{"id":1565039,"url":"https://alion.io/job/knox-systems-technical-implementation-manager-fed-ramp","title":"Technical Implementation Manager (Fed Ramp)","company":{"id":679210,"name":"Knox Systems","domain":"knoxsystems.com","url":"https://alion.io/company/knoxsystems","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Arlington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":87000,"max_usd":190000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":349},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"FedRAMP","optional":false},{"name":"GCP","optional":false},{"name":"Incident Management","optional":false},{"name":"NIST 800-53","optional":false},{"name":"HIPAA","optional":true},{"name":"ISO 27001","optional":true},{"name":"SOC 2","optional":true}],"status":"live","first_seen_at":"2026-09-30T16:39:12Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-08T21:54:53Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"About Knox\nKnox runs the largest Federal & DoW managed cloud, building and operating secure cloud and AI environments that support the U.S. government’s most critical missions - from national security and public safety to essential public services. Our customers rely on Knox to deploy production systems that meet the highest standards for security, reliability, and compliance.\nWork at Knox is high-impact and purpose-driven. The problems we solve are high-stakes, the expectations are high, and the results are visible. Speed, rigor, and trust matter here - because the environments we secure cannot fail. Your contributions are visible, your expertise is relied upon, and the impact of your work is immediate and measurable. We operate at federal scale, securing some of the most sensitive government environments in the country - because the systems we build must perform without fail.\nAs a Technical Implementation Manager at Knox, you will play a critical role in onboarding and operationalizing customers into Knox’s FedRAMP-authorized Federal cloud environment. This role is purpose-built for professionals with deep experience guiding customers through compliance-driven deployments, particularly within FedRAMP, NIST 800-53, and 24x7 SRE, NOC, or SOC-backed operational environments. You will lead customers through the full onboarding lifecycle-from kickoff through production go-live-ensuring their environments meet FedRAMP security, operational, and reliability requirements. Acting as the central point of coordination, you will align customer technical teams with Knox’s SRE, Security Operations, Compliance, and Engineering teams, driving clarity across controls, runbooks, access models, monitoring, incident response, and steady-state operations.\nKey Responsibilities\nOwn the end-to-end customer onboarding lifecycle for Federal customers, from professional services kickoff through production go-live and transition to steady-state operations.\nLead FedRAMP-aligned onboarding engagements, ensuring customer environments meet security, compliance, monitoring, incident response, and operational readiness requirements.\nServe as the primary coordinator across Engineering, SRE, NOC, SOC, Security, and Compliance teams during customer onboarding.\nDrive onboarding meeting cadence with a clear, compliance-aware agenda-ensuring alignment, decision-making, and accountability.\nManage detailed, multi-workstream project plans covering security controls, system integrations, access models, logging, monitoring, alerting, and incident response readiness.\nProactively identify risks related to FedRAMP controls, operational gaps, or service readiness, escalating issues and driving mitigation plans.\nAct as a trusted technical and operational advisor to customers, helping them understand Knox’s Federal operating model, shared responsibility boundaries, and production expectations.\nCoordinate external stakeholders for technical deep dives, runbook reviews, security workflows, and go-live readiness assessments.\nEnsure all onboarding artifacts are complete and auditable, including documentation, meeting notes, action logs, and operational handoff materials.\nEnsure customer environments are fully integrated into Knox’s SRE, NOC, and SOC workflows, including monitoring, alerting, escalation, and incident response.\nValidate that customers understand and align with operational SLAs, incident management processes, and change management expectations.\nSupport smooth transitions from onboarding to steady-state operations, ensuring no loss of context or accountability between teams.\nServe as the connective tissue between implementation, operations, and customer success.\nQualifications\n3+ years of experience managing complex technical implementations in regulated or compliance-driven environments.\nDirect experience supporting or onboarding customers into FedRAMP-authorized, government, or highly regulated cloud environments.\nStrong background working with or alongside SRE, NOC, or SOC teams, including familiarity with incident management, monitoring, and operational readiness.\nProven ability to manage multi-threaded programs with customer-facing responsibilities and high operational stakes.\nSolid understanding of cloud platforms (AWS, Azure, or GCP) and production SaaS environments.\nAbility to translate compliance, security, and operational requirements into clear project plans and deliverables.\nExcellent communication skills, with the ability to engage executives, engineers, security teams, and compliance stakeholders.\nBachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience\nPreferred Qualifications\nHands-on experience with FedRAMP Moderate or High environments and NIST 800-53 controls.\nExperience onboarding customers into 24x7 monitored environments supported by NOC/SOC/SRE teams.\nFamiliarity with compliance frameworks such as SOC 2, HIPAA, or ISO 27001.\nTechnical program management or project management certifications (PMP, CSM, etc.).\nCloud certifications (AWS, Azure, or GCP).\nUnderstanding of infrastructure-as-code, DevOps, and reliability engineering concepts (conceptual knowledge preferred over hands-on execution).\nStrong risk management instincts and the ability to operate calmly under tight timelines and regulatory pressure.\nWork Location: Preferred location is Arlington, VA. This role is primarily in-person, while allowing for hybrid flexibility based on business and customer needs.\nCompensation Range: 130k-155k, variable annual bonus, and equity\nBenefits & Perks\nKnox offers a competitive employee benefits package including Medical, Dental, Vision, Life & Disability, unlimited PTO, and an employee funded 401k plan. Please note, benefits are subject to change.\nWe are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.\nKnox is proud to support veteran hiring - we encourage veterans and transitioning service members to apply and welcome the unique skills and experience you bring.\nHiring Requirement: Due to the nature of our work with federal government clients and compliance with applicable regulations, this position requires U.S. citizenship. Dual citizenship is not permitted for this role. Candidates must be able to provide documentation verifying sole U.S. citizenship status as part of the background check process.\nAny offer of employment is contingent upon the successful completion of all required pre-employment screenings, including a background check, in accordance with applicable laws and government contract requirements.","description_format":"text","description_chars":6843,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Security","Security Compliance"],"lifecycle":[{"event":"open","at":"2026-10-01T05:48:28Z"}],"visa":[],"liveness":{"score":89,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.892,"p_room":1,"age_days":7,"expected_fill_days":34,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-08T05:49:30Z"},"pay":null,"html_url":"https://alion.io/job/knox-systems-technical-implementation-manager-fed-ramp","json_url":"https://alion.io/job/knox-systems-technical-implementation-manager-fed-ramp.json","meta":{"generated_at":"2026-10-09T00:17:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant","counted_by":"address","units_charged":1,"used_today":25,"day_limit":2000,"remaining_today":1975,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":679210},"rest":"https://alion.io/mcp/rest/get_company?id=679210"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fknox-systems-technical-implementation-manager-fed-ramp"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fknox-systems-technical-implementation-manager-fed-ramp"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fknox-systems-technical-implementation-manager-fed-ramp"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/knox-systems-technical-implementation-manager-fed-ramp\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fknox-systems-technical-implementation-manager-fed-ramp"}]}