Head of IT

The core responsibilities for the job include the following:

Strategic Governance and Executive Reporting:

• Define the operational framework for how IT (excludes software engineering) works as a function within the organization.
• Own the end-to-end preparation and agenda-setting for IT Steering and Strategy Committee sessions.
• Synthesize technical, product, and project updates into executive-ready communications for the CTO and senior leadership.
• Act as the primary interface with the CFO's team regarding technology spending.

Vendor Strategy and FinOps:

• Orchestrate a strategic vendor ecosystem that drives business value, innovation, and long-term scalability, moving beyond transactional management.
• Drive strategic business reviews with key enterprise partners to ensure alignment with organizational roadmaps and establish quantifiable value-realization metrics.
• Implement a robust FinOps and lifecycle management strategy, shifting from administrative oversight to proactive investment optimization to maximize ROI across the enterprise tech stack.

Corporate IT and SaaS/PaaS Administration:

• Serve as the master account owner across all corporate and development platforms, including Google Workspace, M365 Workday, Salesforce, and AWS.
• Manage platform provisioning, renewals, and continuous cost optimization.
• Drive functional implementations and support for corporate tools, productivity suites, and endpoint management.
• Understand and fulfill the specific IT needs of branch offices and branch employees to maximize their productivity.
• Co-own application support workflows and operational playbooks to ensure SLAs are met and production issues are minimized.

Enterprise Architecture and Compliance:

• Operate as the first line of defense by operationally owning IT controls, SaaS hygiene, access provisioning, device management, and vendor compliance.
• Oversee the execution of compliance action items originating from audit observations and IT committee meetings.
• Track deliverables and report milestones for the tech strategy 1- to 2-year plan.
• Act as the primary SPOC and drive the execution of strategic projects, including the LMS
• Upgrade, DPDP compliance, and the transition to a managed services model.

Requirements:

• A strong background in IT operations and strategy within financial services or a high-growth fintech organization will be an advantage.
• Demonstrated strategic thinking, scalable solutions, resource optimization, and effective stakeholder management.
• Minimum Experience of 12 Years.
• Hands-on experience in vendor and program management for enterprise-scale platforms.
• A solid working understanding of security compliance and regulatory frameworks.
• The seniority, communication skills, and presence required to effectively engage with the C-suite, auditors, and external regulators.