{"id":427047,"url":"https://alion.io/job/kone-assistant-sales-support-engineer","title":"Assistant Sales Support Engineer","company":{"id":7398,"name":"KONE","domain":"kone.com","url":"https://alion.io/company/kone","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":217,"ghost_share":0.005,"stale_share":0.843,"repost_share":0.023,"time_to_fill_p50_days":30,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nanxun, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-05-25T00:00:00Z","employer_posted_date":"2026-05-25","last_verified_at":"2026-10-29T23:54:11Z","board_verified":true,"closed_at":null,"days_open":158,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":157},"description":"Collaboration with sales:\nResponsible for finding optimal technical solutions to meet the customer’s needs for non-standard and modernisation cases\nEnsures clarity on the solution’s scope, including KONE and possible third-party offerings\nParticipates in customer meetings and answers customers’ technical questions when needed\nSelects the correct product platform on which to make the offering\nProposes solutions from all KONE business lines; new services, escalators, elevators, doors etc.Solution planning - Costing:\nResponsible for correct APF solution costings\nInvolves CSE Engineer, Product to understand the costing for corporate and local materials\nInvolves CSE Engineer, System to understand the costing for integrations\nInvolves Supply Line, installation, maintenance and project management to understand both the materials and the service cost of the solutionSolution planning - Specs:\nCoordinates specification creation\nPerforms initial and revised non-standard energy calculations\nPerforms traffic analyses\nAccountable for technical site surveys\nAccountable for the technical content of the order between MS 0b and MS 2z Solution planning - Availability and lead times\nCoordinates solution lead times from Supply Line and local sourcingSolution planning - Installability\nEnsures that the proposed solution can be installed\nEnsures that the cost and work effort impact of installation is part of the solution’s costing, especially in non-standard installation method casesSolution planning - Maintainability\nEnsures that the proposed solution fulfils the customer’s product lifecycle needs\nIdentifies possible deviations from standard maintenance methods and ensures that a resolution is foundSolution planning - Compliance\nEnsures that the proposed solution fulfils local codes, regulations and safety requirements\nEnsures alignment with environmental regulations\nEnsures that the planned solution complies with KONE engineering policy Key tasks in the KONE Sales process\nProvides content for pre-tender and pre-booking reviews (technical solutions, costs, lead times, risks, verification of technical content in contracts)\nExecutes activities for a holistic solution plan\nLeads full chain engineering teams on major projects until handover to the CSE Engineer, Project\nHands over the engineering to CSE Engineer, Project on the most complex project cases for execution on the Start-up meetingKey tasks in the KONE Delivery process\nAccountable for layout creation\nAnalyses change requirements, and makes proposals for the new solution plan\nProvides necessary details to the CSE Specialist for ordering materials and completing the documentation process\nProposes change order (variations and addworks) sales opportunities to the Project Manager\nProvides solution-related information to Project Managers, Installation Supervisors and Maintenance SupervisorsCSE Engineer, Solution role in the KONE SEB process\nShares knowledge with maintenance as needed General responsibilities\nParticipates in product and new services release information-sharing sessions\nProvides technical trainings to Sales, Installation and Maintenance as per Front Line needs\nOffers input to the product offering management about customisation, standardisation and interface requirements for the portfolio\nContribution to the Customer Solutions Engineering virtual and local network\nContribute to and utilise the Customer Solutions Engineering case library\nHandles engineering on Modernisation (MOD) including component upgrades (small VB repairs), full replacement (FBR) or existing building lifts (EBULI)\nIs the primary front line technical contact person for the Supply Line Tendering Engineers\nAt KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.\nRead more on https://careers.kone.com/en/","description_format":"text","description_chars":4432,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing"],"lifecycle":[{"event":"open","at":"2026-09-06T05:04:22Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.09,"p_room":0.28,"age_days":157,"expected_fill_days":30,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/kone-assistant-sales-support-engineer","json_url":"https://alion.io/job/kone-assistant-sales-support-engineer.json","meta":{"generated_at":"2026-10-30T04:37:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6346,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7398},"rest":"https://alion.io/mcp/rest/get_company?id=7398"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkone-assistant-sales-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkone-assistant-sales-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkone-assistant-sales-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kone-assistant-sales-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkone-assistant-sales-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":427047}},{"tool":"search_jobs","arguments":{"company":"kone.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":427047},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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