{"id":4262995,"url":"https://alion.io/job/kohls-servicenow-systems-engineer-remote","title":"ServiceNow Systems Engineer (Remote)","company":{"id":1753416,"name":"Kohl’s","domain":"kohls.com","url":"https://alion.io/company/kohls-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"GCP","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-13T16:01:12Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Role Specific Information\nJob Description\nAbout the Role\nAs ServiceNow Systems Engineer, you will design, develop and maintain robust systems and services within a dynamic and complex computing environment. You will utilize both cloud-based and on-prem tools to deliver scalable, reliable and secure solutions.\nWhat You’ll Do\nImplement software engineering best practices and ensure system performance and security \nCollaborate with cross-functional teams to drive innovation and continuous improvement\nDevelop, implement and support systems and services to ensure robust and reliable operations\nExecute project tasks for systems and applications, focusing on optimizing efficiency and functionality\nManage upgrades, migrations, optimizations and new implementations and resolve efficiency issues\nWrite scripts, templates, interfaces and utility applications to improve functionality and automate processes\nDevelop, test, troubleshoot and document new and enhanced systems and processes\nProvide level three support for areas of expertise\nAdditional tasks may be assigned\nAddendum\nSoftware Asset Management\nDesign, configure, and script custom workflows, enhancements, and data models within ServiceNow SAM Pro/Enterprise to translate business requirements into scalable platform solutions\nBuild and maintain data pipelines, APIs, and discovery patterns (e.g., ServiceNow Discovery, SCCM, Jamf) to ensure seamless, real-time tracking of the entire software asset lifecycle\nEngineer automated reconciliation frameworks and entitlement schemas to manage complex vendor licensing models (e.g., core-based, cloud capacity, SaaS), proactively driving audits and cost-optimization\nEstablish strict ITAM data governance and build advanced compliance dashboards, custom reports, and KPIs utilizing ServiceNow reporting and Performance Analytics\nStrong background in ServiceNow scripting (JavaScript), REST/SOAP APIs, SQL, and system integrations, backed by a Certified System Administrator (CSA) credential\nExperience translating major publisher licensing rules (e.g., Microsoft, Oracle, IBM, AWS) into technical platform logic; a Certified Implementation Specialist - Software Asset Management (CIS-SAM)\nWhat Skills You Have\nRequired\nExperience with infrastructure/systems lifecycle methodology and scripting as appropriate for area of expertise\n2+ years of experience in systems engineering\nBachelor's degree or equivalent in MIS, Computer Science or related field\nPreferred\nFamiliarity with cloud platforms such as GCP, AWS or Azure\nUnderstanding of software engineering practices, including CI/CD and automation\nKnowledge of security best practices for system operations\nStrong analytical and problem-solving skills\nEffective communication and teamwork abilities\nPassion for continuous learning and staying updated with emerging technologies\nEssential Functions\nThe requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.\nAbility to perform the accountabilities listed in the “What You’ll Do” Section\n\nAbility to comply with dress code requirements\n\nBasic math and reading skills, legible handwriting, and basic computer operation\n\nAbility to maintain prompt and regular attendance and meet scheduling requirements as set by the company\n\nAbility to learn and comply with all company policies, procedures, standards and guidelines\n\nAbility to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel\n\nAbility to work as part of a team and interact effectively and appropriately with others\n\nAbility to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes\n\nAbility to satisfactorily complete company training programs\n\nAbility to use 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