{"id":2622524,"url":"https://alion.io/job/knowmad-mood-data-platform-technical-support-engineer-aws","title":"Data Platform Technical Support Engineer (AWS)","company":{"id":53695,"name":"Knowmad Mood","domain":"knowmadmood.com","url":"https://alion.io/company/knowmad-mood","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"B","score":80,"open_postings":57,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Data Science","role_family":"Data Science","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Madrid, Spain"],"countries":["ES"],"hiring_countries":["ES"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":93000,"period":"year","method":"role_country_seniority_unknown","sample_n":29},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Airflow","optional":false},{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EventBridge","optional":false},{"name":"Amazon S3","optional":false},{"name":"Apache Hudi","optional":false},{"name":"Apache Iceberg","optional":false},{"name":"AWS","optional":false},{"name":"AWS Glue","optional":false},{"name":"AWS Lambda","optional":false},{"name":"CI/CD","optional":false},{"name":"ETL/ELT","optional":false},{"name":"IAM","optional":false},{"name":"Python","optional":false},{"name":"Snowflake","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-15T11:29:15Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T14:07:26Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We are knowmad mood!\nSomos una compañía líder en transformación digital, en constante evolución y a la vanguardia de la tecnología. Nacimos para provocar un cambio real a través de la innovación y el desarrollo sostenible, con la misión de aportar valor a los clientes e impulsar nuestro talento.\nFormado por más de 3.000 personas creativas, digitales e innovadoras conectadas a un propósito y capaces de generar conexiones con personas de todo el mundo. Un equipo responsable, flexible y con alta capacidad de adaptación a las necesidades de nuestros clientes y del mercado, a la vez que proporciona valor, visión, creatividad, expertise, profesionalidad y pasión por la tecnología en cada proyecto.\nLos valores que marcan nuestro rumbo y nos guían hacia la excelencia son la colaboración, la innovación, el compromiso, la diversión y la confianza.\n¿Cuáles son los requisitos?\nNivel de inglés C1, tanto hablado como escrito.\n\nExperiencia sólida en AWS Cloud, especialmente con: S3, IAM, AWS Glue, Lake Formation, Athena, CloudWatch / CloudTrail, Lambda, EventBridge\n\nBuenos conocimientos de Python y SQL.\n\nExperiencia con Snowflake y Airflow / AWS MWAA.\n\nConocimiento de tecnologías Data Lake como Apache Iceberg y Apache Hudi.\n\nComprensión de procesos ETL/ELT, pipelines de datos, APIs y CI/CD.\n\nCapacidad analítica para la resolución de incidencias de extremo a extremo en entornos productivos.\n\n¿Cuál será tu misión?\nProporcionar soporte técnico de nivel 2 (L2) para los servicios de la plataforma de datos.\n\nInvestigar incidencias relacionadas con AWS, Snowflake, Airflow, DataHub y EDGC.\n\nResolver problemas vinculados a permisos, accesos a datos, pipelines, integraciones e infraestructura cloud.\n\nAnalizar logs, métricas de monitorización y configuraciones para identificar causas raíz.\n\nColaborar con equipos de Ingeniería de Plataforma, Producto y soporte L3 en la resolución de incidencias complejas o recurrentes.\n\nParticipar en iniciativas de documentación, automatización y mejora continua\n\nY con nosotros podrás disfrutar de:\nContrato Indefinido\nRemoto.\nFormación interna y acceso a certificaciones. Consulta nuestro calendario aquí:\nhttps://www.knowmadmood.com/es/talento/formacion\nPlan de retribución flexible (seguro médico, transporte, tickets guardería, tickets restaurante)\nEmbajador de nuestra marca, a través de nuestro plan amigo\n¡Recomienda a tus amigos y llévate un extra!\n¡Eventos, meetups, techdays, charlas...y mucho más!\n26 días de descanso (22 días vacaciones, 2 días de libre disposición y 24 y 31 diciembre festivos por defecto)\nHorario: Flexible, 8 horas diarias durante todo el año\nPara estar al corriente de nuestras novedades síguenos aquí -> knowmad mood\nEn knowmad mood nos comprometemos con la igualdad de oportunidades y el respeto a la diversidad. Aplicamos nuestro Plan de Igualdad y el principio de no discriminación en todos nuestros procesos de selección.","description_format":"text","description_chars":2900,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["DevOps & Platform Engineering","IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-15T13:56:13Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/knowmad-mood-data-platform-technical-support-engineer-aws","json_url":"https://alion.io/job/knowmad-mood-data-platform-technical-support-engineer-aws.json","meta":{"generated_at":"2026-10-16T15:52:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":165,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53695},"rest":"https://alion.io/mcp/rest/get_company?id=53695"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fknowmad-mood-data-platform-technical-support-engineer-aws"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fknowmad-mood-data-platform-technical-support-engineer-aws"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fknowmad-mood-data-platform-technical-support-engineer-aws"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/knowmad-mood-data-platform-technical-support-engineer-aws\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fknowmad-mood-data-platform-technical-support-engineer-aws"}]}