Field Application Engineer
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Job Description/PreferredQualifications
Technical Support: Driving acceptance of new tools at customer sites. Create recipes for regular production support. Develop Best Known Methods for customer use cases, driving product adoption and differentiate vs. competition. Train operators & engineers on the equipment. Analyze tool performance and work in team with Service and Tech Support organization on problem solving. Work on complex problems and develop unique solutions to meet customers’ requirements.
Project management: Identify and manage priorities and milestones. Develop clear project schedule and track progress. Work in synergy with defectivity and metrology Applications Eng., Business Unit management and Division. Develop value proposition and effective project summaries for Executive meetings.
Communication: Establish regular communication with the customer. Present and highlight the system values for customer use cases and differentiate vs. competition. Communicate results and issues with the Division. Execute plan of actions and collect data.
Pre - sale support: Assist sales and marketing in potential opportunities and/or competitive situation. Helping with brainstorming strategy for penetration of new customers and adoption.
Essential Technical Skills:
- Knowledge of Advanced Optics technology, Physics, Material Science
- IC Process background: previous customer/industry experience is a plus
- Solid understanding of semiconductor process technologies.
- Excellent presentation and communication skills
- Project management experience - Ability to handle multiple projects in parallel
- Have creative thinking approach to deal with new customer challenges
- Excellent problem-solving skills
Important Skills:
- Be a driver, influence situations by facts.
- Successful with multiple cultures environment
- Successful execution of projects in highly pressurized environment
The candidate needs to be a hands-on type of person, aggressively interested in learning new things and keen on communicating with customers and internally.
Frequent (> 80%) travel is required.
Minimum Qualifications
Languages: Fluent English and Native level Japanese (both written and spoken)
Physics, Material Science Micro/ Nano Electronic Eng. field of studies will be preferred.
Bachelor's Level Degree with > 1 years Semiconductor industry experience as process / Apps Eng
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
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