{"id":3327582,"url":"https://alion.io/job/kone-customer-solutions-engineering-manager-danube-adriatic-region","title":"Customer Solutions Engineering Manager Danube-Adriatic Region","company":{"id":7398,"name":"KONE","domain":"kone.com","url":"https://alion.io/company/kone","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":222,"ghost_share":0.005,"stale_share":0.743,"repost_share":0.032,"time_to_fill_p50_days":32,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":115000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":955},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T10:48:38Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-04T22:17:38Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Position Overview\nKONE is looking for an experienced and people-focused Customer Solutions Engineering Manager to lead our regional Customer Solutions Engineering team across the Danube-Adriatic Region.\nIn this role, you will lead a team of engineering professionals responsible for developing competitive technical solutions for some of the region's most significant building and infrastructure projects. Acting as a key link between Sales, Operations, Delivery, and global stakeholders, you will drive team performance, strengthen cross-functional collaboration, and ensure the delivery of high-quality customer solutions.\nThis is an exciting opportunity for a leader who enjoys developing people, optimizing processes, influencing business decisions, and working in an international environment across multiple countries.\nKey Responsibilities\nTeam Leadership & People Development\nLead, coach, and develop a regional Customer Solutions Engineering team across multiple countries.\nFoster a high-performance culture focused on collaboration, accountability, and continuous improvement.\nSupport employee development through coaching, performance management, and succession planning.\nIdentify and develop talent while creating opportunities for professional growth within the team.\nBusiness & Operational Excellence\nDrive the team's performance through effective KPI management and operational follow-up.\nMonitor workload, resource allocation, and team productivity to ensure business objectives are achieved.\nLead initiatives aimed at improving processes, tools, efficiency, and quality.\nSupport the implementation of global and regional programs, standards, and best practices.\nCross-Functional Collaboration\nPartner closely with Sales, Operations, Delivery, Technical Help Desk, and other key stakeholders across the business.\nEnsure effective collaboration between departments throughout the sales, engineering, and project delivery lifecycle.\nSupport major project pursuits by providing strategic guidance and technical leadership.\nAct as a trusted advisor to senior management on customer solution engineering matters.\nRegional & Strategic Leadership\nContribute to regional business success through active participation in planning, forecasting, and performance reviews.\nDrive alignment between regional objectives and global strategies.\nSupport innovation, standardization, and continuous improvement initiatives.\nBuild strong relationships with stakeholders across the Danube-Adriatic Region and beyond.\nQualifications\nRequired Experience\nSeveral years of experience in engineering, technical sales, customer solutions engineering, project management, or a related field.\nPrevious people leadership experience, including coaching and performance management.\nExperience working in a cross-functional and international environment.\nProven ability to manage multiple priorities while driving business results.\nPreferred Experience\nElevator and escalator industry experience is as asset.\nExperience leading engineering, tendering, estimating, or customer solutions teams.\nExperience working with regional or multinational organizations.\nUnderstanding of project-based business and technical sales processes.\nProfessional Skills\nStrong leadership and people development capabilities.\nExcellent stakeholder management and communication skills.\nStrategic mindset combined with hands-on execution.\nStrong analytical and problem-solving abilities.\nAbility to influence and collaborate across functions and organizational levels.\nProactive, customer-oriented, and results-driven approach.\nEducation\nBachelor's degree in Engineering or a related technical discipline preferred.\nEquivalent combination of education and relevant professional experience will be considered.\nWhy Join KONE?\nLead a regional team with impact across 7 countries in the Danube-Adriatic Region. \nWork on landmark projects and collaborate with international stakeholders.\nDrive transformation, process improvement, and business performance within a global industry leader. \nEnjoy opportunities for professional growth, leadership development, and international exposure. \nBe part of a company committed to innovation, sustainability, safety, and creating better People Flow® experiences every day. \nApply now or have a confidential conversation with Mirtill Ujvári-Ring at .\nAt KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.\nRead more on https://kone.com/global/en/careers.html","description_format":"text","description_chars":5133,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-10-27T10:48:38Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.631,"p_room":1,"age_days":7,"expected_fill_days":32,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/kone-customer-solutions-engineering-manager-danube-adriatic-region","json_url":"https://alion.io/job/kone-customer-solutions-engineering-manager-danube-adriatic-region.json","meta":{"generated_at":"2026-11-05T02:43:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3551,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7398},"rest":"https://alion.io/mcp/rest/get_company?id=7398"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkone-customer-solutions-engineering-manager-danube-adriatic-region"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkone-customer-solutions-engineering-manager-danube-adriatic-region"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkone-customer-solutions-engineering-manager-danube-adriatic-region"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kone-customer-solutions-engineering-manager-danube-adriatic-region\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkone-customer-solutions-engineering-manager-danube-adriatic-region"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3327582}},{"tool":"search_jobs","arguments":{"company":"kone.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3327582},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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