{"id":2697302,"url":"https://alion.io/job/kody-sredevopsplatform-engineer-2","title":"SRE/DevOps/Platform Engineer","company":{"id":8316,"name":"Kody","domain":"kody.com","url":"https://alion.io/company/kody","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":82,"open_postings":19,"ghost_share":0,"stale_share":0.526,"repost_share":0,"time_to_fill_p50_days":73,"computed_at":"2026-10-17T05:46:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Shenzhen, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon Aurora","optional":false},{"name":"Amazon EKS","optional":false},{"name":"Apache Kafka","optional":false},{"name":"AWS","optional":false},{"name":"Error Budget","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"PCI DSS","optional":false},{"name":"Platform Engineering","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"AI Agents","optional":true},{"name":"Grafana","optional":true},{"name":"Linux","optional":true},{"name":"PagerDuty","optional":true},{"name":"PostgreSQL","optional":true},{"name":"Prometheus","optional":true},{"name":"Redis","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-10-16T10:30:21Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T13:06:41Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We are seeking a Senior Site Reliability Engineer (8+ years of experience) to drive the reliability, availability, scalability, and operational excellence of our global payment platform. You will take end-to-end ownership of production observability, incident response, service-level management, and cloud infrastructure reliability across mission-critical payment systems spanning Europe and Asia.\nKey Responsibilities\nIncident Management & On-Call: Participate in a follow-the-sun production on-call rotation as a senior incident responder. Lead incident management during SEV1/SEV2 events to optimise MTTR and operational effectiveness.\n Production Operations: Diagnose, triage, mitigate, and coordinate the resolution of complex production incidents across payment services, Kubernetes (EKS) platforms, databases, Kafka pipelines, and cloud infrastructure.\nDatabase HA & Disaster Recovery: Own database high availability and disaster recovery end-to-end - Aurora/RDS Multi-AZ, replication, automated backups, PITR, and regular, documented restore drills so recovery never depends on one person.\nSLO & Reliability Engineering: Define, implement, and maintain SLOs, SLIs, error budgets, alerting standards, and operational readiness processes across distributed services. Drive the shift from log-count alerting to symptom- and metric-based alerting.\nCost Optimisation: Own AWS cost efficiency across our multi-account environment - right-sizing, Savings Plans/RI coverage, data transfer, and storage lifecycle.\n Continuous Optimisation: Drive systemic reliability improvements through infrastructure automation, observability enhancement, capacity planning, performance tuning, and post-incident root-cause analysis (RCA).\nSecurity & Compliance: Partner with global engineering teams to strengthen architectural resilience, security posture, and operational maturity in PCI-DSS-regulated payment environments.\nTechnical Leadership: Mentor engineers, eliminate operational toil through automation, and influence engineering teams to adopt resilience-by-design practices.\nRequirements\nQualifications & Requirements\nExperience: 8+ years of hands-on experience in Site Reliability Engineering, Platform Engineering, DevOps, or Cloud Infrastructure roles supporting high-availability, mission-critical production systems.\n Core Technical Stack: Strong expertise in AWS (multi-account, EKS), Kubernetes, Terraform, PostgreSQL, Redis, Kafka, Linux, networking, and modern observability platforms (e.g., Coralogix, PagerDuty, Prometheus, Grafana).\nDatabase HA & DR: Proven experience with database high availability and disaster recovery - replication, failover, backup strategies, and hands-on restore operations.\nDistributed Systems Mastery: Deep understanding of distributed systems architecture, high availability, disaster recovery, capacity planning, and microservices orchestration.\nSRE Methodology: Deep knowledge of core SRE principles, including SLO/SLI design, error budget management, alert governance, and toil reduction.\n Location & Communication: Based in Hong Kong or Shenzhen. Excellent command of English (written and spoken) to lead cross-functional incident responses and collaborate seamlessly with global teams; Mandarin required for local collaboration.\nNice to Have\nExperience in payment, banking, fintech, or other highly regulated environments with strict PCI-DSS, security, and uptime standards.\nExperience with AI-assisted operations (AI agents for incident diagnosis, runbook automation).\nLeadership & Operational Excellence\nOwnership: Demonstrates strong end-to-end accountability for service reliability and customer impact under high pressure.\nStructured Problem Solving: Applies a systematic and data-driven approach to troubleshooting, telemetry analysis, and incident resolution in complex distributed environments.\nCrisis Management: Proven ability to command cross-functional incident response efforts, align stakeholders, and maintain clear communication during critical outages.\nEngineering Culture: Champions a blameless post-incident culture, operational readiness, continuous learning, and technical mentorship.\nBenefits\nCompetitive package\nA dynamic and innovative team\nCollaborative, inclusive working environment where your contributions are recognized","description_format":"text","description_chars":4292,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"Hong Kong","iso":"HK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["POS Systems","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-16T10:30:21Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":73,"reasons":["conf:2","stale_co","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/kody-sredevopsplatform-engineer-2","json_url":"https://alion.io/job/kody-sredevopsplatform-engineer-2.json","meta":{"generated_at":"2026-10-17T15:40:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21220,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8316},"rest":"https://alion.io/mcp/rest/get_company?id=8316"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkody-sredevopsplatform-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkody-sredevopsplatform-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkody-sredevopsplatform-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kody-sredevopsplatform-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkody-sredevopsplatform-engineer-2"}]}