{"id":3237566,"url":"https://alion.io/job/kla-corporation-customer-support-engineer-12","title":"Customer Support Engineer","company":{"id":2407,"name":"KLA Corporation","domain":"kla.com","url":"https://alion.io/company/kla","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":80,"ghost_share":0,"stale_share":0.413,"repost_share":0.013,"time_to_fill_p50_days":60,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Hardware","role_family":"Hardware","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milpitas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":34,"max":58,"currency":"USD","period":"hour","gross":null,"usd_annual":116000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Machine Learning","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-27T11:20:13Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale-faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.\nWhat You'll Do\nIn this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.\nCandidates should have a solid background in electronics, RF theory, mechanical engineering, vacuum technology and basic knowledge of plasma processing equipment.\nDemonstrated ability to troubleshoot and diagnose RF, Pneumatic, Vacuum, Electronic (AC and DC), PLC, DeviceNet and Computer issues to the component level.\nMust have working knowledge of MS DOS, Windows software as well as MS Office products.\nExcellent communication and customer interfacing skills.\nGood organizational skills.\nAn adaptable approach to working hours, locations and conditions.\nA flexible approach to work responsibilities, enabling both independent and team working.\nAbility to work alone or unsupervised for extended period, often in difficult conditions.\nA systematic and logical approach to problem solving.\nMust be able to travel >50% of time to support the customer base as required.\nJob Duties/Responsibilities:\nTo provide service support to customers encompassing system commissioning, system breakdown repairs and preventative maintenance support.\nTo generate a close working relationship with the customers to enable the company to sell its product portfolio.\nProvision of feedback enabling the pro-active identification of product and business process improvements.\nTimely completion of all field reports.\nOther duties as required.\nMust physically be able to:\nMust be able to travel > 50% to support the customer base as required.\nLift 50 lbs. overhead occasionally\nLifting 50 lbs. frequently\nBend from the waist\nLift items overhead safely\nWork on hands and knees or on their back while servicing equipment\nBe able to bend and twist to gain access to service the equipment\nRead and interpret schematics\nRead and interpret signs, placards and manuals\nView the full color spectrum\nBe able to work standing at the system in up to 2-hour intervals\nBe able to perform a system chamber clean which requires the following•Remove all chamber components such as turbo pump, source parts, and electrode\nPerform a chamber clean with the use of scotch brite to scrub the chamber walls\nReassemble the cleaned chamber parts and achieve an acceptable chamber LUR\nMust be able to:\nWork autonomously\nWork in a product wafer fab clean room environment\nMinimum Qualifications\nMaster's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 yearsAbout KLA\nWe provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.\nTotal Rewards\nBase Pay Range: $34.33 - $58.37 Per Hour\nPrimary Location: USA-CA-Milpitas-KLAKLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.\nInterns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.\nUse of AI Statement\nAt KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews-whether virtual or in person-is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.\nEqual Opportunity Statement\nKLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at  or at +1-408-352-2808 to request accommodation.\nFor additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.","description_format":"text","description_chars":5865,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Semiconductor Equipment"],"lifecycle":[{"event":"open","at":"2026-10-25T13:09:24Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":4,"expected_fill_days":60,"reasons":["conf:2","wave","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":116000,"is_top_pay":false},"html_url":"https://alion.io/job/kla-corporation-customer-support-engineer-12","json_url":"https://alion.io/job/kla-corporation-customer-support-engineer-12.json","meta":{"generated_at":"2026-10-27T21:10:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12409,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2407},"rest":"https://alion.io/mcp/rest/get_company?id=2407"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkla-corporation-customer-support-engineer-12"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkla-corporation-customer-support-engineer-12"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkla-corporation-customer-support-engineer-12"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kla-corporation-customer-support-engineer-12\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkla-corporation-customer-support-engineer-12"}]}