{"id":3561309,"url":"https://alion.io/job/koerber-field-service-technician","title":"Field Service Technician","company":{"id":15367,"name":"Körber","domain":"koerber.com","url":"https://alion.io/company/koerber","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":94,"open_postings":25,"ghost_share":0,"stale_share":0.2,"repost_share":0.08,"time_to_fill_p50_days":29,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Richmond, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":94000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3574},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-31T04:14:11Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-13T11:50:19Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Körber Technologies, Inc., a Sales and Service Company serving the North American Tobacco Industry, has an outstanding career opportunity available for a Field Service Technician to join our team. As a Field Service Technician, you will be working in the Field Service Department with a team of experienced technicians serving our customers’ technical service requirements.\nYour role in our team\nYou will perform the troubleshooting, repair, service, and installation of multiple tobacco machines in a timely and accurate manner, and independently without supervision. \nYou should be capable of communicating effectively with customers and within other departments of Körber in both verbal and written form.\nYou will support customer personnel by providing technical knowledge and expertise on the equipment.\nYou will conduct training for customer personnel on the maintenance, repair, and installation of equipment upon request.\nYou will provide technical support to customer personnel regarding the inventory of critical spare parts and convey knowledge on the use of spare parts catalog.\nYou will assist in the support of control systems, utilizing manuals, schematics, and test equipment.\nYou will be prepared and ready for service assignments, including international travel, for any length of time.\nYou will prepare service reports accurately and submit biweekly or more frequently if necessary.\nYou will keep abreast of new technological developments of assigned Körber equipment. Be able to support the sale of additional Körber products while in the field with recognition of potential opportunities and reporting them to Sales.\nYou will perform work assignments in a safe and responsible manner.\nYou will represent the company professionally and conduct business with tact and diplomacy.\nYour profile\nYou are a college graduate with a B.S. in mechanical/electrical engineering OR you have equivalent education and experience. \nYou have at least five years of experience in the assembly, repair, installation, or design of high-speed equipment.\nYou have mechatronics skills.\nYou have effective communication skills.\nYou have proficiency in MS Office.\nIf you have previous SAP experience, this is a plus.\nYour benefits\nCompetitive salary\nFlexible working hours\nPaid vacation\nVacation purchase program\nSick days\nPaid holidays\n401k Plan with a $1 for $1 match up to 6% of your base income\nMedical, dental, vision insurance plans\nBasic life and disability insurances, both short and long term, paid by employer\nVoluntary life insurance purchase program\nTraining and Development Program\nWe are an Equal Opportunity Employer\nRecruitment Team\nFor questions please contact us via .\nPlease apply exclusively via the “Apply now” button.\nApply now and join our team!\n Ready for your next step? Click on ‘Apply now’ to get started right away! As long as the position is advertised, you can apply at any time.\nWe value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. You can find out more about our culture here Culture at Körber - it's worth taking a look!\nWe are committed to providing an accessible working environment. Applications from people with a recognized disability under German law, including people with severe disabilities or equivalent status, are expressly welcome. We would appreciate it if you could voluntarily indicate this directly in your CV or cover letter so that we can support you as effectively as possible throughout the process. You can find out more about the work of our representative body for people with severe disabilities here. They are happy to answer any confidential questions you may have in advance.\nIf you have any questions or technical problems, please send us an e-mail to .\nFrancelys De Leon is the responsible person for this job advertisement. We work with permanent partners and therefore ask recruitment consultants to refrain from contacting us by e-mail or telephone.","description_format":"text","description_chars":4107,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible schedule","Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Packaging & Labeling","Supply Chain & Logistics Software","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-10-31T04:14:11Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"green card filings: 1","filings_12m":0,"filings_prev_12m":0,"green_card_filings_12m":1,"median_offered_wage_usd":92500,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":0.9,"age_days":12,"expected_fill_days":29,"reasons":["conf:24","velocity","win:mid","comp:brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/koerber-field-service-technician","json_url":"https://alion.io/job/koerber-field-service-technician.json","meta":{"generated_at":"2026-11-13T20:38:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":41129,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15367},"rest":"https://alion.io/mcp/rest/get_company?id=15367"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkoerber-field-service-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkoerber-field-service-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkoerber-field-service-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/koerber-field-service-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkoerber-field-service-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3561309}},{"tool":"search_jobs","arguments":{"company":"koerber.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3561309},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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