{"id":397021,"url":"https://alion.io/job/kla-corporation-technical-lead-sustaining-engineer","title":"Technical Lead (Sustaining Engineer)","company":{"id":2407,"name":"KLA Corporation","domain":"kla.com","url":"https://alion.io/company/kla","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":98,"ghost_share":0,"stale_share":0.551,"repost_share":0.01,"time_to_fill_p50_days":57,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Hardware","role_family":"Hardware","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":149000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":796},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-05-13T00:00:00Z","employer_posted_date":"2026-05-13","last_verified_at":"2026-11-09T08:51:24Z","board_verified":true,"closed_at":null,"days_open":180,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":180},"description":"Company Overview\nKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Group/Division\nThe KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.Job Description/PreferredQualifications\nJoin the Singapore-based Sustaining Engineering team as thetechnical projectowner for in-fab repair activity across KLA's China customer base. Partner with field engineers to diagnose complex tool issues, define root cause, and deliver engineering solutions - including plans of action (POAs), bills of materials (BOMs), and repair procedures - that enable efficient, first-time-right repairs in the fab. Effectively manage and prioritize multiple concurrent escalations across customers and tools.\nKey Responsibilities\nOwnEscalation projects from field in-fab repair teams in China; drive issues to closure with clear technical ownership.\n\nManage multiple escalations and sites in parallel: Triage, prioritize, and sequence concurrent escalations across multiple customer sites based on customer impact, tool downtime, and business urgency - for both own workload and the field in-fab repair team's activities.\n\nProject management: Plan and track escalation milestones, dependencies, and deliverables; coordinate cross-functional stakeholders (field, HQ engineering, logistics, supply chain) to keep repair projects on schedule.\n\nRoot-cause analysis: Investigate failure modes using tool logs, repair history, engineering data, and field input; isolate mechanical, electrical, optical, or software root causes.\n\nDirect field troubleshooting: Guide in-fab repair engineers step-by-step through diagnostics and corrective actions; provide real-time remote technical direction during live repair events.\n\nAuthor engineering deliverables:\n\nPlans of Action (POAs) outlining repair sequence, risks, and contingencies.\n\nBills of Materials (BOMs) specifying parts, tooling, and consumables.\n\nRepair procedures and work instructions validated for fab execution.\n\nSustaining ownership: Partner with Design Engineering, Reliability, and Product Support to develop permanent fixes and engineering change orders for recurring field issues; drive continuous improvement of installed-base tool reliability.\n\nKnowledge capture: Document root causes, solutions, and lessons learned into the knowledge base so field teams can self-serve on recurring signatures.\n\nCross-region coordination: Bridge between China field teams and HQ engineering - translate field symptoms into engineering language and engineering solutions into field-executable steps.\n\nTravel: Certain travel required to customer sites in China and to HQ/engineering teams in the US to support escalations, engineering reviews, and knowledge transfer.\n\nMinimum Qualifications\nBachelor's or Master's degree in Electrical Engineering, Electronics Engineering, Opto-Mechanical Engineering, or related discipline.\n5+ years of sustaining engineering, support engineering, or senior field service experience on semiconductor capital equipment (inspection, metrology, or similar precision tools preferred).\n\nHands-on troubleshooting experience at the board level - ability to debug PCBAs using schematics, oscilloscopes, logic analyzers, DMMs, and signal-integrity tools; diagnose down to component level (power rails, clocks, digital/analog interfaces, FPGA/DSP signals).\n\nHands-on troubleshooting experience with opto-mechanical assemblies - alignment, calibration, and repair of precision optical paths, laser sources, sensors/detectors, mirrors, stages, and motion subsystems.\n\nStrong project management skills - demonstrated ability to run multiple concurrent escalations/projects, prioritize effectively under pressure, set clear next steps for self and field teams, and communicate status to stakeholders at all levels.\n\nDemonstrated ability to lead L4 escalations from triage through root cause to permanent corrective action.\n\nStrong working knowledge ofboard level troubleshooting, precision motion control, vacuum, high-voltage, and complex electromechanical subsystems.\n\nProven ability to author clear POAs, BOMs, and repair procedures suitable for field execution in a cleanroom environment.\n\nFluent written and spoken English; working proficiency in Mandarin strongly preferred for direct collaboration with China field teams.\n\nPreferred Qualifications\nPrior experience supporting customers and field teams in China.\n\nExperience collaborating with Design Engineering on ECOs and reliability/sustaining improvement programs.\n\nWhat Success Looks Like (First 12 Months)\nOwns the L4 queue for China in-fab repairs end-to-end; measurable reduction in escalation cycle time and repeat escalations.\n\nConcurrent escalations are clearly prioritized and tracked; field in-fab repair team receives unambiguous direction on what to work on next.\n\nPOAs, BOMs, and procedures are consistently adopted by field teams with minimal rework.\n\nTrusted point of contact for both China field leadership and HQ engineering on in-fab repair matters.\n\nMeasurable improvement in first-time-fix rate and MTTR on tools supported by the role.\n\nWe offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.\nKLA is proud to be an equal opportunity employer\nBe aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to  to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.","description_format":"text","description_chars":7898,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Semiconductor Equipment"],"lifecycle":[{"event":"open","at":"2026-09-06T00:06:37Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.449,"p_room":0.28,"age_days":180,"expected_fill_days":57,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/kla-corporation-technical-lead-sustaining-engineer","json_url":"https://alion.io/job/kla-corporation-technical-lead-sustaining-engineer.json","meta":{"generated_at":"2026-11-09T15:26:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21872,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2407},"rest":"https://alion.io/mcp/rest/get_company?id=2407"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkla-corporation-technical-lead-sustaining-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkla-corporation-technical-lead-sustaining-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkla-corporation-technical-lead-sustaining-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kla-corporation-technical-lead-sustaining-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkla-corporation-technical-lead-sustaining-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":397021}},{"tool":"search_jobs","arguments":{"company":"kla.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":397021},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}