{"id":1182420,"url":"https://alion.io/job/koerber-agile-coach-it-process-lead-mfd","title":"Agile Coach (IT Process Lead) (m/f/d)","company":{"id":15367,"name":"Koerber","domain":"koerber.com","url":"https://alion.io/company/koerber","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Product","role_family":"Product","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITIL","optional":false},{"name":"Jira","optional":false},{"name":"Kanban","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-09-21T02:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-09-24T18:46:36Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Your Role in our Team\nAs Agile Coach and IT Process Lead for IT Applications, you are accountable for all internal IT processes within the IT Applications domain, overseeing a team of approximately 130 employees located in Hamburg, Porto, Pécs, and other locations. You drive optimization, standardization, transparency, efficiency, and continuous improvement across all processes to ensure stable, scalable, and future-ready IT operations. With extensive experience in Kanban methodologies and a strong agile mindset, you enable teams to deliver high-quality IT services and products that support business success and help shape the future.\nProcess Ownership & Governance\nYou own, design, and continuously improve all internal IT processes within the IT Applications domain.\nYou ensure process alignment across different locations and promote a unified operating model.\nYou establish clear governance frameworks, KPIs, and performance tracking across all process areas.\nYou ensure compliance with ITIL principles and internal policies.\nYou introduce and further develop Kanban Flight Levels, based on Atlassian Jira, as a leading methodology to increase transparency and organizational steerability.\nLeadership & Organizational Development\nYou lead, inspire, and develop approximately 120 employees across multiple teams and competency areas.\nYou foster an agile, collaborative, and high-performing culture.\nYou promote empowerment, transparency, and ownership across all teams.\nYou ensure effective workforce planning, talent development, and succession readiness.\nAgile & Continuous Improvement\nYou actively promote agile values such as focus, openness, commitment, respect, and courage across the organization.\nYou introduce, establish, and continuously mature agile methods and practices, including Scrum, Kanban, retrospectives, and planning activities.\nYou drive an environment of continuous improvement, learning, experimentation, and innovation.\nOperational Excellence\nYou ensure stable, efficient, and reliable IT processes that support business-critical applications.\nYou manage escalations, risk mitigation activities, process bottlenecks, and cross-location dependencies.\nYou enable seamless collaboration between IT operations, project teams, and business stakeholders.\nYou establish a new demand management process together with different business areas.\nYou develop and maintain high service quality and customer satisfaction.\nChange & Transformation Leadership\nYou drive change management initiatives supporting new ways of working, process redesigns, and organizational transformation.\nYou communicate complex topics clearly and effectively across all stakeholder levels.\nYou ensure adoption, engagement, and alignment during transformation phases.\nYou act as a role model for assertiveness, solution orientation, and proactive decision-making.\nYour Profile\nExperience & Skills\nYou bring several years of experience in IT process management and IT leadership.\nYou have a strong understanding of ITIL, agile methodologies, and modern IT delivery models.\nYou have proven leadership experience in international or multi-location environments.\nYou have the ability to guide large teams and manage diverse stakeholder groups.\nYou combine assertiveness with empathy and strong communication skills.\nYou are able to act as a moderator, mediator, or coach depending on the situation.\nYou demonstrate high resilience and a strong motivation to shape the future of IT Applications.\nMindset & Personal Traits\nYou bring an agile mindset and a passion for collaboration and continuous learning.\nYou work in a structured, proactive, and solution-oriented manner.\nYou enjoy creating the future and driving meaningful change.\nYou possess strong analytical capabilities and a process-oriented way of thinking.\nYou combine entrepreneurial thinking with a hands-on mentality.\nAdditional Qualifications\nExperience in transformation programs or process harmonization initiatives is considered a plus.\nYou are fluent in English.\nYou are willing to travel approximately 30%.\nYour Benefits\nAttractive compensation package and additional employee benefits.\nFlexible and hybrid working model.\nInternational and collaborative working environment.\nOpportunity to actively shape and drive global IT transformation initiatives.\nIndividual development and continuous learning opportunities.\nModern workplace with access to innovative technologies and agile ways of working.\nLong-term career development opportunities within the Körber Group.\nHealth and wellbeing initiatives.\nA culture that values ownership, empowerment, and personal growth.\nWork-life balance supported by flexible working arrangements.\nRecruitment Team\nFor questions please contact us via  apply exclusively via the “Apply now” button.\nWe value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.\nThis position is covered by the Collective Labour Agreement (Contrato Coletivo de Trabalho da FETESE).","description_format":"text","description_chars":5159,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":130,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Flexible schedule","Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Pharmaceuticals","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-09-24T14:26:58Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":33,"reasons":["conf:5","win:early","comp:brand"],"computed_at":"2026-09-24T23:59:32Z"},"pay":null,"html_url":"https://alion.io/job/koerber-agile-coach-it-process-lead-mfd","json_url":"https://alion.io/job/koerber-agile-coach-it-process-lead-mfd.json","meta":{"generated_at":"2026-09-24T23:59:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2059,"day_limit":5000,"remaining_today":2941,"minute_limit":60,"resets_at":"2026-09-25T00:00:00Z"}}}