{"id":2794600,"url":"https://alion.io/job/knitwellgroup-network-engineer-times-square-tower-office","title":"Network Engineer (Times Square Tower Office)","company":{"id":4415,"name":"KnitWell Group","domain":"knitwellgroup.com","url":"https://alion.io/company/knitwellgroup","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Networking","role_family":"Networking","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"BGP","optional":false},{"name":"OneDrive","optional":false},{"name":"OSPF","optional":false},{"name":"Outlook","optional":false},{"name":"ServiceNow","optional":false},{"name":"TCP/IP","optional":false},{"name":"VLAN","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-08-27T00:00:00Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-10-22T02:32:34Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":57},"description":"About us\nKnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful.Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.About the role\nThe Network Engineer provides Tier 1 and Tier 2 network support for users, IT business partners, and the Client Services team across the corporate environment, and is based in our Times Square Tower office. This role is focused on frontline troubleshooting for wireless, wired, and local connectivity issues while also supporting the Network Engineering team with maintenance, project execution, documentation, and implementation of practical enterprise network solutions. The ideal candidate has hands-on exposure to enterprise switching, routing, wireless, and VPN technologies, including a solid practical understanding of routing protocols and how they are implemented and supported in a production network environment. This position is expected to be onsite five days per week and may interact with senior leadership when supporting business-critical connectivity needs.\nThe impact you can have\nProvide Tier 1 and Tier 2 support for local and remote users, including troubleshooting wireless and wired connectivity for desktops, laptops, mobile devices, conference rooms, and shared workspaces.\n\nPartner closely with the Client Services team to resolve end-user connectivity issues, improve escalation quality, and reduce repeat incidents through documentation and root-cause analysis.\n\nSupport the Network Engineering team in day-to-day operational work, including network maintenance, MDF/IDF cleanup, and readiness activities for building or facilities maintenance.\n\nInstall, configure, validate, and support network assets such as routers, switches, wireless access points, cabling, switch ports, trunks, VLANs, and related campus network components.\n\nApply practical knowledge of routing protocols such as EIGRP, OSPF, and BGP to assist with implementation, validation, troubleshooting, and change support in an enterprise environment.\n\nParticipate in network engineering projects by gathering requirements, assisting with design discussions, testing proposed solutions, documenting changes, and supporting implementation activities.\n\nRecommend and help implement enterprise networking best practices, standards, and repeatable processes that improve network reliability and the end-user experience.\n\nDevelop and maintain support documentation, diagrams, standard operating procedures, VLAN references, MDF/IDF switch documentation, and wireless access point inventories.\n\nManage network support tickets, prioritize critical issues appropriately, communicate status clearly, and escalate to support partners or Tier 3 network engineering when needed.\n\nPrioritize executive and business-critical support needs when required, including C-level support scenarios.\n\nProvide after-hours or weekend support as needed for maintenance windows, outages, or time-sensitive operational activities.\n\nWork onsite five days per week to provide hands-on support for local connectivity, campus networking, conference room issues, and project-related implementation work.\n\nYou’ll bring to the role\nMinimum of 3 years of relevant network support or network engineering experience in an enterprise environment.\nCisco Certified Network Associate certification or equivalent practical experience preferred.\n\nGood practical understanding of TCP/IP and routing protocols, including EIGRP, OSPF, and BGP, with experience supporting or implementing routing in an enterprise network environment.\n\nComfortable using Cisco command line interface tools for basic configuration, validation, and troubleshooting.\n\nFamiliarity with Cisco Catalyst switching, trunking, VLANs, switch ports, access layer troubleshooting, and campus network support.\n\nBasic understanding of VPN technologies, including IPsec and SSL VPN concepts.\n\nExperience supporting wireless connectivity issues, access point environments, and local user connectivity troubleshooting.\n\nAbility to work with ticketing systems such as Ivanti, ServiceNow, or similar platforms to manage daily workload and track resolution progress.\n\nStrong problem-solving skills with the ability to analyze complex situations, recommend a technical solution, and communicate clearly with technical and non-technical audiences.\n\nExcellent interpersonal and communication skills, with the ability to manage multiple priorities and collaborate effectively with Client Services, network engineers, vendors, and business stakeholders.\n\nUnderstanding of Microsoft 365 tools, including Outlook, Teams, and Onedrive.\nRetail IT experience is a plus.\n\nBenefits\nYou will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.\n\nSupport for your individual development plus opportunities for career mobility within our family of brands.\n\nA culture of giving back - local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.*\n\nMedical, dental, vision insurance & 401(K).*\n\nEmployee Assistance Program (EAP).\n\nTime off - paid time off & holidays.*\n\nThe target salary range for this role is: $80,000 - $90,000\n\n*Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.\nOn-site: This role is an onsite position (Time Square Tower/ NYC based), five days per week, to ensure timely hands-on support for local users, campus connectivity, conference room connectivity, network maintenance, and project implementation activities.\nApplicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position.\nLocation:\nAscena NYC Corp Office-ascena-New York, NY 10036Position Type:\nRegular/Full timeEqual Employment Opportunity\nThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact . The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.","description_format":"text","description_chars":7564,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-10-17T22:14:01Z"}],"visa":[],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.706,"p_room":0.55,"age_days":57,"expected_fill_days":42,"reasons":["conf:27","velocity","win:tail"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":90000,"is_top_pay":false},"html_url":"https://alion.io/job/knitwellgroup-network-engineer-times-square-tower-office","json_url":"https://alion.io/job/knitwellgroup-network-engineer-times-square-tower-office.json","meta":{"generated_at":"2026-10-23T14:46:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22213,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4415},"rest":"https://alion.io/mcp/rest/get_company?id=4415"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fknitwellgroup-network-engineer-times-square-tower-office"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fknitwellgroup-network-engineer-times-square-tower-office"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fknitwellgroup-network-engineer-times-square-tower-office"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/knitwellgroup-network-engineer-times-square-tower-office\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fknitwellgroup-network-engineer-times-square-tower-office"}]}