{"id":3063321,"url":"https://alion.io/job/kmc-solutions-systems-support-automation-engineer","title":"SYSTEMS SUPPORT & AUTOMATION ENGINEER","company":{"id":2968,"name":"KMC Solutions","domain":"kmc.solutions","url":"https://alion.io/company/kmc-solutions","size_band":"5000+","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"A","score":85,"open_postings":53,"ghost_share":0,"stale_share":0.604,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":20000,"period":"year","method":"role_country_seniority_unknown","sample_n":14},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Copilot","optional":false},{"name":"Cursor","optional":false},{"name":"Git","optional":false},{"name":"GitHub","optional":false},{"name":"JavaScript","optional":false},{"name":"LLM","optional":false},{"name":"Node JS","optional":false},{"name":"OpenAI Codex","optional":false},{"name":"Playwright","optional":false},{"name":"Power Automate","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-10-16T01:20:41Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-28T12:45:08Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"SYSTEMS SUPPORT & AUTOMATION ENGINEER\nClark, PhilippinesWork From HomeIT - Engineering SupportPosted Oct 16\nMake your next big career move by applying as KMC Solutions’ next SYSTEMS SUPPORT & AUTOMATION ENGINEER\nThe Systems Support & Automation Engineer provides dedicated operational and engineering support for Momentum's custom full-stack applications, automation pipelines, and enterprise integrations. Working directly with theLead Systems Engineer and Product Manager, this role focuses on maintaining existing systems, resolving bugs/errors, executing technical roadmap features, and supporting production releases.\nBy leveraging modern AI-assisted engineering workflows (including OpenAI Codex, GitHub Copilot, and Cursor), the candidate will ensure high system availability, rapid issue resolution, and smooth data synchronization across our clinical tech stack (RealTime CTMS, Salesforce PRM, Azure AI).\nOn top of your salary, here are the exciting benefits you can look forward to:\n13th Month Pay\nPremium Benefits\nLeave Credits\nCarry over of unused leave credits\nHMO Principal\nHMO Dependent\nGroup Life Insurance\nThe main responsibilities of a SYSTEMS SUPPORT & AUTOMATION ENGINEER include:\nApplication Maintenance & Bug Fixing: Maintain, troubleshoot, and refactor existing full-stack web applications (Python/Node.js/UI) used for CTMS visit templates, study shells, and eSource setups. Identify root causes of execution errors and deploy clean code patches.\n\nAI-Assisted Development (Codex / Copilot): Actively utilize developer AI tools (OpenAI Codex API, GitHub Copilot, Cursor) to accelerate bug diagnostics, write unit tests, automate boilerplate code, and implement roadmap feature requests efficiently.\n\nWorkflow Monitoring & Issue Escalation: Perform daily health checks on automated pipelines across Power Automate Cloud/Desktop and Playwright browser adapters. Manage error logs, sync alerts, and API failure recovery protocols.\n\nRoadmap Feature Execution: Work off sprint tickets provided by the Product Manager to deliver enhancements, UI adjustments.\n\nData Parsing & Script Optimisation: Maintain and improve custom Python scripts (openpyxl, pandas, JSON parsers) to ensure 100% data accuracy.\n\nDocumentation & Version Control: Maintain clear technical documentation, API maps, commit histories, and sandbox release notes across GitHub repositories.\n\nTo apply, you must be an expert on the following requirements:\nProgramming & Scripting: Solid working knowledge of Python (core logic, file handling, data parsing) and JavaScript/Node.js for web app support.\n\nAI Developer Stack: Hands-on experience or strong familiarity with AI coding assistants, specifically OpenAI Codex, GitHub Copilot, Cursor, or similar LLM-driven IDE tools for accelerated debugging and development.\n\nBrowser & UI Automation: Practical experience maintaining Playwright browser scripts or Power Automate Desktop flows for web interface automation.\n\nData Handling: Proficiency with structured formats (JSON, CSV) and Python Excel libraries (openpyxl, pandas).\n\nCloud & Platform Support (Azure): Basic understanding of Microsoft Azure environments (VM hosting, static IP checks, App Services, and environment variables).\n\nAPIs & Webhooks: Good understanding of REST APIs, HTTP request methods, JSON payloads, and basic authentication protocols.\n\nVersion Control: Proficiency with Git/GitHub for pull requests, issue tracking, and branch management.\n\nIt will also be favorable if you are knowledgeable in:\nExperience troubleshooting complex production issues and maintaining application stability.\nFamiliarity with AI-assisted development tools such as OpenAI Codex, GitHub Copilot, and Cursor.\nStrong verbal and written English communication skills, with experience collaborating in remote or distributed teams.\nExcellent attention to detail in code quality, testing, debugging, and validation processes.\nAbility to work independently and manage priorities in a fast-paced engineering environment.\nExperience with quality assurance practices, including sandbox testing and release validation.\nIT - 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