{"id":774509,"url":"https://alion.io/job/knoxsystems-technical-implementation-manager-ii-fedramp","title":"Technical Implementation Manager II - FedRAMP","company":{"id":679210,"name":"Knox Systems","domain":"knoxsystems.com","url":"https://alion.io/company/knoxsystems","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Arlington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"FedRAMP","optional":false},{"name":"GCP","optional":false},{"name":"Incident Management","optional":false},{"name":"NIST 800-53","optional":false},{"name":"HIPAA","optional":true},{"name":"ISO 27001","optional":true},{"name":"SOC 2","optional":true}],"status":"closed","first_seen_at":"2026-07-09T13:34:13Z","employer_posted_date":"2026-07-09","last_verified_at":"2026-10-01T05:48:28Z","board_verified":false,"closed_at":"2026-10-01T05:48:28Z","days_open":83,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":83},"description":"The Role\nAs a Technical Implementation Manager at Knox, you will play a critical role in onboarding and operationalizing customers into Knox’s FedRAMP-authorized Federal cloud environment. This role is purpose-built for professionals with deep experience guiding customers through compliance-driven deployments, particularly within FedRAMP, NIST 800-53, and 24x7 SRE, NOC, or SOC-backed operational environments. You will lead customers through the full onboarding lifecycle-from kickoff through production go-live-ensuring their environments meet FedRAMP security, operational, and reliability requirements. Acting as the central point of coordination, you will align customer technical teams with Knox’s SRE, Security Operations, Compliance, and Engineering teams, driving clarity across controls, runbooks, access models, monitoring, incident response, and steady-state operations.\nKey Responsibilities\nOwn the end-to-end customer onboarding lifecycle for Federal customers, from professional services kickoff through production go-live and transition to steady-state operations.\nLead FedRAMP-aligned onboarding engagements, ensuring customer environments meet security, compliance, monitoring, incident response, and operational readiness requirements.\nServe as the primary coordinator across Engineering, SRE, NOC, SOC, Security, and Compliance teams during customer onboarding.\nDrive onboarding meeting cadence with a clear, compliance-aware agenda-ensuring alignment, decision-making, and accountability.\nManage detailed, multi-workstream project plans covering security controls, system integrations, access models, logging, monitoring, alerting, and incident response readiness.\nProactively identify risks related to FedRAMP controls, operational gaps, or service readiness, escalating issues and driving mitigation plans.\nAct as a trusted technical and operational advisor to customers, helping them understand Knox’s Federal operating model, shared responsibility boundaries, and production expectations.\nCoordinate external stakeholders for technical deep dives, runbook reviews, security workflows, and go-live readiness assessments.\nEnsure all onboarding artifacts are complete and auditable, including documentation, meeting notes, action logs, and operational handoff materials.\nEnsure customer environments are fully integrated into Knox’s SRE, NOC, and SOC workflows, including monitoring, alerting, escalation, and incident response.\nValidate that customers understand and align with operational SLAs, incident management processes, and change management expectations.\nSupport smooth transitions from onboarding to steady-state operations, ensuring no loss of context or accountability between teams.\nServe as the connective tissue between implementation, operations, and customer success.\nQualifications\n3+ years of experience managing complex technical implementations in regulated or compliance-driven environments.\nDirect experience supporting or onboarding customers into FedRAMP-authorized, government, or highly regulated cloud environments.\nStrong background working with or alongside SRE, NOC, or SOC teams, including familiarity with incident management, monitoring, and operational readiness.\nProven ability to manage multi-threaded programs with customer-facing responsibilities and high operational stakes.\nSolid understanding of cloud platforms (AWS, Azure, or GCP) and production SaaS environments.\nAbility to translate compliance, security, and operational requirements into clear project plans and deliverables.\nExcellent communication skills, with the ability to engage executives, engineers, security teams, and compliance stakeholders.\nBachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience\nPreferred Qualifications\nHands-on experience with FedRAMP Moderate or High environments and NIST 800-53 controls.\nExperience onboarding customers into 24x7 monitored environments supported by NOC/SOC/SRE teams.\nFamiliarity with compliance frameworks such as SOC 2, HIPAA, or ISO 27001.\nTechnical program management or project management certifications (PMP, CSM, etc.).\nCloud certifications (AWS, Azure, or GCP).\nUnderstanding of infrastructure-as-code, DevOps, and reliability engineering concepts (conceptual knowledge preferred over hands-on execution).\nStrong risk management instincts and the ability to operate calmly under tight timelines and regulatory pressure.\nCompensation Range: $125k-$140k\nBenefits\nKnox offers a competitive employee benefits package including Medical, Dental, Vision, Life & Disability and an employee funded 401k plan. Please note, benefits are subject to change.\nWork Location: Preferred location is Arlington, VA. This role is primarily in-person, while allowing for hybrid flexibility based on business and customer needs.\nCompensation\n$100k-$140k based on experience plus bonus potential\nWe are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.\nKnox is proud to support veteran hiring - we encourage veterans and transitioning service members to apply and welcome the unique skills and experience you bring.","description_format":"text","description_chars":5410,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Security","Security Compliance"],"lifecycle":[{"event":"open","at":"2026-09-11T22:29:25Z"},{"event":"close","at":"2026-10-01T05:48:28Z"}],"liveness":null,"pay":{"stated_usd_annual":140000,"is_top_pay":false},"html_url":"https://alion.io/job/knoxsystems-technical-implementation-manager-ii-fedramp","json_url":"https://alion.io/job/knoxsystems-technical-implementation-manager-ii-fedramp.json","meta":{"generated_at":"2026-10-01T14:29:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-02T00:00:00Z"}}}