{"id":2206887,"url":"https://alion.io/job/knit-client-partner-retail-cpg-pharma","title":"Client Partner - Retail, CPG & Pharma","company":{"id":678937,"name":"Knit","domain":"knit.io","url":"https://alion.io/company/knit-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":10,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":120000,"max":160000,"currency":"USD","period":"year","gross":null,"usd_annual":160000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-09T23:05:12Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-11T03:53:14Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who We're Looking For\nRole: Client Partner - Retail, CPG & Pharma\nTeam: Sales\nVertical: Retail, CPG & Pharma\nReports To: Managing Client Partner - Retail, CPG & Pharma\nSupervisory Responsibility: This role does not currently have direct reports.\nIdeal Start Date: February 1, 2027.\nLocation: We are a remote-first company but we prioritize candidates in New York City, Chicago, San Francisco, LA, Boston, Seattle or Philadelphia given the customer requirements of this role. We have office spaces available in all of our hubs.\nTravel: This role will travel as needed for in-person customer meetings and industry conferences. Note, Knit does US All Team, in-person company events 2x per year.\nSalary Range: $120K - $160K base (50% base / variable)\nA Little About Us...\nKnit is the AI-native research agency. We help the world's most iconic brands make confident decisions through deep customer understanding. Knit pairs our AI-native tooling with world-class researchers to run quant and qual at scale - delivering executive, decision-ready insights to inform billion dollar decisions. Teams at Amazon, Mars, T-Mobile, Paramount, McCormick, Nestle, Medtronic and 100+ others trust Knit to bring real customer voices into their biggest decisions.\nKnit recently closed its Series B, raising $60M+ to date. Our team of ~80 is US remote friendly, with headquarters in our NYC midtown office. Our team is built with operating talent from Kantar, Ipsos, Deloitte, and unicorn startups. \nCome build with us! \nOverview\nThe Client Partner - Retail, CPG & Pharma will play a critical role in driving Knit’s growth in the Retail, CPG & Pharma vertical by managing and expanding our largest enterprise partnerships while also building relationships with new high-potential accounts.\nYou’ll own a portfolio of 10-20 enterprise accounts across retail, consumer packaged goods (CPG), and pharma/healthcare (some existing, some new) with the mandate to retain, grow, and strategically expand them across brands, categories, and markets. These are organizations with large brand portfolios and complex category, commercial, and regulatory considerations, where insights teams drive decisions from shelf to patient. Acting as the commercial quarterback, you’ll lead renewals, upsells, and cross-sells while prospecting into new divisions and organizations to grow your book of business.\nYou’ll join a team that’s building something category-defining, and you’ll help shape how some of the world’s most respected brands uncover and activate insights through AI-native research.\nThis is a high-impact, consultative sales role that blends strategic relationship management with commercial ownership. You’ll collaborate closely with Customer Success, Research, and Product to ensure clients are realizing value while uncovering new ways Knit can help them succeed.\nPrimary Responsibilities\nOwn and grow a portfolio of 10-20 enterprise accounts in Retail, CPG & Pharma, including both existing clients and targeted net-new logos.\nDrive renewals and expansion, ensuring every partnership grows in scope, scale, and value year over year.\n Uncover and pursue new opportunities within existing and prospective accounts-identifying new business units, teams, and use cases where Knit’s platform can deliver value, such as shopper journey and path-to-purchase, packaging and claims testing, assortment and category strategy, innovation pipelines, brand positioning, and patient and HCP (healthcare professional) research.\nAct as a strategic advisor to senior Consumer & Shopper Insights, Category Management, Brand, Commercial Insights, and Market Research leaders, helping them expand how they use Knit’s AI-native platform across teams and business challenges.\nDevelop and execute account plans that identify whitespace, prioritize client goals, map key stakeholders, and drive consistent revenue growth.\nLead commercial negotiations -owning renewals, upsells, and cross-sells in collaboration with Sales Leadership \nCollaborate deeply with Customer Success, Research, and Product to ensure clients realize full value from Knit today - and evolve alongside our platform as new capabilities emerge\nRepresent Knit externally at Retail, CPG & Pharma conferences, client summits, and industry events, strengthening brand visibility and deepening client relationships.\nMaintain high standards for pipeline integrity, forecasting accuracy, and documentation across every stage of the renewal and expansion process.\nWhat Success Looks Like\nYou’ll be measured primarily by:\nNet-New Revenue: Securing new enterprise partnerships and expanding Knit’s presence across target Retail, CPG & Pharma accounts.\n Net Revenue Retention (NRR): Expanding overall revenue within your account portfolio through renewals, upsells, and cross-sells\nRenewal Rate: Consistently securing on-time, value-driven renewals.\nSales Excellence: Managing disciplined account plans, accurate forecasts, and clear collaboration across internal teams.\nWhat You'll Own & Who You Are...\nA successful candidate for this role has deep experience managing strategic enterprise accounts in Retail, CPG & Pharma, particularly within the Insights, Analytics, or Marketing ecosystem. This role is ideal for someone who thrives in consultative selling, complex relationship management, and commercial ownership.\nRequired:\n7+ years of experience in enterprise account management, client partnerships, or strategic sales in the research and insights industry\nDirect experience selling into and growing accounts at retailers, CPG manufacturers, and/or pharmaceutical or healthcare companies, with a working understanding of how insights teams in these industries support Brand, Category, and Commercial teams\nExperience autonomously owning and leading customer relationships and entering new buying centers within existing Enterprise accounts\nWe are specifically looking for individuals who have supported clients at Fortune 500 companies, with Insights titles (including but not limited to Chief Research/Insights Officers, VP, director-level and above)\nExperience selling $100K+ contracts to clients at Fortune 500 companies and managing $1M+ Enterprise relationships\nProven success managing Fortune 500 clients with multi-business-unit complexity.\nConsistent track record of hitting or exceeding growth, renewal, or NRR targets.\nExperience leading commercial negotiations for six- and seven-figure contracts.\nConsultative, discovery-led approach with exceptional listening and problem-solving skills.\nHighly organized, with disciplined pipeline and account management.\nStrong collaboration skills; you are adept at leading cross-functional teams across Customer Success, Research, and Product.\nA builder’s mindset; you are comfortable navigating ambiguity and energized by shaping processes as we scale.\nNice to Haves:\nExperience selling to pharma commercial/market research teams, including familiarity with HCP and patient research and compliance considerations (e.g., adverse event reporting, MLR review).\nFamiliarity with retailer-manufacturer dynamics, category management, or retail media.\nBackground in SaaS, AI, or technology-enabled services that drive strategic business decisions.\nExperience managing global or multi-market client portfolios.\nHistory of success in high-growth or startup environments where playbooks are still being written.\nPerks & Benefits:\nUpon joining the Knit team, you will receive:\nCompetitive Salary + Commission (for applicable roles)\nEquity Options\nHealthcare (Medical, Dental, and Vision)\nAdditional Coverage\nCompany Laptop\nOne-time Onboarding Technology Stipend\n401(k) with Company Match\nFlexible Time-Off\nHybrid Working\nand more...\nOur Company Values\nWe are the Championship Team. This means we:\nAre 1% Better Every Day\nWe approach situations with a growth mindset and ask \"How can we make the business better?\" and \"What would it take?\"\nPlay to Win\nWe set audacious goals and push ourselves to achieve them with a bias towards action. When we see a need, we take initiative, and hold ourselves accountable to seeing it through. \nKeep the Main Thing the Main Thing\nIdentify what has the biggest impact and prioritize focusing on it. \nKnit Privacy Policy here.\nCCPA disclosure here.","description_format":"text","description_chars":8245,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events","Equity","Hybrid work","Remote friendly"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","ESG & Carbon Accounting Software"],"lifecycle":[{"event":"open","at":"2026-10-09T23:56:07Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":3,"green_card_filings_12m":0,"median_offered_wage_usd":277500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["conf:2","stale_co","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":160000,"is_top_pay":true},"html_url":"https://alion.io/job/knit-client-partner-retail-cpg-pharma","json_url":"https://alion.io/job/knit-client-partner-retail-cpg-pharma.json","meta":{"generated_at":"2026-10-11T05:07:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4596,"day_limit":5000,"remaining_today":404,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678937},"rest":"https://alion.io/mcp/rest/get_company?id=678937"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fknit-client-partner-retail-cpg-pharma"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fknit-client-partner-retail-cpg-pharma"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fknit-client-partner-retail-cpg-pharma"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/knit-client-partner-retail-cpg-pharma\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fknit-client-partner-retail-cpg-pharma"}]}