{"id":1182633,"url":"https://alion.io/job/koerber-strategic-account-manager","title":"Strategic Account Manager","company":{"id":15367,"name":"Körber","domain":"koerber.com","url":"https://alion.io/company/koerber","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":93,"open_postings":9,"ghost_share":0,"stale_share":0.222,"repost_share":0.111,"time_to_fill_p50_days":24,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":87000,"max_usd":163000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":994},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-03T02:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-19T07:59:00Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":46},"description":"Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding for local specifics and a global mindset to bring people together and create valuable solutions for our customers. We aim for being the first to do the right thing at the right time.\nJoin the home for entrepreneurs!\nYour role in our team\nYou will drive strategic account strategies and serve as the lead point of contact for all customer account management matters\nDevelop and implementing global account strategies for our strategic accounts within the Pharma-, Biotech and Cell & Gene industry\n“Face to the customer” - centrally managing the customer relationship and interface. customer satisfaction, strategic and global spanning topics e.g. steering / escalation and contract management\nCreate value solutions and quantifying value for our key customers; in that regards also working with Product Management to further develop our product portfolio\nYou will provide management support and management consulting to customers for global MES programs\nReport to executive management in regard to corporate and business objectives for assigned key accounts\nAdvance our Strategic Account Management methodology\nClearly communicate the progress of monthly / quarterly initiatives to both internal and external stakeholders, and collaborate with internal/external resources\nForecast and track key account metrics\nYour profile\nStrong track record of sales in the MES space\n5-10 years of sales experience\nExcellent verbal and written communication skills. Ability to communicate precisely and effectively from Department to C-Level\nStrong decision influencer and negotiation skills\nAbility to collaborate in a team environment and drive results within a matrix organization, and ideally experience working as part of a global team\nAbility to align short term objectives with overall strategic goals\nSuperior ability to remain composed and organized in a high pace work environment\nSelf-motivated, energetic and enthusiastic personality\nExperience in defining and delivering IT projects in the regulated industry\nWillingness to travel to both customer sites and our corporate office locations\nExperience with CRM software and MS office\nIPMA / PMP certification is a plus\nYour benefits\nYou will work in a modern work environment with open culture towards improvements and new ideas\nYou are part of a global operating company with a wide customer basis and a growing business\nYou profit from international cooperation within group-expert network to implement corporate wide concepts\nYou will work in a team who is focusing on customer requirements \nYou will get an attractive compensation package including health, dental, vision insurance and retirement plan\nCan you find yourself in this profile?\nThen you are right at Körber. We are looking forward to getting to know you! Körber Xperience (koerber.com)!\nYour working environment at Körber\nKörber Business Area Pharma is the leading provider for MES software to the pharmaceutical and biotech manufacturing industry. Our first in class Werum PAS-X software offering allows our customers to control and record the making of life saving therapies to ensure the best possible business and patient outcomes. We are seeking talented individuals as we look to transform our business and products to meet the constantly shifting demands of the ongoing revolution in factory digitization and automation.\"\nEqual employer opportunity\nWe are an Equal Opportunity Employer and are committed to ensuring equal employment opportunity to all applicants. All hires to our team are based on qualifications, merit, and business needs. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial, and/or local law.\nPrior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience, please contact us via . We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone.\nDisclaimer: The duties listed above are intended only as representation of the essential functions of this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job advertisement does not constitute an employment agreement between the employer and employee and is subject to change at the sole discretion of the employer. Nothing in this document alters an employee’s at-will employment status. Please note that individual compensation will be determined by various factors such as scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.\nApply now and join our team!\nReady for your next step? Click on ‘Apply now ’ to get started right away! As long as the position is advertised, you can apply at any time.\nWe value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. You can find out more about our culture here Culture at Körber - it's worth taking a look!\nIf you have any questions or technical problems, please send us an e-mail . Brenda Suheili Hernandez Nazario is the responsible person for this job advertisement. 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