{"id":3063544,"url":"https://alion.io/job/kmc-solutions-senior-business-process-and-operations-manager","title":"SENIOR BUSINESS PROCESS AND OPERATIONS MANAGER","company":{"id":2968,"name":"KMC Solutions","domain":"kmc.solutions","url":"https://alion.io/company/kmc-solutions","size_band":"5000+","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"B","score":84,"open_postings":51,"ghost_share":0,"stale_share":0.627,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T07:21:31Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-11-02T21:58:05Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":34},"description":"SENIOR BUSINESS PROCESS AND OPERATIONS MANAGER\nTaguig City, PhilippinesOnsitePeople Management - Non TechnicalPosted Sep 29\nMake your next big career move by applying as KMC Solutions’ next SENIOR BUSINESS PROCESS AND OPERATIONS MANAGER\nOur Values:\nAs a values-based organisation, InHealth is committed to principles that inform its\nactions and behaviours. These values - Trust, Passion, Care, and Creativity,\ninspired by the core purpose of making healthcare better. They shape the way the\norganisation interacts with patients, customers, and colleagues, ensuring a consistent and positive approach across all areas.\nOn top of your salary, here are the exciting benefits you can look forward to:\nHealth Insurance/HMO\nEnjoy unlimited MadMax Coffee\nDiverse learning & growth opportunities\nAccessible Cloud HR platform (Sprout)\nAbove standard leaves\nThe main responsibilities of a SENIOR BUSINESS PROCESS AND OPERATIONS MANAGER include:\nAs part of InHealth, it is a privilege to work in a company that is so focused on making\nhealthcare better, and we expect that anyone who works here will have a set of\nqualities that align with our corporate ethos, namely:\nCommitted to making healthcare better for all\nHave very high standards\nSeeks to improve themselves and everything they do\nBe honest and open\nWorks collaboratively and cooperatively with others\nAt least 10 years’ recent experience in client services in healthcare accounts\n5 years of leadership experience\nA plus - Healthcare CX/Global Business Services industry\nTo apply, you must be an expert on the following requirements:\nStrong understanding of GCC operational best practices and regulatory\nframeworks\nBuilding or transforming GBS solutions for international clients to deliver\nservices that meet or exceed contractual obligations within budget and on time\nAbility to build effective and strong relationships with colleagues, clients, and\nregulatory authorities\nPeople Management - Non Technical\n Applying takes about a minute\nKnow someone for this?\nRefer them in a few clicks and track their progress from your referrals dashboard.","description_format":"text","description_chars":2094,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Health insurance"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Coworking & Shared Office","Employer of Record & PEO"],"lifecycle":[{"event":"open","at":"2026-10-22T07:14:53Z"}],"visa":[],"liveness":{"score":46,"band":"ok","label":"Likely open","p_open":1,"p_active":0.612,"p_room":0.75,"age_days":33,"expected_fill_days":41,"reasons":["conf:2","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/kmc-solutions-senior-business-process-and-operations-manager","json_url":"https://alion.io/job/kmc-solutions-senior-business-process-and-operations-manager.json","meta":{"generated_at":"2026-11-02T23:06:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32475,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2968},"rest":"https://alion.io/mcp/rest/get_company?id=2968"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkmc-solutions-senior-business-process-and-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkmc-solutions-senior-business-process-and-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkmc-solutions-senior-business-process-and-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kmc-solutions-senior-business-process-and-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkmc-solutions-senior-business-process-and-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3063544}},{"tool":"search_jobs","arguments":{"company":"kmc.solutions","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3063544},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}