{"id":1428773,"url":"https://alion.io/job/knowledgeworks-manager-data-operations-and-insights","title":"Manager, Data Operations and Insights","company":{"id":1861593,"name":"KnowledgeWorks","domain":"knowledgeworks.org","url":"https://alion.io/company/knowledgeworks","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":64400,"max":82400,"currency":"USD","period":"year","gross":null,"usd_annual":82400},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-18T17:17:00Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-09-29T07:29:21Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Position Summary\nThe Implementation and Evaluation (I&E) Team guides KnowledgeWorks in charting a clear, evidence-informed path that helps advance and refine our strategy in pursuit of equitable, meaningful outcomes. The I&E team promotes calibration to what’s working and identifies what isn’t or what needs to shift. We align project implementation with strong evaluation practices to generate actionable insights, mitigate risk, build capacity, and promote continuous learning. We cultivate alignment across teams by modeling a culture of curiosity, collaboration, and continuous improvement to move in a shared direction toward our collective goals. Using our data and evaluation expertise, we measure KnowledgeWorks’ impact and enable our geographies to use data, advance the quality of KnowledgeWorks research and evaluation work, and support the use of KnowledgeWorks data infrastructure.\nThe Manager, Data Operations and Insights is part of the I&E team and reports to the Director, Strategic Impact and Learning. This is an ideal position for someone who thrives in bringing order to complexity; connecting people with the information they need; and building systems that help teams learn, collaborate, and make better decisions. This position coordinates data operations, knowledge management, and insight-sharing efforts that turn information into actionable knowledge and strengthen organizational learning and impact.\nThis position exercises discretion and independent judgment with respect to matters of significance.\nAs part of the larger KnowledgeWorks team, this position will actively participate in our ongoing diversity, equity, inclusion and justice work. We are reflecting and improving our internal culture, as well as growing our competencies to effectively engage in education systems change with our partners. Engaging in this work is an essential part of each team member’s personal professional development, external capability building and contribution to the culture and work of KnowledgeWorks.\nCore Responsibilities\nKNOWLEDGE MANAGEMENT & INSIGHTS ENABLEMENT\nCo-lead and help build the structure, upkeep, and usability of the I&E team’s knowledge management and evidence-sharing systems, including an Insights Hub and other repositories of evaluation, implementation, and learning assets.\nEnsure that data, insights, tools, and related documentation are organized, accessible, and maintained in ways that support continuity, reduce ad hoc work and strengthen institutional memory.\nSupport the development of repeatable insight products, summaries, and synthesis materials-including board and impact reports-that help make I&E team findings more usable across the organization.\nPrepare and organize information that supports internal sensemaking, insight-sharing, and decision-making processes.\nSupport the handoff from analysis and evaluation outputs to broader team and organizational use. \nDATA MANAGEMENT, GOVERNANCE, & WORKFLOW STEWARDSHIP\nSteward day-to-day data workflows that support the collection, organization, storage, documentation, and use of data, including the storage and access of evaluation instruments.\nDevelop, maintain, and improve standard operating procedures, documentation, and shared norms related to data management and use.\nSupport effective data governance practices, including attention to data quality, validation, access, documentation, and responsible use of AI-enabled tools.\nHelp ensure that the team’s data practices are consistent, efficient, and aligned with evolving organizational needs and priorities.\nCoordinate with internal partners, including IT and others, to communicate team needs related to data systems, workflows, and infrastructure-helping translate program and evaluation needs into clear requirements.\nDATA PROJECT COORDINATION & INTERNAL WORK MANAGEMENT\nCoordinate timelines, workflows, dependencies, and deliverables across data-, evaluation- and insights-related projects and workstreams.\nSupport the rollout and coordination of key frameworks and evaluation efforts (e.g., results framework) by helping organize the process, track next steps, and clarify roles and handoffs.\nSupport planning, tracking, and follow-through for assigned projects by helping to clarify next steps, roles, handoffs, and project-related needs.\nHelp manage internal teamwork processes and priorities connected to this role’s portfolio in order to strengthen coordination and reduce inefficiencies.\nSupport coordination with external research, evaluation, and data-related partners, including helping to clarify scopes of work, deliverables, and timelines.\nMaintain project documentation and provide regular updates, status tracking, and other coordination support as needed to move work forward effectively.\nCROSS-FUNCTIONAL INTEGRATION & TEAM/ORGANIZATIONAL SUPPORT\nContribute to I&E team priorities, processes, and continuous improvement efforts.\nSupport cross-functional collaboration by working with other KnowledgeWorks teams to strengthen alignment, information-sharing, and the effective use of data and insights.\nParticipate in team meetings, cross-team meetings, organizational meetings, and other collaborative structures as needed.\nContribute to special projects, pilots, or organizational efforts that benefit from strong coordination, documentation, or data stewardship.\nServe on ad hoc or standing committees, as assigned, in support of team and organizational priorities.\nEducation and Experience\n5+ years of relevant experience in areas such as data management, project/program coordination, knowledge management, and/or applied research or evaluation support; OR\nBachelor's degree in a related field (e.g., data or information management, education, social science, public administration, or a related discipline) and 3+ years of relevant experience; OR \nMaster's degree in a related field and 1+ years of relevant experience\nWithin your first 30 days you will:\nGain an understanding of KnowledgeWorks’ mission, programmatic offerings, and strategic priorities\nGain familiarity with KnowledgeWorks’ current data and knowledge management tools, processes, and structures\nStart to establish relationships with key internal staff, within the I&E team and across other teams\nWithin your first 60 days you will:\nDeepen understanding of the I&E team’s data management and project documentation practices and start to identify gaps and opportunities\nEstablish a working relationship with the staff leading KnowledgeWorks’ data infrastructure project\nCollaborate on the initial development of a data workflow inventory (i.e., identify and catalog KnowledgeWorks’ current data workflows)\nDevelop initial set of recommendations for I&E team standard operating procedures related to data management and use\nWithin your first 6 months you will:\nCo-develop an initial draft model for an Insights hub (or other repository) for centralizing data, implementation, and learning assets\nIdentify key data system and infrastructure requirements needed to house and share key organizational insights\nDevelop processes for the creation of repeatable insights products, such as impact reports and summary/synthesis materials\nMeaningfully contribute to the standardization and improvement of the I&E team’s systems and processes\nWhat KnowledgeWorks Can Offer You:\nFlexible Schedule\nCell Phone Stipend\n401K Match Program\nEmployee Assistance Program\nMatching Gifts Program\nIf you don’t meet every single requirement listed, we encourage you to apply anyway. Studies have shown that candidates with diverse backgrounds and experiences are less likely to apply to postings where they don’t meet every qualification exactly as written. KnowledgeWorks is committed to building a diverse, inclusive and authentic workplace that fuels our innovation. \n\nKnowledgeWorks prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their age, race, color, religion, sex, sexual orientation, gender identity or national origin. \n\nMoreover, KnowledgeWorks takes affirmative action to employ and advance in employment individuals without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.","description_format":"text","description_chars":8342,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Continuous learning","Equity","Flexible schedule","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Corporate Trainings"],"lifecycle":[{"event":"open","at":"2026-09-29T00:44:52Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":11,"expected_fill_days":47,"reasons":["conf:22","win:early"],"computed_at":"2026-09-30T05:45:00Z"},"pay":{"stated_usd_annual":82400,"is_top_pay":false},"html_url":"https://alion.io/job/knowledgeworks-manager-data-operations-and-insights","json_url":"https://alion.io/job/knowledgeworks-manager-data-operations-and-insights.json","meta":{"generated_at":"2026-10-01T02:40:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1980,"day_limit":5000,"remaining_today":3020,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}