{"id":4130050,"url":"https://alion.io/job/klm-scrum-master-level-3","title":"Scrum Master Level 3","company":{"id":448287,"name":"KLM","domain":"klm.com","url":"https://alion.io/company/klm-stops-flying-to-ukraine","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Schiphol-Rijk, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":5101,"max":7287,"currency":"EUR","period":"month","gross":true,"usd_annual":97056},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Agile","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-11-12T02:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T08:34:08Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Type of vacancy: Regular\nCity: Schiphol Rijk\nHours per week: 40\nEducation: Hbo\nApply before: 11/26/2026\nIntroduction\nCheck in for your next career step as a Scrum Master at KLM! You will work with two product teams: MSIAM (Microsoft Identity & Access Management) and Mobility Services. You help both teams to self-organise, continuously improve and deliver maximum value. The diversity of roles, departments and colleagues at KLM offers you plenty of opportunities to grow and challenge yourself every day.\nWhat are you going to do?\nAir France-KLM has adopted Agile ways of working across its IT organisation. As a Scrum Master, you play a key role in making Agile effective in practice. You support and coach two product teams, MSIAM and Mobility Services, that operate in parallel and collaborate closely. As a facilitator, coach and servant leader, you help the teams work in a focused, transparent and sustainable way while maintaining strong alignment with Product Owners and stakeholders.\nIn addition:\nyou facilitate Scrum ceremonies, including the Daily Scrum, Sprint Planning, Refinement, Sprint Review and Retrospective, for both product teams;\nyou coach the teams towards a strong Agile culture, high performance and healthy team dynamics through continuous improvement;\nyou identify, address and remove impediments and protect the teams from external disruptions and distractions;\nyou support the Product Owners with effective Product Backlog management and transparent, adaptive planning;\nyou act as a change agent in the wider Agile transformation, support scaled collaboration such as Scrum of Scrums and contribute to the Scrum Master community.\nWhere do you land?\nYou will join the MSIAM and Mobility Services teams within End User Services. You work closely with teams and stakeholders across IT, including Distributed Services, Operations, the CISO Office, Architecture and Security. Your base location is Schiphol-Rijk, and you collaborate daily with Dutch and French colleagues in an international Air France-KLM environment.\nYour profile\nYou are an experienced Scrum Master with strong facilitation and coaching skills. You are comfortable working in a complex environment and supporting multiple teams in parallel. You communicate clearly, build trust easily and help teams navigate change constructively. Affinity with the teams’ technical environment is important.\nIn addition:\nyou have a Bachelor’s or Master’s degree (HBO/WO) and proven experience as a Scrum Master in an Agile environment;\nyou have experience facilitating Scrum ceremonies and coaching teams towards Agile maturity and high performance;\nyou are familiar with SAFe and scaled Agile ways of working;\naffinity with Microsoft Identity & Access Management, including Active Directory and Entra ID, endpoint and security tooling, and Mobile Device Management (MDM) is a plus;\nyou communicate effectively in English. Proficiency in Dutch and/or French is an advantage.\nCompetencies\nCoaching\nBuilding and maintaining relationships\nGoal Setting\nInnovation\nMotivating others\nWe offer\nA challenging role with a unique employer in the Netherlandss;\nA gross monthly salary between € 5.101,24 and € 7.287,48;\nPlenty of room for personal development and great advancement opportunities;\nA good pension scheme;\n8% holiday allowance;\nA year-end bonus of 8.33%;\nA profit-sharing scheme, up to 20%;\n25 days of paid holiday and 5 additional days off;\nGreat discounts on airline tickets (after at least 6 months of employment);\nA sustainable transport policy - use all public transport for your commute within the Netherlands, free of charge;\nIf your job allows: working from home and up to 8 weeks working abroad (within the EU and Caribbean);\nDiscount of your health insurance;\nA personal budget for sustainable employability.\nReady for your next destination?\nDon’t wait any longer and apply for this function before the final boarding call on 11/26/2026! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. The selection process consists of two interviews and a security screening.\nCandidates who are positively selected for the first interview will receive an email allowing them to choose a suitable time slot themselves. This keeps the process fast and clear, and puts you in control of your schedule. You'll hear from us within two weeks after the vacancy closes.\nThrough your personal candidate profile, you can log in at any time. There you'll find the vacancy you applied for - even after it has closed - as well as a clear dashboard with any other ongoing applications within KLM, including status updates.\nDo you have the drive to grow further in this role? Then we look forward to your application. Within two weeks, you will receive a message from us.\nDid you know that according to research, women are less likely to apply than men when they don't meet all the job requirements? What a shame. Because, in our view, 'the perfect candidate' is a myth. So, if you have the drive to grow in aspects of this role, we look forward to your application.\nA reference check can be part of the application procedure.\nQuestions?\nIf you would like to know more about the position, please contact the hiring manager. Call or e-mail the recruiter for questions about the application process. In both cases, don't forget to mention the vacancy number: #22718. At KLM, we believe in the power of diversity. Would you like to read more about this? Please see our statement.\nHiring manager\nALEXANDRE RAYNAUD: \nRecruiter\nSandra Bonsu:  0638996107\nDetails from this vacancy are not to be used for marketing purposes.","description_format":"text","description_chars":5697,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Dutch","level":"Advanced (C1)","optional":false},{"language":"French","level":"Advanced (C1)","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Air Transport","Commercial Aviation"],"lifecycle":[{"event":"open","at":"2026-11-12T02:16:22Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:2","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":97056,"is_top_pay":false},"html_url":"https://alion.io/job/klm-scrum-master-level-3","json_url":"https://alion.io/job/klm-scrum-master-level-3.json","meta":{"generated_at":"2026-11-12T10:51:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22204,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448287},"rest":"https://alion.io/mcp/rest/get_company?id=448287"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fklm-scrum-master-level-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fklm-scrum-master-level-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fklm-scrum-master-level-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/klm-scrum-master-level-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fklm-scrum-master-level-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4130050}},{"tool":"search_jobs","arguments":{"company":"klm.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4130050},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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