{"id":2902310,"url":"https://alion.io/job/klimb-io-onboarding-manager","title":"Onboarding Manager","company":{"id":1318,"name":"Klimb.io","domain":"klimb.io","url":"https://alion.io/company/klimb-io","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":23000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1081},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"HubSpot","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Monday.com","optional":false},{"name":"Salesforce","optional":false},{"name":"Smartsheet","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-20T06:41:15Z","employer_posted_date":null,"last_verified_at":"2026-10-20T06:41:15Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"We are looking for an experienced Onboarding Manager to lead the end-to-end onboarding and implementation of US-based outpatient healthcare clinics, including physical therapy (PT), occupational therapy (OT), speech therapy, and chiropractic practices.\n\nThe role involves managing multiple clinic implementations simultaneously, ensuring smooth data migration, billing configuration, client training, go-live readiness, and post-launch support. The ideal candidate should have strong experience with US healthcare EMR/EHR, practice management, or Revenue Cycle Management (RCM) platforms, along with excellent project management and client communication skills.\n\nResponsibilities: \nManage end-to-end onboarding and implementation of US-based outpatient healthcare clinics on EMR/EHR, billing, and RCM platforms.\nHandle approximately 15 clinic implementations in parallel, ensuring timely delivery and successful go-live.\nCoordinate with clients and internal teams to understand requirements, define implementation plans, and track project milestones.\nOversee data migration, validation, and reconciliation using advanced Excel and basic SQL.\nConfigure billing workflows, practice settings, and related system requirements.\nEnsure a strong understanding of the US medical billing cycle, including insurance eligibility, CPT/ICD-10 coding, claims submission (837), Electronic Remittance Advice (ERA/835), and denial management.\nConduct client training, manage go-live readiness, and provide post-implementation support during the hypercare phase.\nTrack project progress, risks, dependencies, and issues using project management tools.\nMaintain clear communication with US-based clients and stakeholders throughout the implementation lifecycle.\nDrive timely issue resolution and ensure a smooth transition from onboarding to ongoing operations.\n\nRequirements: \n4-7 years of experience in implementation management, project management, or business analysis, preferably within US healthcare technology.\nAt least 2 years of hands-on experience independently managing end-to-end client implementations.\nProven experience managing 15 or more client projects simultaneously.\nStrong understanding of US healthcare EMR/EHR, practice management, or RCM systems.\nGood knowledge of US medical billing workflows, including eligibility verification, CPT/ICD-10, claims (837), ERA (835), and denials.\nExperience in data migration, data validation, and reconciliation using advanced Excel; basic SQL knowledge is required.\nExcellent verbal and written English communication skills, with the ability to work directly with US-based clients.\nFamiliarity with Jira and project management tools such as Asana, Monday.com, Smartsheet, Rocketlane, or GUIDEcx.\nExperience using CRM platforms such as HubSpot or Salesforce.\nStrong organisational, problem-solving, stakeholder management, and multitasking skills.\nAbility to work onsite in Pune and accommodate US-hours overlap.\nSkills\nClient Onboarding, Project Management, US Healthcare","description_format":"text","description_chars":3010,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting Software & ATS"],"lifecycle":[{"event":"open","at":"2026-10-20T06:41:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["seen:0","win:early"],"computed_at":"2026-10-20T19:55:04Z"},"pay":null,"html_url":"https://alion.io/job/klimb-io-onboarding-manager","json_url":"https://alion.io/job/klimb-io-onboarding-manager.json","meta":{"generated_at":"2026-10-20T19:55:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23024,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1318},"rest":"https://alion.io/mcp/rest/get_company?id=1318"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fklimb-io-onboarding-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fklimb-io-onboarding-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fklimb-io-onboarding-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/klimb-io-onboarding-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fklimb-io-onboarding-manager"}]}