{"id":3063424,"url":"https://alion.io/job/kmc-solutions-maintenance-dispatcher","title":"MAINTENANCE DISPATCHER","company":{"id":2968,"name":"KMC Solutions","domain":"kmc.solutions","url":"https://alion.io/company/kmc-solutions","size_band":"5000+","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"B","score":81,"open_postings":45,"ghost_share":0,"stale_share":0.756,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T01:37:41Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-11-11T17:52:59Z","board_verified":true,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":35},"description":"MAINTENANCE DISPATCHER\nTaguig City, PHILIPPINESOnsiteDirect Operations SupportPosted Oct 07\nMake your next big career move by applying as KMC Solutions’ next MAINTENANCE DISPATCHER\nThe Maintenance Dispatcher receives and processes maintenance work orders by telephone and computer, ensuring requests meet required criteria and are accurately entered into the work order system. This role strategically creates schedules and coordinates service technicians to job sites, maintaining efficient communication and workflow throughout the day.\nThe Maintenance Dispatcher also keeps detailed records, maintains logs for maintenance calls, vehicles, and equipment, and ensures timely completion of service requests across the company’s locations.\nOn top of your salary, here are the exciting benefits you can look forward to:\nHealth Insurance/HMO\nEnjoy unlimited MadMax Coffee\nDiverse learning & growth opportunities\nAccessible Cloud HR platform (Sprout)\nAbove standard leaves\nThe main responsibilities of a MAINTENANCE DISPATCHER include:\nDispatching and Scheduling\nFast-paced environment involving maintenance work orders for approximately 100 gas stations and convenience stores owned by the company\nMaintain responsibility for dispatching service technicians in a manner that maximizes efficiency and productivity\nStrategically schedule and assign service technicians to station maintenance calls\nForecast workload for two to three days in advance to ensure coverage and preparedness\nMaintain the dispatch board and schedule for real-time visibility into open and completed work orders\nWork Order Management\nReceive work orders by phone or computer and assess maintenance needs\nCreate dispatch tickets and issue purchase orders as required\nFollow up on all open calls to ensure timely completion and documentation\nCompare service timecards and work orders to ensure accuracy against the service schedule\nPerform office clerical duties including filing, organizing, and maintaining all service orders\nCustomer and Vendor Communication\nAnswer inbound calls from Station Managers and assess their maintenance needs\nRespond to overnight messages and prioritize urgent repairs\nCoordinate with vendors for parts, supplies, and equipment as necessary\nFacilitate the return of warranty parts and ensure proper documentation\nAdministrative Support and Compliance\nReceive and process invoices for approval and payment\nComplete required permits and ensure regulatory compliance\nMaintain accurate records for technician vehicles, equipment, and maintenance logs\nWork collaboratively with the maintenance team to minimize unproductive labor or lost time due to maintenance issues\nTeam Collaboration and Continuous Improvement\nWork as a team player and contribute to shared goals\nCommunicate effectively with maintenance personnel, management, and vendors\nPerform other duties as assigned to support departmental and company objectives\nTo apply, you must be an expert on the following requirements:\nStrong critical thinking and problem-solving abilities\nExcellent organizational and multitasking skills with the ability to handle frequent interruptions\nAbility to diffuse and manage stressful or volatile situations professionally\nEffective communication and interpersonal skills across all levels of the organization\nCommitment to safety in the workplace; 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