{"id":4041902,"url":"https://alion.io/job/knight-frank-operations-coordinator-belsize-park","title":"Operations Coordinator | Belsize Park","company":{"id":240337,"name":"Knight Frank","domain":"knightfrank.com.sg","url":"https://alion.io/company/knightfrank-2","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":68,"open_postings":83,"ghost_share":0.53,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2026-11-10T22:28:17Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T22:28:17Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Who are we\nFounded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.\nAt the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.\nA true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.\nIn 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.\nAbout The Role\nKnight Frank is looking to hire an Operations Coordinator to join our highly successful Sales and Lettings Office in Belsize Park.\nThis is a varied and fast-paced role where you'll be at the heart of the office, supporting colleagues, clients and senior stakeholders while helping to ensure the smooth running of daily operations across both our Sales and Lettings teams.\nResponsibilities:\nCustomer Experience\nDeliver an exceptional internal and external customer experience by supporting the Department Head in implementing Customer Experience initiatives and driving improvements across the customer journey to enhance Net Promoter Scores\nAssist in answering incoming and outbound calls and welcoming clients\nManaging and coordinate external enquiries\nRefer clients to a wide range of KF services\nSales and Lettings Administration\nManage and execute, with strong attention to detail, all administrative aspects of the property journey across multiple instructions using our CRM system\nAdhere to and enforce best practice, compliance and client due diligence processes throughout the sales process \nLiaise with clients, other business service lines and external contractors professionally \nAccurate generation of final account invoices and credit notes \nFinance\nManage approvals of office contractor invoices \nAssist team with submission of expenses if required \nSubmit Saturday staff timesheets\nOffice Management\nMaintain a tidy and well-organised office environment, ensuring all required safety checks are completed and accurately logged\nMaintain the office environment, equipment, and IT hardware, ensuring all supplies and stationery are ordered as required\nAssist with office refurbishment or relocation programmes \nAssist with implementing ISO regulations in office and external audits \nAdhere to and enforce GDPR, data and IT security regulations \nOperations\nPrepare reports for management meetings \nEnsure accurate performance, holidays and absence records and reports are maintained \nManage team diaries accordingly \nManage Saturday rota\nWhat experience you will need:\nPrior experience in a business support, administration or front of house role (preferred but not required).\nFlexibility, adaptability and a co-operative attitude.\nExcellent organisational skills with strong attention to detail and effective diary management\nExcellent standard of English grammar and spelling.\nExplore more about the office and team here: https://www.knightfrank.co.uk/offices/belsize-park-estate-agents\nCompetitive salary\nPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.","description_format":"text","description_chars":4661,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Commercial Real Estate","Property Management","Real Estate Brokerage","Real Estate Appraisal"],"lifecycle":[{"event":"open","at":"2026-11-10T22:28:17Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:4","win:early"],"computed_at":"2026-11-11T02:57:55Z"},"pay":null,"html_url":"https://alion.io/job/knight-frank-operations-coordinator-belsize-park","json_url":"https://alion.io/job/knight-frank-operations-coordinator-belsize-park.json","meta":{"generated_at":"2026-11-11T02:57:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1708,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":240337},"rest":"https://alion.io/mcp/rest/get_company?id=240337"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fknight-frank-operations-coordinator-belsize-park"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fknight-frank-operations-coordinator-belsize-park"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fknight-frank-operations-coordinator-belsize-park"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/knight-frank-operations-coordinator-belsize-park\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fknight-frank-operations-coordinator-belsize-park"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4041902}},{"tool":"search_jobs","arguments":{"company":"knightfrank.com.sg","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4041902},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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