at a time!\nAbout the Role\nWe are seeking a dynamic Sr. Solutions Engineer to join our growing team. This role will require strong pre-sales experience, along with strong technical implementation experience. In this customer-facing role, you will partner with customer technical teams to drive successful post-sale implementations. Reporting directly to the VP of Solutions (insurance & financial services), you will leverage your technical expertise in enterprise solutions to showcase Kizen's value, solve complex customer challenges, and deploy production ready solutions. \nKey Responsibilities \nWhat You’ll be Doing\nOwning the technical architecture of client solutions - reconciling competing business, technical, and data requirements into a single coherent design that's actually buildable on the platform\nLeading technical implementation end to end - spending the majority of your time hands-on in Kizen configuring, integrating, testing, and iterating, not just designing on paper\nTransforming client needs into powerful solutions using our low-code platform\nConfiguring scalable solutions for clients within Kizen, executing their business requirements\nGuiding clients through the entire deployment journey, from kickoff to go-live\nOwning the solution post-go-live, troubleshooting issues, debugging integrations, and ensuring it runs reliably in the client's real environment\nWorking with APIs, automation tools, and data pipelines to build seamless integrations between platforms\nPartnering directly with client development teams on integration design, data flow, and technical implementation\nCleaning and transforming data to ensure every field lands in the right place, at the right time\nBuilding test plans and validating solutions against requirements before and after go-live\nOperating in ambiguity and uncovering undocumented requirements and unstated constraints that only surface during implementation\nIdentifying solution gaps and translating them into clear, prioritized feedback for the product team\nLeading business discovery and translating complex requirements into clear, actionable technical documentation\nDelivering hands-on training to help clients unlock the full potential of Kizen\nContinuously identifying areas to improve processes using real-time data insights\nTracking tasks, reporting progress, and proactively clearing blockers to keep things moving fast\nComfortable occasionally supporting pre-sales scoping and technical conversations as an early team member\nRequirements\nMinimum Requirements - What You Bring\n5+ years in SaaS implementation, solution delivery, solutions engineering or hands-on technical consulting\nSuccessful lead pre/sales activities with enterprise clients. \nExperience architecting data models and system integrations (APIs, ETL processes), particularly between systems like EMRs, CRMs, ERPs, etc.\nHands-on experience with data transformation (Excel, Python, ETL/API work)\nHands-on technology implementation skills (configuring, testing, iterating SaaS solutions)\nStrong debugging and troubleshooting skills across integrations, data pipelines, and APIs\nComfortable reading documentation and tracing data through unfamiliar systems to diagnose issues\nDemonstrated ability to write clear business and technical requirements\nTakes end-to-end ownership. You measure success by whether the client's solution works in production, not by whether the design was sound\nAble to operate independently and drive a deployment forward without a playbook or a team to lean on\nSolid understanding of business processes, operations, and workflow optimization\nAble to work credibly with both business stakeholders and technical/engineering teams, translating between them\nFast learner able to quickly ramp into new industries and use cases with confidence and curiosity\nA knack for teaching others - whether it's running a training or creating killer documentation\nProactive mindset: you don't wait for problems to come to you - you go find them (and fix them)\nObsessive attention to detail - you take pride in precision\nA growth mindset: you're hungry to learn, adapt, and level up every single day\nIdeal Candidate will have:\nExperience in regulated industries like healthcare, (insurance or financial services preferred)\nSuccessfully led enterprise engagement starting at pre/sales to driving successful implementation.\nStrong technical foundation with the ability to discuss architecture, APIs, and integration patterns fluently\nFluent in SQL, Excel wizardry, or Python scripting. Prompt engineering experience is a plus\nUnderstanding of AI, ML, and automation concepts (we can teach this!)\nFamiliarity with cloud platforms (AWS, GCP, Azure) and modern software development workflows\nA deep love for tech, data, and using both to drive better outcomes\nLocation & Culture\nThis is an in-person role in NYC. We work in a high-performance culture where everyone has outsized impact. If you're excited about working at the pace of a startup while building something transformative we'd love to hear from you.\nWhy Kizen\nWe’re a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you’ll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You’ll have opportunities for professional development, impact, and career advancement.\nWhat We Offer\nCareer Growth Opportunities\nEngaging Work Culture\nTop-Tier Compensation\nEquity Package\nHealthcare Coverage\nProfessional Development Stipends\nPTO \nKizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. \nThe base salary range for this position is $150,000-$215,000. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.\nIf you’re excited about creating impactful experiences and contributing to a fast-paced, people-focused team, we’d love to meet you!\nOTE - $197,000-$262,000. Commission is uncapped. \nCompensation Range\n$150,000—$262,000 USD","description_format":"text","description_chars":8094,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Growth opportunities","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Hardware","AI Agents"],"lifecycle":[{"event":"open","at":"2026-09-15T20:03:07Z"}],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.747,"p_room":0.55,"age_days":50,"expected_fill_days":46,"reasons":["conf:0","win:tail"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/kizen-senior-solutions-engineer","json_url":"https://alion.io/job/kizen-senior-solutions-engineer.json","meta":{"generated_at":"2026-09-24T01:49:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}