{"id":1006398,"url":"https://alion.io/job/knight-frank-client-operations-manager-business-development-ftc","title":"Client Operations Manager | Business Development - FTC","company":{"id":240337,"name":"Knight Frank","domain":"knightfrank.com.sg","url":"https://alion.io/company/knightfrank-2","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":67,"open_postings":83,"ghost_share":0.542,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-17T16:59:50Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-11-05T19:39:46Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":48},"description":"Who are we\nFounded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.\nAt the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.\nA true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.\nIn 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.\nAbout The Role\nAre you someone who thrives on bringing structure to complexity, turning strategy into action, and driving meaningful business improvement?\nKnight Frank is looking for a Client Operations Manager to join our Commercial Business Development team on an 18-month fixed term contract. This is a newly created role with a unique opportunity to shape how our Business Development function operates, evolves and delivers value across the business.\nWorking closely with the Head of Business Development and senior stakeholders, you'll play a key role in improving operational effectiveness, embedding best practice, driving strategic initiatives and ensuring measurable business outcomes.\nThe Opportunity\nYou'll act as a strategic partner to the Head of Business Development, helping translate priorities into practical plans, scalable processes and successful outcomes. This role combines operational leadership with hands-on delivery, making it ideal for someone who enjoys building, improving and influencing within a fast-moving environment.\nKey areas of focus include:\nDriving business improvement initiatives from concept through to implementation\nEnhancing processes, governance and operating models\nDeveloping performance reporting and ROI measurement frameworks\nSupporting strategic client development initiatives\nUsing commercial data and insight to inform decision making\nBuilding stakeholder engagement and driving adoption of new ways of working\nChampioning continuous improvement across the Business Development function\nAbout You\nYou'll bring experience from a business operations, programme management, consultancy or business management background, with a track record of delivering change and improving performance within a professional services or commercial environment.\nWe're looking for someone who:\nIs highly organised, proactive and outcome-focused\nEnjoys solving problems and creating clarity from ambiguity\nCan influence senior stakeholders and drive momentum across multiple projects\nBalances strategic thinking with practical execution\nHas strong commercial acumen and data-driven decision-making skills\nIs comfortable working autonomously and taking ownership of outcomes\nThrives in an evolving environment where priorities can shift\nExperience within professional services, real estate or a commercial business would be beneficial, but is not essential.\nWhat You'll Need\nExperience delivering business improvement programmes and operational change\nStrong understanding of governance, process improvement and organisational effectiveness\nCommercial awareness with exposure to budgeting, performance management and business planning\nAdvanced Excel and PowerPoint skills\nConfidence working with business systems, CRM platforms and emerging AI tools\nWhy Knight Frank?\nAt Knight Frank, we believe property is personal. With more than 125 years of heritage and a presence spanning over 50 territories worldwide, we are one of the world's leading independent property consultancies. Our people are at the heart of everything we do, and we are committed to providing an environment where individuals can develop, grow and make a real impact.\nCompetitive salary\nPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.","description_format":"text","description_chars":5317,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Commercial Real Estate","Property Management","Real Estate Appraisal"],"lifecycle":[{"event":"open","at":"2026-09-17T16:59:50Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-05T06:29:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.399,"p_room":0.45,"age_days":48,"expected_fill_days":30,"reasons":["conf:2","stale_co","win:tail"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/knight-frank-client-operations-manager-business-development-ftc","json_url":"https://alion.io/job/knight-frank-client-operations-manager-business-development-ftc.json","meta":{"generated_at":"2026-11-06T03:34:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5930,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":240337},"rest":"https://alion.io/mcp/rest/get_company?id=240337"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fknight-frank-client-operations-manager-business-development-ftc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fknight-frank-client-operations-manager-business-development-ftc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fknight-frank-client-operations-manager-business-development-ftc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/knight-frank-client-operations-manager-business-development-ftc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fknight-frank-client-operations-manager-business-development-ftc"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1006398}},{"tool":"search_jobs","arguments":{"company":"knightfrank.com.sg","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1006398},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}