IT Team Manager

You will join a team working on a strategic digital banking perimeter, covering web and mobile solutions for corporate customers. As an IT Team Manager, within our Retail Banking unit, you will be responsible for leading a team of approximately 12 professionals and ensuring the successful management, delivery and operational performance of your application perimeter.

• Manage the team’s daily activities, workload and operational priorities
• Facilitate team ceremonies and create a clear understanding of the team’s objectives and responsibilities
• Provide regular feedback and support the professional development of team members
• Ensure that challenges are identified, escalated and properly addressed
• Promote collaboration, team cohesion and continuous improvement
• Anticipate staffing needs in collaboration with the relevant IT Leaders
• Take responsibility for the overall performance and smooth operation of the assigned digital banking perimeter
• Organise and monitor the team’s activities to ensure that deliverables are completed according to the expected quality, budget and deadlines
• Define, monitor and communicate operational, delivery and value indicators
• Implement improvement plans and ensure their successful execution
• Maintain a strong understanding of the production environment and its technical, organisational and operational constraints
• Coordinate with production teams regarding incident analysis, production operations and application deployments
• Define and manage the budget associated with the team’s perimeter
• Monitor expenditure and implement the necessary adjustments when required
• Prepare and maintain capacity plans based on the team’s workload and delivery commitments
• Estimate the costs and resources required for complex IT projects or information systems
• Monitor projects and processes to ensure compliance with budget and delivery commitments
• Translate the IT strategy into short-term priorities and actionable plans for the team
• Contribute to the preparation of the project roadmap and the planning of future initiatives
• Understand the business strategy and the medium and long-term needs of internal customers and users
• Translate business needs into appropriate IT approaches and challenge requirements when necessary
• Build constructive relationships with business, IT, production and external stakeholders
• Report regularly to the Domain Leader on the team’s activities, performance, risks and priorities
• Represent the team in committees, Agile ceremonies and cross-functional discussions
• Ensure compliance with the organisation’s methodologies, processes and quality standards
• Identify and introduce new practices aimed at improving the team’s effectiveness and performance
• Encourage knowledge-sharing, collaboration and collective problem-solving
• Support the team in adapting to changing priorities, new ways of working and transformation initiatives
• Promote a constructive feedback culture and use challenges as opportunities for learning and improvement
• Contribute to the continuous development of the team’s delivery and operational practices

• Master’s degree in Information Technology, Computer Science, Engineering or a related field
• Significant professional experience in IT, with previous responsibility for managing or coordinating technical teams
• Proven experience leading multidisciplinary IT teams, ideally in an Agile environment
• Strong background in IT delivery, project management or application development
• Experience managing budgets, capacity plans, workloads and delivery commitments
• Ability to monitor operational performance and communicate relevant indicators
• Good understanding of production environments, incident management and application deployments
• Strong stakeholder management skills and the ability to work with business, IT and production teams
• Ability to translate business requirements and IT strategy into concrete priorities and delivery plans
• Familiarity with Jira and Confluence
• Professional proficiency in French is required, together with a good level of English

• Previous experience in the banking or financial services sector is highly valued

• Competitive Salary + Bonus + Flex Benefits + Health Insurance
• Hybrid working model, allowing you to combine onsite and offsite work
• Open Space with a lovely location next to the Tejo, 5 minutes’ walk from the Metro and Train Station and 15 minutes’ drive from Humberto Delgado Airport
• Canteen facilities, including breakfast and lunch
• Parking upon request, with the option to charge electric cars
• Free coffee, hot chocolate and fruit
• Training opportunities focused on both hard and soft skills
• An international environment with more than 15 nationalities
• A people-oriented and friendly working environment

Resumo organizado por IA a partir do anúncio original. Confirma os detalhes no site da empresa.