{"id":2475313,"url":"https://alion.io/job/knock-lending-operations-specialist-remote","title":"Lending Operations Specialist - Remote","company":{"id":58644,"name":"Knock","domain":"knock.com","url":"https://alion.io/company/knock","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":70000,"max":75000,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T20:20:11Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-15T12:25:57Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Knock is redefining the home buying and selling experience, and we’re only getting started! We’re a passionate team of industry experts who knew there had to be a better, simpler way for people to navigate the journey between homes. That people-first mindset is core to how we operate, and why Knock has been honored as one of Inc.’s Best Workplaces six times in the past seven years.\nWe bring that mindset into the work we do every day. The Knock Bridge Loan™ empowers homebuyers to ‘buy before they sell’, by unlocking the equity in their current home, giving them greater convenience, certainty, and competitiveness. \nFounded in 2015, Knock has grown into a trusted partner for thousands of homebuyers and a network of 60,000+ loan officers and agents across the country. Backed by top investors like Foundry Group, Trinity Capital, and the National Association of Realtors, we’ve built a reputation for innovation and trust, earning 900+ five-star Zillow and Trustpilot reviews and an A+ BBB rating. \nJoin our growing team and help shape the future of homebuying! To learn more, visit Knock.com\nLending Operations Specialist - Remote \nHere at Knock, we strive to always put people first and go above and beyond to service our partners and customers with our first-of-its-kind Knock Bridge Loan™. Knock enables borrowers to use the money “tied up” in their current home to purchase their next one. Each Knockstar is expected to manage a high volume, complete quality work, ensure timeliness and work within defined deadlines. \nAre you a mortgage guru having done just about every role in the mortgage assembly line? Are you a unicorn that changes gears like a chameleon changes colors and can do it seamlessly without skipping a beat? If so, this job may be just for you!\nWhat You'll Do\nWork in all aspects of the bridge loan cycle at Knock. From loan set up and disclosures, to reviewing and approving the bridge loan to preparing closing documents, you will move seamlessly through all phases of the loan process\nAssist gathering required documentation to successfully submit the loan file for processing/underwriting and obtaining Initial Closing Disclosure signatures to meet on-time closings\nEnsure minimum submission requirements and documents are met prior to submitting loans to processing\nUnderstanding of TRID to compliantly issue initial disclosures and revised Loan Estimates, ICDs as well as compliance of APR requirements\nExperience with condo approval requirements including requesting documents and reviewing documents to ensure all relevant questions are completed\nCalculate Knock Bridge Loan advance amounts using internal calculations and guidelines\nAccurately condition loan files based on the loan application and file documentation\nConsistent communication internally providing loan status and approval updates\nEffective and consistent communication with external Lending Partners, Agents, and Borrowers\nReview title reports and homeowners/flood insurance to ensure Knock’s lien position and security interest\nPrepare initial closing disclosures and balance with settlement and send electronically to the borrower(s)\nSettle all closing issues timely, accurately, and always putting the customer experience first\nPrepare and execute the transfer of lender funds for disbursement\nEnsure loan closing is progressing while working lock step with a cross-functional team of Loan Assistants, Bridge Loan Specialists and Loan Officers\nPrepare all loan documents for signature, verifying accuracy of the loan file (interest rate, property, sales price, loan amount, vesting, etc.), and ensuring the file has all completed documents prior to closing\nReconcile/enter/update loan level information to prepare closing documents, and confirm necessary loan file documents are present (title commitment, HOI, etc.)\nVerify the closing disclosure meets all required federal and/or program guidelines\nEnsure closings adhere to lock confirmation, loan approval, and program guidelines\nProvide timely communications regarding closing status as appropriate\nEnter information into Meridian Link LOS, following up and communicating with customers, and obtain missing or updated documentation in order to process the mortgage loan file in a timely manner\nCoordinate with settlement partners to ensure that data is uploaded from our LOS to their system accurately and timely to ensure closing dates are met\nAudit signed closing documents to ensure complete and accurate package is received after closing and before funding\nExcellent customer service is second nature, with a natural inclination to assist others\nEfficiently and effectively manage and process a pipeline of loans daily while maintaining company turn times\nContinually learn, grow, and expand your knowledge, while also supporting others' learning experiences; act as a mentor and be a resource for others inside and outside of your team\nTake on ad-hoc projects as they arise & always be willing to support your team where they need you\nWhat You’ll Bring\nA minimum of 3 years of recent closing experience with additional relevant mortgage experience in processing and/or underwriting preferred.\nExperience within the last 12 months in the residential loan mortgage industry, particularly handling cash out refinance transactions\nStrong understanding of mortgage regulations from origination to post-closing \nRecent experience managing and facilitating a large pipeline of loans, 50 to 60 per month\nYou have a keen attention to detail and check and double check your work\nYou are someone who is passionate about providing amazing customer service; you go above and beyond and strive to ‘wow’ the customer, always \nYou are an over-communicator with exceptional written and verbal communication skills\nYou’re highly organized and successful managing multiple competing priorities at once\nYou possess strong sense of urgency and track record of thriving in a fast-paced, growth startup environment\nYou are confident using new technology and familiar with lending management systems \nYou believe in creating diverse, equitable, and inclusive practices and programs that will further Knock’s commitment to making an impact, learning, putting people first, being open, and courageous\nYou have proven success working 100% remote in prior positions & are experienced working with a distributed, national team\nEducation: High school diploma or equivalent \nWe encourage you to apply even if you don’t have every listed requirement \nPhysical Requirements:\nSet up and constantly operate a computer\nCommunicate and exchange accurate information to others via telephone or internet video applications\nThe candidate must be able to perform the essential functions of the job, with or without reasonable accommodation.\nCompensation and Benefits:\nOur Compensation Philosophy: As a fully remote (U.S.-based) workforce, our goal is to ensure that all Knockstars are fairly compensated. The salary range below represents a good-faith estimate for this position and is provided in accordance with applicable state and local pay transparency laws.\nThe base salary range for this position is $70,000-$75,000 USD. This role is also eligible for an uncapped incentive plan (bonus).\nThis position will expire December 31, 2026\nOffer & Employment Terms\nThe actual offer, reflecting the total compensation package & benefits, will be at the company’s sole discretion, and determined by factors including but not limited to years of experience, job level, geographic location, and other relevant business considerations. The company also reserves the right to amend or modify this job description, employee perks, and benefits at any time. Employees eligible for bonus and/or commission will be provided details in the offer letter.\nWhy Knock\nPurpose-Driven Work: Your contributions will improve the homeownership journey for thousands of individuals and families.\nRemote-First Flexibility: Work from anywhere in the U.S. with a flexible, people-first approach.\nInnovative Culture: Collaborate with curious, talented colleagues in a supportive, growth-oriented environment. To learn more about the culture at Knock, view our POPSICLE values.\nCommitment to Inclusion: We are dedicated to creating diverse teams and an inclusive, respectful culture where everyone belongs.\nEnjoying Life & Making an Impact\nSince our founding in 2015, Knock has and continues to offer a 100% remote work culture\n Top tier medical, dental, & vision benefits for full time employees starting on the first day of employment\nFlexible Paid Time Off for full time employees\nPaid parental leave for all full time employees:\n - 12 weeks paid parental leave for the birthing parent\n - 6 weeks paid parental leave for the non-birthing parent\nOne thousand annually for professional development\nLife, AD&D and Disability insurance for full time employees\n401K (noncontributory by Knock) for all employees\n$75 monthly allowance for health & wellness\nUp to $400 monthly for a co-working space for eligible employees\n$100 monthly allowance for home internet, mobile phone or other communication devices\n$2,500 referral bonus for eligible employees\nEqual Opportunity Employer\nKnock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, national origin, ancestry, age, physical or medical disability, medical condition, marital status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable US federal, state, or local laws.\nInternal Applicants\nIf you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.\nRemote Culture & Company Mission\nWe are proud to be a remote, distributed company with employees across 17 states and counting. This is an amazing opportunity to be an integral part of building a multi-billion dollar consumer brand in an industry that is long overdue for a new way of doing things. You will be working with a passionate team that is disrupting the status quo.\nKnock, and its subsidiaries, are committed to creating a diverse, inclusive, and equitable environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, national origin, ancestry, age, physical or medical disability, medical condition, marital status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable US federal, state, or local laws.\nRecruiter Policy\nPlease no recruitment firm or agency inquiries - you will not receive a reply from us.\nApplication Tip\nPDF is our preferred format for resumes and any other attachments. 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