{"id":802504,"url":"https://alion.io/job/knok-business-operations-associate","title":"Business Operations Associate","company":{"id":679208,"name":"knok","domain":"knok.pt","url":"https://alion.io/company/knok-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Porto, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-24T00:00:00Z","employer_posted_date":"2026-08-24","last_verified_at":"2026-11-06T12:17:21Z","board_verified":true,"closed_at":null,"days_open":74,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":74},"description":"Learn about knok\nAt knok, we dare to lead and humanise the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it, and you can recognise it in every person who embraces this mission.\nThrough a Digital Front Door strategy, knok connects patients, providers and healthcare professionals in one place. Our API-first white-label platform enables a continuous, engaging and personalised healthcare experience for all conditions through a cutting-edge Patient Journey Engine.\nWith regular clinical practice as our main source of knowledge, we leverage ready-to-use data to improve care automation and increase financial savings. Since 2015, we have enabled more than 2.5 million clinical interactions in over 12 countries. Our platform is scalable and AI-ready, enhancing the power of data-driven care to deliver better outcomes during all stages of life.\nAre you ready to join us in revolutionising healthcare and making a tangible impact on people's lives?\nAbout the Role\nWe are looking for a Business Operations Associate to join our Business Operations team. This role involves supporting the coordination and operational implementation of new projects, contributing to successful onboarding and go-live processes.\nThe ideal candidate will combine strong organisational skills with the ability to respond effectively to day-to-day operational challenges, while maintaining a structured and empathetic approach.\nYour role:\nSupport the implementation, onboarding and go-live of new projects\nAssist in managing operational aspects of ongoing projects\nHelp create and maintain dashboards and reporting tools to monitor daily activity and performance\nProvide reactive support by addressing operational issues promptly and effectively\nCollaborate with cross-functional stakeholders, supporting alignment and smooth communication\nContribute to structured processes that drive operational efficiency and customer success\nAbout you\nFluency in both Portuguese and English, with the ability to communicate clearly in writing and in conversation.\nAvailability to travel when required.\nUp to 2 years of professional experience, or a recent academic background, in Business Operations, Project Management, Management, Engineering, or a related field. Internships are also valued.\nThe ability to organise your work, manage multiple priorities, and consistently meet deadlines.\nThe ability to analyse information, identify patterns, and use data to support decision-making.\nA proactive approach to identifying issues, proposing solutions, and following through until resolution.\nThe ability to build effective working relationships with different stakeholders and collaborate across teams.\nCuriosity to understand how processes work and identify opportunities to improve them.\nAttention to detail when managing operational activities, documentation, and reporting.\nIt will be a plus if you\nHave previous experience in operations, project coordination, or customer-facing roles.\nHave worked in a technology, healthcare, or services environment.\nHave experience working with multiple stakeholders or cross-functional teams.\nRecruitment stages\n1. People Interview: A conversation to get to know you better, explore your background and motivation, and introduce you to knok, our culture, and the role.\n2. Hiring Manager Interview: A conversation with the hiring manager to explore your experience in more detail, discuss your approach to the key challenges of the role, and give you the opportunity to learn more about the team and how we work.\n3. Final Interview: A final conversation to deepen our mutual understanding, explore your fit with the team and knok’s culture, and clarify any remaining questions about the role and the journey ahead.\nIf you’re interested in transforming healthcare through technology and human-centred care, we encourage you to apply.","description_format":"text","description_chars":3986,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Portuguese","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telemedicine & Virtual Care","Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-09-12T08:30:24Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.437,"p_room":0.36,"age_days":74,"expected_fill_days":38,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/knok-business-operations-associate","json_url":"https://alion.io/job/knok-business-operations-associate.json","meta":{"generated_at":"2026-11-06T13:04:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23911,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":679208},"rest":"https://alion.io/mcp/rest/get_company?id=679208"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fknok-business-operations-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fknok-business-operations-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fknok-business-operations-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/knok-business-operations-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fknok-business-operations-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":802504}},{"tool":"search_jobs","arguments":{"company":"knok.pt","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":802504},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}