{"id":1864925,"url":"https://alion.io/job/kmc-solutions-xtn-28a4286-billing-collections-manager","title":"XTN-28A4286 | BILLING & COLLECTIONS MANAGER","company":{"id":2968,"name":"KMC Solutions","domain":"kmc.solutions","url":"https://alion.io/company/kmc-solutions","size_band":"5000+","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"B","score":81,"open_postings":53,"ghost_share":0,"stale_share":0.774,"repost_share":0,"time_to_fill_p50_days":46,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":79000,"period":"year","method":"global_role_seniority_cell","sample_n":3830},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-04T19:30:12Z","employer_posted_date":null,"last_verified_at":"2026-10-04T19:30:12Z","board_verified":false,"closed_at":null,"days_open":22,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":22},"description":"We are seeking a Billing & Collections Manager to own and lead the billing and collections function for our growing litigation practice, including the monthly billing cycle, collections, retainers, and the processes and reporting behind them. Our clients are often navigating one of the most stressful financial periods of their lives, and how we bill and collect is part of how we care for them. This role calls for someone who combines rigorous billing management with genuine empathy, a person who keeps receivables healthy through relationships, clear communication, and follow-through rather than pressure.\nIn this role, you will:\nOwn the firm's end-to-end monthly billing cycle, from pre-bill preparation and review through invoice delivery.\n\nServe as the primary point of contact for client billing inquiries, payment arrangements, and account follow-up.\n\nManage accounts receivable and lead collections through respectful, empathetic client conversations.\n\nOversee retainer replenishments and trust-to-general transfers in coordination with the firm's lawyers and clerks.\n\nDesign, improve, and document the firm's billing processes as the practice grows.\n\nMaintain confidentiality while handling sensitive client and financial information in compliance with all ethical and professional standards.\n\n100% remote work arrangement.\n\nFlexible work schedule that supports work-life balance.\n\nCollaborative, supportive, and people-first work environment.\n\nWork alongside exceptional leaders who value mentorship, autonomy, and professional growth.\n\nDirect exposure to and collaboration with executives, lawyers, and business leaders.\n\nOpportunity to own and shape the firm's billing and collections function as the organization grows.\n\nContinuous learning and development in a highly specialized tax litigation practice.\n\nBe part of a close-knit team where your contributions have a direct impact on the firm's success.\n\nKey Responsibilities\n1. Billing Operations & Monthly Cycle\n\nOwn the monthly billing calendar; prepare, review, and finalize pre-bills in coordination with lawyers and law clerks.\n\nReview draft bills for accuracy, consistency, and correct allocation of time across related matters before release.\n\nGenerate and deliver accurate, clearly presented invoices on a consistent monthly schedule.\n\nTrack unbilled work-in-progress and follow up internally to ensure time is recorded and billed promptly.\n\n2. Collections & Accounts Receivable Management\n\nMonitor accounts receivable and conduct timely, structured follow-up on outstanding invoices.\n\nApproach every collections conversation with patience, empathy, and professionalism, recognizing that many clients are under significant financial and emotional stress.\n\nWork with clients to establish realistic payment arrangements and see them through to completion.\n\nKnow when to listen, when to problem-solve, and when to escalate an account to a lawyer.\n\n3. Retainers & Trust Coordination\n\nMonitor retainer balances and coordinate replenishment requests before balances are exhausted.\n\nSupport trust-to-general transfers and account reconciliations in coordination with the firm's bookkeeping function and in accordance with Law Society of Ontario trust accounting requirements.\n\n4. Reporting, Process Ownership & Improvement\n\nMaintain accurate billing and receivables records in the firm's practice management systems.\n\nPrepare monthly reporting for firm leadership on billings, collections, realization, aged receivables, and unbilled time.\n\nAdminister the firm's billing review and approval processes, including discount and write-down approvals.\n\nIdentify and implement improvements to billing workflows, templates, and client payment options as the firm grows.\n\nTrain and support timekeepers on billing practices, and help onboard and guide future billing staff as the team expands.\n\n5. Compliance & Confidentiality\n\nAdhere to professional guidelines and legal requirements regarding confidentiality and client financial information.\n\nEnsure billing records are maintained, stored, and disposed of in accordance with legal and professional standards.\n\nQualifications\nExperience\n\nA minimum of 2 years of experience managing billing and collections at a law firm is required, including hands-on responsibility for issuing monthly invoices and collecting fees directly from clients.\n\nExperience supervising billing staff or owning a firm's billing function end-to-end is an asset.\n\nTechnical Skills\n\nProficiency with legal billing or practice management software and the Microsoft Office Suite.\n\nExperience working with Clio is a significant asset.\n\nFamiliarity with trust accounting requirements in a law firm setting is an asset.\n\nStrong numeracy and accuracy in reconciling accounts.\n\nSoft Skills\n\nExceptional empathy and emotional intelligence with the ability to have difficult money conversations while preserving client dignity and strengthening relationships.\n\nA relationship-based, soft-skills approach to collections. This is not a pressure-tactics role.\n\nExcellent written and verbal communication skills.\n\nStrong organizational skills, discretion, and reliable follow-through.\n\nCalm, patient, and composed under pressure.\n\nOriginally posted on Himalayas","description_format":"text","description_chars":5234,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Coworking & Shared Office","Employer of Record & PEO"],"lifecycle":[{"event":"open","at":"2026-10-04T21:00:33Z"}],"visa":[],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.574,"p_room":0.9,"age_days":22,"expected_fill_days":46,"reasons":["seen:22","stale_co","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/kmc-solutions-xtn-28a4286-billing-collections-manager","json_url":"https://alion.io/job/kmc-solutions-xtn-28a4286-billing-collections-manager.json","meta":{"generated_at":"2026-10-27T14:03:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2444,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2968},"rest":"https://alion.io/mcp/rest/get_company?id=2968"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkmc-solutions-xtn-28a4286-billing-collections-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkmc-solutions-xtn-28a4286-billing-collections-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkmc-solutions-xtn-28a4286-billing-collections-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kmc-solutions-xtn-28a4286-billing-collections-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkmc-solutions-xtn-28a4286-billing-collections-manager"}]}