{"id":2567419,"url":"https://alion.io/job/kleinanzeigen-policy-manager-dfm","title":"Policy Manager (d/f/m)","company":{"id":2949074,"name":"Kleinanzeigen.com","domain":"kleinanzeigen.com","url":"https://alion.io/company/kleinanzeigen-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":null,"ats_vendor":"HiBob","truth_index":null},"role":"Public Policy","role_family":"Public Policy","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berlin, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":148000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":346},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-10T09:48:31Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-21T10:20:44Z","board_verified":true,"closed_at":null,"days_open":72,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":72},"description":"Kleinanzeigen is the leading online classifieds market in Germany.Users buy and sell on Germany's No. 1 for classifieds mainly second-hand. In this way they make an active contribution to more sustainability. On average, more than 55 million ads are available in numerous categories - from children's supplies to electronics and real estate. Kleinanzeigen also offers small and medium-sized businesses the opportunity to present their services online. Around 35 million users per month make Kleinanzeigen one of the most widely used websites in Germany. Kleinanzeigen was launched in September 2009 as eBay Kleinanzeigen. Since June 2021, the company has been part of Adevinta, a global provider of online classified ads. In May 2023, the name was changed to Kleinanzeigen.The Job:\nTrust is at the heart of every successful marketplace. As our Policy Manager, you will shape the policies that protect millions of users while enabling a seamless customer experience. You will work across Legal, Product, Customer Service, Privacy, Fraud, Moderation, Analytics, and Marketing to turn complex legal and business requirements into clear, practical, and scalable marketplace policies. This is a hybrid role, our office is in Berlin-Charlottenburg. You report to the Director Customer Service.\nWhat You’ll Do:\nOwn the full lifecycle of Kleinanzeigen's Trust & Safety policies - from development and implementation to governance, maintenance, and retirement.\nDevelop clear, enforceable marketplace policies and operational guidelines that balance customer experience, platform safety, legal compliance, and business objectives.\nPartner closely with Product, Legal, Privacy, Customer Service, Fraud, Moderation, Analytics, and Marketing to support new products and features, assess policy implications, and resolve policy ambiguities.\nTranslate new legislation and regulatory requirements, including the Digital Services Act (DSA) and privacy obligations, into practical operational policies and enforcement frameworks.\nEstablish and maintain policy governance, including review processes, approvals, version control, communication, and a central repository for policies and enforcement standards.\nContinuously monitor emerging marketplace risks, customer expectations, and regulatory developments to evolve policies and ensure consistent application across the business.\nWho You Are:\nYou bring 5+ years of experience in Trust & Safety, Policy Management, Risk, Compliance, Marketplace Operations, or a related field, ideally in a digital platform or marketplace environment.\nYou have experience translating complex legal, regulatory, and business requirements into clear, practical, and scalable operational policies.\nYou are a strategic thinker with excellent stakeholder management skills and enjoy collaborating across Product, Legal, Customer Service, Privacy, and other cross-functional teams to drive alignment.\nYou are comfortable navigating ambiguity, balancing customer experience with safety, risk, and regulatory requirements, and making well-reasoned decisions in a fast-changing environment.\nYou have excellent communication skills in both German and English, enabling you to communicate complex topics clearly with a wide range of stakeholders.\nBenefits\nAt Kleinanzeigen, we care about our people - their wellbeing, growth, and life beyond work. Our benefits are designed to support you holistically, giving you flexibility and opportunities to thrive.\nFlexibility\nFlexible working time (hybrid)\n\n20 days “work from anywhere”\n\nPaid additional parental leave for both parents\n\nExtra paid days off for special occasions (e.g. your wedding or a move)\n\nWellbeing & Support\nConfidential support & coaching for you and your loved ones\n\nAnnual company sports events\n\nPension and life insurance\n\nGrowth & Development\nPersonal development budget\n\nLearning opportunities to grow your skills and career\n\nPerks &Everyday benefits\nCorporate benefits and exclusive discounts\n\nAn attractive referral program\n\nTransportation allowance\n\nFree shipping on Kleinanzeigen Direktkauf\n\nKleinanzeigen is an equal opportunity employer that values diversity and inclusion. We welcome people of all backgrounds, races, religions, colours, national origins, gender identities, sexual orientation, ages, marital status, or disability.\nIf this role sparks your interest but you’re not sure you meet every single requirement, we’d still love to hear from you anyway.","description_format":"text","description_chars":4442,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Life insurance","Parental leave"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T22:14:01Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.5,"p_room":0.28,"age_days":71,"expected_fill_days":27,"reasons":["conf:0","velocity","win:tail","crowd:"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/kleinanzeigen-policy-manager-dfm","json_url":"https://alion.io/job/kleinanzeigen-policy-manager-dfm.json","meta":{"generated_at":"2026-10-21T11:58:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16880,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2949074},"rest":"https://alion.io/mcp/rest/get_company?id=2949074"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkleinanzeigen-policy-manager-dfm"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkleinanzeigen-policy-manager-dfm"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkleinanzeigen-policy-manager-dfm"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kleinanzeigen-policy-manager-dfm\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkleinanzeigen-policy-manager-dfm"}]}