{"id":3063663,"url":"https://alion.io/job/kmc-solutions-senior-people-operations-coordinator","title":"SENIOR PEOPLE OPERATIONS COORDINATOR","company":{"id":2968,"name":"KMC Solutions","domain":"kmc.solutions","url":"https://alion.io/company/kmc-solutions","size_band":"5000+","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"B","score":84,"open_postings":51,"ghost_share":0,"stale_share":0.627,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Makati, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":19000,"period":"year","method":"role_seniority_country_cell","sample_n":12},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-09-01T03:39:52Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-10-30T12:35:19Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"SENIOR PEOPLE OPERATIONS COORDINATOR\nMakati City, PhilippinesWork From HomeAdministrativePosted Sep 01\nMake your next big career move by applying as KMC Solutions’ next SENIOR PEOPLE OPERATIONS COORDINATOR\nThe People Team exists to unlock the potential of every Illumineer and build the talent, leadership, andculture that powers Illumio's success.Guided by our \"People First. Mission Always.\"philosophy, wecombine human connection, operational excellence, and AI-enabled innovation to create a workplacewhere exceptional people can do the best work of their careers while serving our customers andhelping the company grow, scale, and lead.\nThe People Operations team at Illumio is focused on delivering a best-in-class employee experiencethrough consistent, accurate, and scalable people processes.The People Operations Coordinator willsupport the day-to-day administration of core People Services activities, helping ensure employeeslifecycle tasks;employee inquiries, documentation, and HR systems updates are completed accuratelyand on time.\nThis role is ideal for someone who is highly organized, detail-oriented, service-minded, andcomfortable supporting repeatable administrative processes in a fast-paced environment\nOn top of your salary, here are the exciting benefits you can look forward to:\nHealth Insurance/HMO\nEnjoy unlimited MadMax Coffee\nDiverse learning & growth opportunities\nAccessible Cloud HR platform (Sprout)\nAbove standard leaves\nThe main responsibilities of a SENIOR PEOPLE OPERATIONS COORDINATOR include:\nProvide administrative support for standard employee lifecycle processes, including pre onboarding, onboarding, offboarding, and related documentation.\nTriage, track, and respond to employee and manager requests through ServiceNow or other People Services intake channels, escalating complex or sensitive matters as appropriate.\nPrepare, route, and maintain employee lifecycle documentation, including templates, letters, checklists, forms, and other process materials.\nSupport Workday administrative tasks, including data entry, transaction support, employee record updates, and basic troubleshooting for employee lifecycle transactions.\nProvide administrative support for employee experience platforms, including Culture Amp, LearnUpon, and other People Team systems, by maintaining user access, supporting content and configuration updates, tracking participation, responding to routine inquiries, and assisting with ongoing People programs and initiatives.\nAssist with onboarding administration by coordinating required steps, tracking completion of tasks, updating records, and partnering with Recruiting Ops, IT, Payroll, and other teams as needed.\nSupport offboarding administration by tracking key actions, preparing applicable documentation, coordinating handoffs, and ensuring timely completion of required process steps.\nMaintain accurate employee records and support recurring data audits to help ensure data quality, compliance, and process consistency.\nHelp maintain People Services process documentation, knowledge articles, and playbooks, so employees and internal partners have clear, current resources.\nSupport other People Operations administrative projects and recurring tasks as needed.\nTo apply, you must be an expert on the following requirements:\n3+ years of experience in People Operations, HR shared services, or a related administrative support function.\nStrong attention to detail and ability to complete administrative tasks accurately and consistently.\nCustomer-service mindset with clear, professional written and verbal communication skills.\nAbility to manage multiple requests, follow up on open items, and prioritize work in a high-volume environment.\nComfort handling sensitive employee information with discretion and confidentiality.\nExperience supporting HR systems, ticketing tools, shared inboxes, trackers, or workflow tools; Workday and ServiceNow experience preferred.\nProficiency with Microsoft Word, Excel, PowerPoint, and Co-Pilot.\nStrong organizational skills and ability to follow established processes, checklists, and standard operating procedures.\nCollaborative approach and willingness to partner with People Operations, HRBPs, Talent Acquisition, Payroll, Finance, Legal, IT, and external vendors.\nBachelor’s degree or equivalent practical experience preferred.\nIt will also be favorable if you are knowledgeable in:\nAdditional relevant knowledge or experience related to the above requirements will be considered an advantage.\nAdministrative\n Applying takes about a minute\nKnow someone for this?\nRefer them in a few clicks and track their progress from your referrals dashboard.","description_format":"text","description_chars":4664,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Health insurance"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Coworking & Shared Office","Employer of Record & PEO"],"lifecycle":[{"event":"open","at":"2026-10-22T07:14:53Z"}],"visa":[],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":1,"p_active":0.537,"p_room":0.44,"age_days":59,"expected_fill_days":41,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/kmc-solutions-senior-people-operations-coordinator","json_url":"https://alion.io/job/kmc-solutions-senior-people-operations-coordinator.json","meta":{"generated_at":"2026-10-30T13:57:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1217,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2968},"rest":"https://alion.io/mcp/rest/get_company?id=2968"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkmc-solutions-senior-people-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkmc-solutions-senior-people-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkmc-solutions-senior-people-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kmc-solutions-senior-people-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkmc-solutions-senior-people-operations-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3063663}},{"tool":"search_jobs","arguments":{"company":"kmc.solutions","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3063663},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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