{"id":2205891,"url":"https://alion.io/job/klipboard-senior-ecommerce-implementation-consultant","title":"Senior Ecommerce Implementation Consultant","company":{"id":2718560,"name":"Klipboard","domain":"klipboard.com","url":"https://alion.io/company/klipboard-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":16,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hungerford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":92000,"max_usd":165000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":30},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"ETL/ELT","optional":false},{"name":"Power Automate","optional":false},{"name":"SharePoint","optional":false},{"name":"Zapier","optional":false},{"name":"Agile","optional":true},{"name":"Magento","optional":true},{"name":"PHP","optional":true},{"name":"WooCommerce","optional":true}],"status":"live","first_seen_at":"2026-07-29T09:44:00Z","employer_posted_date":"2026-07-29","last_verified_at":"2026-10-12T23:36:02Z","board_verified":false,"closed_at":null,"days_open":77,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":77},"description":"\"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.\"\nKlipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.\nKlipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.\nKlipboard’s brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management.\nOur passion is to provide customers with an advantage in their incredibly competitive world. We have done this so far by providing flexible, industry specific solutions; software, technology, advice, guidance and expertise built over 40 years of servicing their specific market.\nAs a Senior E-commerce Implementation Consultant, you will own the successful delivery of e-commerce solutions from discovery and design through configuration, integration, testing, deployment, and adoption. You will work closely with customers to transform their digital commerce capabilities, utilising modern e-commerce platforms, automation technologies, APIs, and AI-driven solutions to improve customer experience, operational efficiency, and revenue growth.\nYou will act as a trusted advisor to customers, helping them navigate digital transformation initiatives while collaborating with Professional Services, Product, Development, Data & Integration, and Customer Success teams. You will also contribute to the development of Klipboard’s e-commerce consulting capability by mentoring colleagues, creating best practices, and driving innovation through automation and AI.\nKey Responsibilities: \nLead e-commerce implementation projects from discovery through to go-live, ensuring scope, timeline, quality, and commercial objectives are achieved.\nConduct workshops to understand customer business processes, digital commerce strategies, customer journeys, and operational requirements.\nConfigure and implement e-commerce platforms and associated integrations with ERP, CRM, payment gateways, shipping providers, marketplaces, and third-party applications.\nDesign and deliver automation solutions that streamline customer onboarding, product management, order processing, fulfilment workflows, and customer communications.\nApply AI technologies and emerging digital capabilities to improve operational efficiency, customer engagement, personalisation, content generation, analytics, and support processes.\nAdvise customers on e-commerce best practices, digital transformation opportunities, and scalable commerce architectures.\nCollaborate with Data & Integration teams to define and support API, middleware, ETL, and system integration requirements.\nManage project risks, issues, dependencies, and change requests, providing clear communication to customers and internal stakeholders.\nSupport testing activities, including functional testing, user acceptance testing, data validation, and go-live readiness assessments.\nDeliver customer training and knowledge transfer sessions to drive adoption and long-term success.\nAct as a subject matter expert for e-commerce consulting and implementation methodologies.\nCreate and maintain implementation documentation, templates, solution designs, and enablement materials.\nMentor consultants and share knowledge across the Professional Services organisation.\nContribute to continuous improvement initiatives that drive efficiency, repeatability, automation, and scalability across project delivery.\nHow we work\nCustomer-Centric Delivery\nYou will partner with customers to understand their goals, challenges, and opportunities, ensuring solutions deliver measurable business outcomes.\nInnovation Through Technology\nYou will embrace automation, AI, and modern digital commerce technologies to help customers achieve faster time-to-value and scalable growth.\nCollaboration First\nYou will work closely with Professional Services, Product, Development, Support, Customer Success, and commercial teams to deliver exceptional customer experiences.\nContinuous Improvement\nYou will contribute to the evolution of methodologies, accelerators, automation frameworks, and AI-enabled delivery approaches\nSkills, Knowledge and Experience:\nProven experience delivering end-to-end e-commerce implementations.\nDemonstrable experience with B2B and/or B2C commerce platforms.\nStrong understanding of e-commerce business processes, including catalogue management, pricing, promotions, checkout, payment processing, fulfilment, and customer experience.\nExperience delivering projects involving ERP, CRM, and third-party system integrations.\nStrong knowledge of APIs, integration concepts, and data exchange methodologies.\nExperience using automation platforms and workflow technologies such as Power Automate, Zapier, Make, Azure Logic Apps, or equivalent.\nStrong understanding of AI technologies and practical applications within e-commerce, customer service, content generation, automation, analytics, and digital transformation.\nExcellent customer-facing consultancy and stakeholder management skills.\nAbility to facilitate workshops, gather requirements, and translate business needs into solution designs.\nStrong problem-solving and analytical capabilities.\nExcellent written, verbal, and presentation skills.\nHighly organised with the ability to manage multiple projects and priorities.\nProficiency in Microsoft 365, including Teams, Excel, PowerPoint, and SharePoint\nNice to have\nExperience with modern e-commerce platforms such as Shopify, BigCommerce, Magento/Adobe Commerce, WooCommerce, Shopware, CommerceTools, or similar solutions.\nExperience in SaaS, ERP, retail, wholesale distribution, rental, manufacturing, or field service industries.\nExperience implementing AI-powered commerce tools and customer experience solutions.\nKnowledge of SEO, digital marketing, customer analytics, and conversion optimisation.\nUnderstanding of modern data architectures and customer data platforms.\nExperience mentoring consultants and leading project teams.\nFamiliarity with agile delivery methodologies and project management frameworks.\nHow you’ll grow and what success looks like (6-12 months)\nYou are recognised as a trusted advisor for e-commerce, automation, and AI-enabled transformation projects.\nYou have successfully delivered multiple e-commerce implementations with strong customer outcomes and positive commercial performance.\nYou are leading customer discussions around automation and AI adoption, helping customers identify opportunities for growth and efficiency.\nYou have contributed to the development of implementation accelerators, automation frameworks, templates, and best practices used across Professional Services.\nYou are mentoring consultants and helping build a high-performing e-commerce capability within the organisation.\nYou are driving innovation in delivery approaches, reducing implementation effort and improving customer time-to-value.\nCompany Info\nYou may also have seen from our recent posts that we are excited to begin sharing our new company name - Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.\"\nEqual Opportunities\nAs a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.\nIf you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.\nResearch shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!\nTo all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. \n\n#LI-Hybrid","description_format":"text","description_chars":10327,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms","ERP & Business Management Software"],"lifecycle":[{"event":"open","at":"2026-10-09T23:22:30Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.36,"p_room":0.28,"age_days":76,"expected_fill_days":38,"reasons":["conf:30","stale_co","win:tail","crowd:"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/klipboard-senior-ecommerce-implementation-consultant","json_url":"https://alion.io/job/klipboard-senior-ecommerce-implementation-consultant.json","meta":{"generated_at":"2026-10-15T02:13:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3176,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2718560},"rest":"https://alion.io/mcp/rest/get_company?id=2718560"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fklipboard-senior-ecommerce-implementation-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fklipboard-senior-ecommerce-implementation-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fklipboard-senior-ecommerce-implementation-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/klipboard-senior-ecommerce-implementation-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fklipboard-senior-ecommerce-implementation-consultant"}]}