{"id":2599204,"url":"https://alion.io/job/klook-associate-director-pricing-platform-intelligence","title":"Associate Director, Pricing Platform & Intelligence","company":{"id":180327,"name":"Klook","domain":"klook.com","url":"https://alion.io/company/klook","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Moka","truth_index":{"grade":"B","score":75,"open_postings":32,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":88000,"max_usd":174000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":26},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false},{"name":"AI Agents","optional":true},{"name":"Google BigQuery","optional":true},{"name":"Looker","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-10-13T15:33:10Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-26T10:23:00Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"About Klook\nWe are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.\nOur mission is to build the digital infrastructure for the global experience economy - empowering merchants to share their passions and travelers to discover the heartbeat of each destination.\nWe operate a mobile-first, curated platform featuring diverse experiences across global destinations.\nDo you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.\nWe work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:\nCustomer First\nPush Boundaries\nCritical Thinking\nBuild for Scale\nLess is More\nWin as One\nWe never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!\nAbout the role\nWe are building a Pricing function that decides price with evidence rather than intuition. Competitor-based pricing is only as good as the data underneath it. As Associate Director, Pricing Platform & Intelligence, you will own that foundation end to end: how we discover competitor products and prices, and the competitive intelligence that feeds pricing decision.\nThis is a leader-operator role. You will set the strategy and the standard for the platform, and you will be close enough to the detail to know that every process document, metric and number your team publishes is accurate. You will report directly to the Director of Pricing and partner closely with R&D, Strategy & Ops, Vertical Planning and Data.\nWhat you'll do\n1. Competitive-intelligence pipeline: discovery, mapping and crawling\nDefine and own the competitor benchmarking framework with BD, Operations and Vertical Planning: which competitors we benchmark against \nOwn the end-to-end process from competitor discovery through insights across our business\nMaintain a single, accurate, documented process (SOP and process overview) that the wider business uses as its source of truth, with clear steps, owners and SLAs.\n2. Coverage, data quality and source of truth\nOwn the platform's leading KPIs for competitive intelligence. Set quarterly targets from confirmed baselines and track delivery against them.\nEnsure numbers tie across the board: one definition, one source of truth, and a clear explanation whenever a figure moves or differs.\nEnsure the accuracy and breadth of competitor data: the right competitors, products, markets and travel dates are covered, with quality checks that catch errors before they reach a pricing decision.\nIntegrate data from multiple sources into dashboards and data marts that give decision-ready insight, not just reporting.\n3. AI and automation roadmap\nPartner with R&D to deliver automation in competitive intel and AI push \nWrite clear requirements for R&D and own the business case and adoption once tools go live.\nPartner with Product Managers to build internal tools as products, with defined users, requirements and adoption metrics, that measurably improve team efficiency and Klook's competitive position.\n4. Team leadership and operational productivity\nLead, coach and develop the Mapping Operations team, setting clear expectations and holding a high bar for quality.\nRun a predictable operating rhythm: priorities, SLAs, escalation paths and coverage plans during absences.\n5. Data enablement and commercial programmes\nEnable competitor and pricing data for analysis across the team, \nSupport bulk-buy and inventory pricing programmes with the data and operational process they need.\n6. Cross-functional partnership and communication\nWork with R&D, Product, BD, Operations, Vertical Planning, Strategy & Ops and Data to align on competitive intelligence and process changes, challenging on viability and commercial sense\nCommunicate clearly and accurately up to VP level: decision-ready written documents with quantified impact and explicit trade-offs, reviewed for consistency before they are shared.\nWhat you'll bring\nMust-have\n8+ years in pricing operations, competitive intelligence, analytics or marketplace operations, including 3+ years leading a team.\nEnd-to-end ownership: a track record of owning an operational pipeline or KPI from definition to delivery, and driving work to full completion against agreed deadlines.\nAnalytical rigour: strong SQL; builds metrics that reconcile and catches inconsistencies before stakeholders do.\nStructured problem solving: takes a principle or objective and turns it into an operating process and plan without needing step-by-step direction; leads with the problem, impact and the “why”.\nTechnical partnership: experience working with engineering or R&D on data pipelines, crawlers or internal tooling, including writing clear requirements.\nCommunication: crisp, accurate written work and executive-ready narratives that quantify impact and trade-offs.\nNice to have\nOTA / travel-industry experience, particularly competitor price crawling and product matching.\nExperience applying LLMs and AI agents to automate operational work (for example product matching or web discovery).\nPython, BigQuery and dashboarding tools (Looker / Data Studio).\nExposure to bulk-buy / inventory pricing economics.\nKlook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.\nKlook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.\nAn Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.","description_format":"text","description_chars":6502,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T07:54:30Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":0.9,"age_days":12,"expected_fill_days":29,"reasons":["conf:3","stale_co","velocity","win:mid"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/klook-associate-director-pricing-platform-intelligence","json_url":"https://alion.io/job/klook-associate-director-pricing-platform-intelligence.json","meta":{"generated_at":"2026-10-26T12:49:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17666,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":180327},"rest":"https://alion.io/mcp/rest/get_company?id=180327"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fklook-associate-director-pricing-platform-intelligence"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fklook-associate-director-pricing-platform-intelligence"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fklook-associate-director-pricing-platform-intelligence"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/klook-associate-director-pricing-platform-intelligence\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fklook-associate-director-pricing-platform-intelligence"}]}