{"id":3322450,"url":"https://alion.io/job/kmc-solutions-hr-operations-specialist","title":"HR OPERATIONS SPECIALIST","company":{"id":2968,"name":"KMC Solutions","domain":"kmc.solutions","url":"https://alion.io/company/kmc-solutions","size_band":"5000+","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"A","score":85,"open_postings":52,"ghost_share":0,"stale_share":0.615,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-29T05:49:05Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Makati, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6500,"max_usd":16500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2951},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Oracle ERP","optional":false}],"status":"live","first_seen_at":"2026-10-27T08:05:20Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-29T14:19:42Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"HR OPERATIONS SPECIALIST\nMakati City, PhilippinesHybrid (2D onsite/3D WFH)Human ResourcesPosted Oct 27\nMake your next big career move by applying as KMC Solutions’ next HR OPERATIONS SPECIALIST\nAbout Via\nVia is a New York City-based technology company, founded in 2012, that turns traditional public transportation into smart, data-driven, on-demand networks. Its TransitTech platform covers microtransit, paratransit, student transportation, transit planning (Remix) and rider tools (Citymapper). Via works with hundreds of cities and 700+ public and private partners across more than 30 countries, and became a publicly listed company (NYSE: VIA) in September 2025.\nAbout the team\nYou will join Via's dedicated team in the Philippines, hosted and employed by KMC Solutions. You will work directly with Via's People Team, following their processes and systems, and keep hours aligned with their business day.\nRole overview\nThe HR Operations Specialist (Compensation and Benefits) provides back-end processing support to Via's People Team, taking manual, time-consuming work off the team. Your time splits across benefits administration (30%), compliance and audit (30%), data reconciliation (20%) and payroll (20%).\nThis is not an employee-facing role. The People Team leads handle employee conversations; you help them resolve concerns and inquiries faster by quickly gathering and validating data from Via's internal systems and reports. It suits someone accurate, organized and adaptable, who follows established processes, works independently, and shifts smoothly when priorities change.\nOn top of your salary, here are the exciting benefits you can look forward to:\nHealth Insurance/HMO\nEnjoy unlimited MadMax Coffee\nDiverse learning & growth opportunities\nAccessible Cloud HR platform (Sprout)\nAbove standard leaves\nWhy join\nWork directly with the People Team of a fast-growing, publicly listed US technology company.\nGain hands-on experience with US payroll, benefits and compliance processes and enterprise HR systems.\nJoin a dedicated client team backed by KMC's employee support, benefits and workspace.\nThe main responsibilities of a HR OPERATIONS SPECIALIST include:\nKey responsibilities\nMost work is back-end processing; employee-facing conversations stay with the People Team leads.\n\nArea\n\nTime share\n\nBenefits administration\n\n30%\n\nCompliance and audit\n\n30%\n\nData reconciliation\n\n20%\n\nPayroll\n\n20%\n\nBenefits administration (30%)\nProcess employee enrollments, changes and terminations directly with benefits carriers not integrated with Workday.\nReconcile carrier enrollment data against HRIS records and payroll deductions.\nFollow up with carriers and internal teams to resolve discrepancies and confirm corrections.\nPull and compile benefits data that leads need to resolve employee inquiries quickly.\nCompliance and audit (30%)\nAssist with Form I-9 verification and track outstanding documents and reverifications.\nSupport routine compliance requirements and keep employee files and documentation complete and audit-ready.\nRun routine and periodic audits of employee data, files and trackers, and document findings.\nFollow up on outstanding paperwork with employees, managers and internal teams.\nData reconciliation (20%)\nCompare employee data across Workday, ADP, benefits carrier files and other reports.\nIdentify discrepancies, trace their root cause, and help correct data with system owners.\nGather and validate data from multiple internal sources on request, so leads can resolve employee concerns faster.\nPayroll (20%)\nUpload, update and file payroll tax notices in ADP.\nMaintain the tax notice tracker and monitor outstanding notices through to resolution.\nFlag notices needing action or escalation to the appropriate lead before deadlines.\nSupport payroll-related admin such as data checks, report pulls and documentation.\nThe role may also support ad hoc HR projects, trackers and reporting as priorities shift.\nTo apply, you must be an expert on the following requirements:\nBachelor's degree in Business Administration, Psychology, HR Management, Accounting or a related field.\n2-3 years of experience in HR operations, benefits, payroll, or a data-heavy administrative or operations support role.\nProficiency in Excel or Google Sheets, including VLOOKUP/XLOOKUP, pivot tables, CONCATENATE and functions of similar complexity, for matching, summarizing and cleaning data across reports.\nStrong attention to detail, with a track record of accurate, consistent work.\nProven ability to follow documented processes and work independently with minimal supervision.\nExperience handling confidential information with discretion.\nClear written and spoken English for working with US-based leads, other departments and vendors.\nAvailable to work 9:00 AM-6:00 PM US Eastern Time (night shift in PH), following PH holidays.\nAble to report onsite 1-2 days per week under a hybrid setup.\nCore competencies\nCollaborative: works smoothly with stakeholders across departments to get data, answers and corrections.\nDetail-oriented, with the big picture in view: gets each task exactly right while understanding how it affects payroll, benefits, compliance and the employee experience.\nFlexible, adaptable and agile: shifts focus immediately when urgent or critical issues arise, without losing track of open items.\nProcess discipline: follows SOPs consistently and raises gaps instead of improvising.\nOwnership: works independently across time zones and closes loops without being chased.\nDiscretion: treats employee personal, tax and benefits data as strictly confidential.\nIt will also be favorable if you are knowledgeable in:\nMajor advantage: experience providing HR operations or payroll support services to US companies or US clients.\nExperience with ADP and/or Workday, or equivalent payroll and HRIS platforms (e.g., UKG, Paylocity, BambooHR, SAP SuccessFactors, Oracle HCM).\nHands-on benefits administration experience, including carrier portals, enrollment files or discrepancy reports.\nExposure to compliance audits or data reconciliation across multiple HR or payroll systems.\nFamiliarity with US HR processes such as benefits enrollment, payroll tax notices and Form I-9.\nThis is not a senior or subject-matter-expert role. Strong fundamentals and relevant, transferable experience matter more than specific tools.\nWhat success looks like\nFirst 30 days: learns Via's systems, trackers and SOPs, and completes assigned tasks accurately with review.\nBy 90 days: owns carrier enrollments, benefits reconciliations and tax notice tracking independently, and turns around lead data requests quickly.\nBy 6 months: the People Team spends noticeably less time on manual admin, data discrepancies are caught and resolved routinely, and recurring tasks are documented.\nHuman Resources\n Applying takes about a minute\nKnow someone for this?\nRefer them in a few clicks and track their progress from your referrals dashboard.","description_format":"text","description_chars":6935,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities","Health insurance"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Coworking & Shared Office","Employer of Record & PEO"],"lifecycle":[{"event":"open","at":"2026-10-27T08:33:41Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":41,"reasons":["conf:0","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/kmc-solutions-hr-operations-specialist","json_url":"https://alion.io/job/kmc-solutions-hr-operations-specialist.json","meta":{"generated_at":"2026-10-29T17:38:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26351,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2968},"rest":"https://alion.io/mcp/rest/get_company?id=2968"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkmc-solutions-hr-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkmc-solutions-hr-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkmc-solutions-hr-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kmc-solutions-hr-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkmc-solutions-hr-operations-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3322450}},{"tool":"search_jobs","arguments":{"company":"kmc.solutions","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3322450},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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