{"id":2599216,"url":"https://alion.io/job/klook-sales-operations-associate-new-experiences","title":"Sales Operations Associate, New Experiences","company":{"id":180327,"name":"Klook","domain":"klook.com","url":"https://alion.io/company/klook","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Moka","truth_index":{"grade":"B","score":75,"open_postings":32,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taipei, Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T18:35:37Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-19T14:50:53Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"About Klook\nWe are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.\nOur mission is to build the digital infrastructure for the global experience economy - empowering merchants to share their passions and travelers to discover the heartbeat of each destination.\nWe operate a mobile-first, curated platform featuring diverse experiences across global destinations.\nDo you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.\nWe work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:\nCustomer First\nPush Boundaries\nCritical Thinking\nBuild for Scale\nLess is More\nWin as One\nWe never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!\nWhat You'll Do\nManage the inquiry pipeline - logging, tagging and routing incoming inquiries to the right Sales owner, and tracking status through to close.\nSupport Sales in closing deals by preparing quotes, proposals, itinerary documents and contracts, and chasing outstanding paperwork.\nHandle booking administration - deposits, payment confirmations, amendments and cancellations - in coordination with Finance and merchants.\nMaintain clean, up-to-date records of inquiries, proposals and bookings so pipeline reporting is always accurate.\nFlag bottlenecks and process gaps in the inquiry-to-booking flow, and help design the tooling and workflow that will eventually automate parts of this handoff.\nMaintain pipeline reporting - sales numbers, tracking metrics and status - to keep Sales and leadership aligned.\nWhat You'll Need\nOpen to fresh graduates - no minimum years of experience required; strong organizational instincts matter more than tenure.\nLanguage: English is a must; Mandarin is a plus.\nHighly organized and detail-oriented - comfortable juggling many inquiries and documents at once without dropping details.\nClear written communication for customer-facing documentation and internal coordination.\nComfortable with spreadsheets and back-office tools and quick to pick up new systems.\n A proactive, can-do attitude - willing to jump into admin work that directly enables revenue.\nKlook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.\nKlook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.\nAn Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. 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