{"id":3797690,"url":"https://alion.io/job/kone-key-account-business-development-manager","title":"Key Account & Business Development Manager","company":{"id":7398,"name":"KONE","domain":"kone.com","url":"https://alion.io/company/kone","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":220,"ghost_share":0,"stale_share":0.814,"repost_share":0.027,"time_to_fill_p50_days":32,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Marketing","role_family":"Marketing","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bangkok, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T10:11:47Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-12T01:19:01Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"The Key Account & Business Development Manager is responsible for driving sustainable growth across all KONE business lines by managing strategic customer relationships and developing new business opportunities.\nThe role combines Key Account Management and Business Development responsibilities to ensure a unified customer approach across Southeast Asia. The incumbent will own and develop Frontline and Regional Key Accounts while identifying, creating and converting new business opportunities, partnerships and customer relationships that increase KONE's market share and share of wallet.\nKey Responsibilities\n1. Strategic Account Management\nOwn, manage and develop assigned FL and Local Key Accounts.\nBuild and maintain executive-level relationships with key customer stakeholders.\nDevelop multi-year account plans aligned with customer business objectives and KONE growth priorities.\nDrive account penetration across NBS, MOD and Service businesses.\nCoordinate account activities across business lines to ensure a consistent customer experience.\nLead strategic customer reviews, executive engagement programmes and partnership initiatives.\nIncrease customer share of wallet through cross-selling and upselling opportunities.\n2. Business Development & Market Growth\nIdentify, evaluate and pursue new customer opportunities.\nDevelop relationships with developers, building owners, facility management companies, consultants, contractors, industrial customers, infrastructure operators and strategic partners.\nExplore emerging market segments and growth opportunities.\nBuild strategic partnerships that strengthen KONE's market position and competitive advantage.\nSupport market entry, expansion and special business development initiatives where required.\nGenerate qualified sales opportunities and ensure effective handover and collaboration with business line sales teams.\nRepresent KONE in strategic customer and industry engagements.\nFoster collaborative partnerships that create long-term business value.\n3. Market Intelligence & Growth Planning\nMonitor customer trends, industry developments and competitor activities.\nProvide recommendations to country and business leaders on strategic growth initiatives.\nShare customer insights and market intelligence to support business planning.\nWork with Marketing to support development of account-based marketing and customer engagement programmes.\nKey Performance Indicators\nAccount Growth\nAchieve X% annual revenue growth across assigned Local Key Accounts.\nIncrease customer share of wallet across all business lines.\nDeliver agreed account-specific growth targets.\nStrategic Relationship Development\nDemonstrate measurable growth in executive engagement and strategic partnerships across FL Key Accounts.\nAchieve agreed stakeholder satisfaction and engagement targets.\nDevelop and maintain account plans for 100% of assigned strategic accounts.\nNew Business Development\nAcquire new customers to meet regional budgets.\nPartnering sales teams to generate agreed value of qualified pipeline opportunities.\nEstablish targeted number of new strategic relationships and partnerships each year.\nCross-Business Line Collaboration\nIncrease cross-selling opportunities across NBS, MOD and Service.\nAchieve agreed number of multi-business-line opportunities.\nEnhance collaboration scores from business line stakeholders.\nSuccess Profile\nThe successful candidate is a growth-oriented commercial leader who can simultaneously:\nStrengthen and expand relationships with strategic accounts.\nCreate new market opportunities and partnerships.\nConnect opportunities across NBS, MOD and Service.\nInfluence stakeholders across multiple countries and functions.\nDeliver sustainable revenue growth through both account expansion and customer acquisition.\nRequirements:\nBachelor’s degree in Business, Engineering, or related discipline.\nMinimum 10 years of experience in sales, key account management or business development within building and construction industry\nStrong network and established relationships with main contractors, property developers, consultants and designers in Thailand.\nExcellent communication skills in both Thai and English.\nAt KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.\nAt KONE, we believe in fair and competitive pay that recognizes performance and supports employee engagement. Our approach covers a comprehensive total rewards package, including both financial and non-financial benefits. We are committed to fostering a culture of fairness, respect, equity, diversity, and inclusion.\nRead more on https://kone.com/global/en/careers.html","description_format":"text","description_chars":5265,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Thai","level":"All levels","optional":false}]},"benefits":["Equity","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-11-05T10:11:47Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":5,"expected_fill_days":32,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/kone-key-account-business-development-manager","json_url":"https://alion.io/job/kone-key-account-business-development-manager.json","meta":{"generated_at":"2026-11-12T03:33:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7759,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7398},"rest":"https://alion.io/mcp/rest/get_company?id=7398"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkone-key-account-business-development-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkone-key-account-business-development-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkone-key-account-business-development-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kone-key-account-business-development-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkone-key-account-business-development-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3797690}},{"tool":"search_jobs","arguments":{"company":"kone.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3797690},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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