{"id":4204894,"url":"https://alion.io/job/koalafi-senior-product-designer","title":"Senior Product Designer","company":{"id":678829,"name":"Koalafi","domain":"koalafi.com","url":"https://alion.io/company/koalafi","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Design","role_family":"Design","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Richmond, United States","Arlington, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":141000,"max":180000,"currency":"USD","period":"year","gross":null,"usd_annual":180000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude Code","optional":false},{"name":"Confluence","optional":false},{"name":"Figma","optional":false},{"name":"Jira","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-11-12T20:35:30Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-14T00:34:33Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"At Koalafi, we believe in a world where no one has to put an important purchase on hold. That’s why we’re making it easier for more people to pay for big purchases over time.\nRetailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.\nInterested in learning more about how we’re transforming the financing experience and joining our team?\nWhat You’ll Do \nYour primary responsibility will be to lead the entirety of the design of our customer servicing experiences. This includes the iOS, Android and Web portals where customers sign in and manage their accounts. You’ll work with PMs and developers to research, prioritize, ideate, test, deliver and track the success of designs shipped within your scope. You’ll report to the Director of Product design within the product organization. As a designer on a small team, you should also be able to flex into different projects and platforms across the company where needed. \nLead the design of our iOS, Android, and Web customer portals, shaping how users shop, manage their accounts, make payments, and manage their profile and settings. \nCollaborate closely with product managers, developers, and leadership to research, ideate, design, test, and deliver solutions aligned with user needs and business goals. \nTrack the success of shipped designs through product data and user feedback, iterating to improve experiences. \nEnsure consistency across platforms by contributing to and refining our design system within Figma. \nWork with tools like Slack, Confluence, and Jira to stay in sync with cross-functional teams. \nAbout You \n5+ years of experience in a UX/UI/product design role, working closely with product managers and developers throughout the design process. \nExpertise in researching, designing, and shipping native iOS and Android apps, with a strong grasp of platform guidelines. \nExpertise in researching, designing, and shipping web experiences with a strong understanding of accessibility requirements. \nAdvanced skills in Figma, using components, auto-layout, and prototyping to design quickly and effectively. \nExperience working with Claude Code and other AI tools to improve all aspects of the design process from research to ideation, creating prototypes and finding the best solution. \nVersatile across user research, UX, UI, and service design, with a passion for tackling new challenges. \nStrong independent problem-solving abilities, thriving in a fast-moving and sometimes ambiguous environment. \nDeep empathy for users. Able to conduct interviews, analyze feedback, and use product data to prioritize the right problems. \nAbility (and eagerness) to present findings, proposals, and outcomes to leaders across the organization. \nStrong design intuition and a rolodex of examples to help us move quickly, especially when data is sparse. \nPreferred Qualifications \nExperience in the fintech industry or working with financial products. \nExperience in both B2B and B2C (or in B2B2C) \nFamiliarity with accessibility and inclusive design principles \nLocation: Richmond, VA; Arlington, VA; or Remote (U.S.). Associates near one of our office locations may work in-office, hybrid, or remotely. Remote opportunities are available to candidates throughout the United States. \nSalary Range: $141,000-$180,000 per year (depending on experience and location)\n\nAdditional Compensation: This position will be eligible to participate in company bonus plan. \n\nThe final salary offer will depend on factors including, but not limited to, experience, skills, and geographic location. The actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.\nApplications will be accepted until position is filled.\nWhy choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.\nBenefits:\nAt Koalafi, you will have a direct impact on our products and help shape the company’s success. We offer competitive compensation & benefits packages to keep you at your best:\nComprehensive medical, dental, and vision coverage\n20 PTO days + 11 paid holidays\n401(k) retirement with company matching\nStudent Loan & Tuition Reimbursement \nCommuter assistance\nParental leave (maternal + paternal)\nInclusion and Associate Engagement Programs\nWho we are & what we value: \nWe focus on what’s most important\nWe set clear expectations and deliver\nWe embrace challenges to reach our full potential\nWe ask, “How can this be better?”\nWe move fast together","description_format":"text","description_chars":5078,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Credit Bureaus & Rating Agencies","Consumer Loans & Pawnshops","Buy Now, Pay Later"],"lifecycle":[{"event":"open","at":"2026-11-12T23:21:50Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":44,"reasons":["conf:2","win:early"],"computed_at":"2026-11-14T03:17:47Z"},"pay":{"stated_usd_annual":180000,"is_top_pay":true},"html_url":"https://alion.io/job/koalafi-senior-product-designer","json_url":"https://alion.io/job/koalafi-senior-product-designer.json","meta":{"generated_at":"2026-11-14T03:17:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4877,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678829},"rest":"https://alion.io/mcp/rest/get_company?id=678829"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkoalafi-senior-product-designer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkoalafi-senior-product-designer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkoalafi-senior-product-designer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/koalafi-senior-product-designer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkoalafi-senior-product-designer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4204894}},{"tool":"search_jobs","arguments":{"company":"koalafi.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4204894},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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